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Claims Associate Jobs in Reno, NV (NOW HIRING)

Dal-Tile

Warehouse Associate II (FT)

Reno, NV · On-site

$16 - $19/hr

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... for freight claims. * Operates forklift equipment. * Maintains clean and organized facility by ...

Dal-Tile

Warehouse Associate II (FT)

Reno, NV · On-site

$16 - $19/hr

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... for freight claims. * Operates forklift equipment. * Maintains clean and organized facility by ...

IVY FERTILITY

Billing Specialist

Reno, NV · On-site

$22 - $26/hr

Submit claims on a timely basis and follow up on unpaid claims * Verify insurance benefits and ... High school diploma required; associate degree in accounting or business preferred * BLS ...

Dallas IVF

Billing Specialist

Reno, NV · On-site

$22 - $26/hr

Submit claims on a timely basis and follow up on unpaid claims * Verify insurance benefits and ... High school diploma required; associate degree in accounting or business preferred * BLS ...

UHS

Accounts Receivable Specialist- Remote

Reno, NV · On-site +1

$19.14 - $28.72/hr

Accurate and timely follow-up on claims that have not received a response, have been denied, or ... Technical School/2 Years College/Associates Degree preferred. * Work experience: Experience (1-3 ...

Progressive

Auto Damage Adjuster

Reno, NV

$69K - $89K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... OR} Associate's degree and a minimum of three years relevant work experience with one year ...

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Claims Associate information

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How much do claims associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for claims associate in Reno, NV is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.03 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Reno, NV? The most popular types of Claims jobs in Reno, NV are:
What are popular job titles related to Claims Associate jobs in Reno, NV? For Claims Associate jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Reno, NV look for? The top searched job categories for Claims Associate jobs in Reno, NV are:
Claims Associate jobs near you
Claim Representative, Medical Only

Claim Representative, Medical Only

CCMSI

Carson City, NV

$48K - $54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Claim Representative, Medical Only 
Location: Carson City, NV
Schedule: 8:00am - 4:30 pm (PST)
Salary Range: $48,000 - $54,000 (depending on experience)
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
 
Job Summary 

The Medical Only Claim Representative is responsible for claims handling of designated medical only claims and provide support to claim staff.  This position may be used as a training position for consideration of promotion to an intermediate level claim position.  Is accountable for the quality of claim services as perceived by CCMSI clients and within the corporate claim standards.


When we hire claim reps at CCMSI, we look for detail oriented professionals who understand that every task supports a real person’s claim experience, value accuracy and responsiveness, and contribute to the team’s success through organization, collaboration, and a strong commitment to service.
• Set up and manage medicalonly claim files in accordance with corporate claim standards and applicable laws 
• Establish reserves and provide reserve recommendations within authorized levels under direct supervision 
• Review and approve medical and miscellaneous invoices on designated claims; negotiate disputed bills or invoices under supervision 
• Request and monitor medical treatment in accordance with corporate claim handling standards 
• Summarize correspondence and medical records in claim system notes and file documentation appropriately 
• Close claim files when appropriate and retrieve closed files for refiling as requested 
• Provide ongoing support to claim staff on client service teams 
• Communicate with medical providers, injured workers, and internal partners; frequent phone work is required 
• Ensure compliance with corporate claim handling standards and special client handling instructions 

Required: 
 
• Associate Degree or two (2) years of related business experience 
• Customerservice oriented mindset with comfort communicating by phone 
• Strong organizational skills and ability to multitask effectively 
• Ability to work efficiently on a computer and manage detailed documentation 
• Proficiency with Microsoft Office applications including Word, Excel, and Outlook 
• Reliable, predictable attendance during assigned business hours 
Nice to Have: 
 
• Knowledge of medical terminology 
• Prior experience in claims, insurance, or medical administrative support 
• Experience supporting a single client or program environment 
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required. 
Why You’ll Love Working Here
 
• 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year 
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance 
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) 
• Career growth: Internal training and advancement opportunities 
• Culture: A supportive, team-based work environment 
How We Measure Success
At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by: 
 
• Quality claim handling – thorough investigations, strong documentation, well-supported decisions 
• Compliance & audit performance – adherence to jurisdictional and client standards 
• Timeliness & accuracy – purposeful file movement and dependable execution 
• Client partnership – proactive communication and strong follow-through 
• Professional judgment – owning outcomes and solving problems with integrity 
• Cultural alignment – believing every claim represents a real person and acting accordingly 
This is where we shine, and we hire adjusters who want to shine with us.

 

Compensation & Compliance
The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.
Our Core Values
At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who: 
 
  • Lead with transparency We build trust by being open and listening intently in every interaction. 
  • Perform with integrity We choose the right path, even when it is hard. 
  • Chase excellence We set the bar high and measure our success. What gets measured gets done. 
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own. 
  • Win together Our greatest victories come when our clients succeed. 
We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.
#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #InsuranceCareers #TPA #RenoJobs #NevadaJobs # #MedicalOnlyClaims #LI-Onsite #IND456

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