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Claims Associate Jobs in Alabaster, AL (NOW HIRING)

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Claims Associate information

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$11

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$25

How much do claims associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for claims associate in Alabaster, AL is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.62 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Alabaster, AL? The most popular types of Claims jobs in Alabaster, AL are:
What job categories do people searching Claims Associate jobs in Alabaster, AL look for? The top searched job categories for Claims Associate jobs in Alabaster, AL are:
What cities near Alabaster, AL are hiring for Claims Associate jobs? Cities near Alabaster, AL with the most Claims Associate job openings:
Claims Associate jobs near you

Pre-Litigation Associate - Of Counsel (Remote)

Jackson Lewis

Birmingham, AL • Remote

$120K - $216K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Jackson Lewis rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

13th of 34 rated law firms

Job description

Focused on employment and labor law since 1958, Jackson Lewis P.C.'s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients' goals to emphasize belonging and respect for the contributions of every employee.

The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers "Best Law Firms".

This fully remote position is for an Associate - Of Counsel (Remote) is available nationwide in any state in which Jackson Lewis maintains an office. Applicants must be licensed to practice in California.

Summary of Position:


Pre-Litigation Associate - Of Counsel (Remote) at Jackson Lewis, P.C. are exempt attorneys employed to exercise their legal judgment to handle various duties in connection with the pre- litigation matters including demand letters, requests for records, and agency/administrative charges. Pre-Litigation Associate - Of Counsel (Remote) are a non-Principal track position. This role is available nationwide in any state in which Jackson Lewis maintains an office. The hours requirement for this role will be 1850.

Primary Duties consist of, but are not limited to:

  • Independently handling responding to demand letters, requests for records and agency/administrative charges without the need for more senior attorney level review.

  • Assessment of the claims and providing an analysis to the client and carrier.

  • Direct client and carrier contact in handling those responses.

  • Settlement related activity including attending mediations.

  • Work with the firm's Professional Development team in the delivery of work product to clients.

  • Comply with all client and firm related administrative tasks.

  • Other tasks as assigned by the firm including by a client relationship manager, an Office Managing Partner, Office Litigation Manager and/or Case Staffer.

Qualifications:

  • Must be admitted to the CA state bar and comply with all ethical requirements in the resident state, including being barred if required.

  • Must be in good standing.

  • Must have at least 4 years of experience (to be considered for an Associate role) handling California employment litigation matters including demand letters, requests for records and agency/administrative charges.

  • To be eligible for consideration for an Of Counsel level Remote role, you must generally have at least 9+ of relevant California experience and a demonstrated ability to operate in a first chair capacity

  • Strong organizational skills and attention to detail required to handle large volumes of documents and work associated with each matter.

  • Demonstrated ability to prioritize and balance competing demands and meet deadlines in a fast-paced professional environment.

  • Exceptional communication skills and strong legal research and drafting skills

  • Ability to foster strong collaboration across Legal Support, Operations and Attorney teams.

  • Proficient with Microsoft Office programs (Word, Excel, PowerPoint)

For California, Colorado, Connecticut, DC Region, Illinois, Maine, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Ohio, Virginia, and Washington State, the expected salary range for this position is between $120,000 and $216,000. The actual compensation will be determined based on experience and other factors permitted by law.

This position is also eligible for annual bonuses.

Jackson Lewis offers a competitive benefits package that includes:

  • Medical, dental, vision, life and disability insurance
  • 401(k) Retirement Plan
  • Flexible Spending and Health Savings Account
  • 12 firm-paid holidays, paid vacation, and 1 hour of sick time for every 30 hours worked
  • Employee assistance program and other firm benefits

This job will be posted on July 6th, 2026, and we anticipate it will remain open for at least 30 days.

#LI-Remote

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. For those applying for a position in the city of Los Angeles, the firm will consider for employment qualified applicants with a criminal history in a manner consistent with applicable federal, state and local law.

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