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Claims Associate Jobs in Alabaster, AL (NOW HIRING)

Berkley

Associate Underwriter

Homewood, AL · On-site

The Associate Underwriter role is a key part of this function, helping ensure renewal business is ... OSHA data, claims data, RAMP data, and pricing data Exercise underwriting authority for small ...

Berkley

Associate Underwriter

Homewood, AL · On-site

The Associate Underwriter role is a key part of this function, helping ensure renewal business is ... data, claims data, RAMP data, and pricing data • Exercise underwriting authority for small ...

Berkley

Associate Underwriter

Homewood, AL · On-site

The Associate Underwriter role is a key part of this function, helping ensure renewal business is ... data, claims data, RAMP data, and pricing data • Exercise underwriting authority for small ...

Blox

Director, Program

Bessemer, AL · On-site

... claims and disputes, cross-departmental conflicts, capacity conflicts, and client escalations that exceed Associate Director authority. • Design and evolve the platform's organizational structure ...

BLOX LLC

Director, Program

Bessemer, AL · On-site

Serve as the final internal escalation point for disputes, claims, and client issues that exceed Associate Director authority anywhere in the platform; lead mediation and settlement strategy in ...

New

Blox

Director, Program

Bessemer, AL · On-site

Serve as the final internal escalation point for disputes, claims, and client issues that exceed Associate Director authority anywhere in the platform; lead mediation and settlement strategy in ...

New

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All JobsClaims Associate JobsClaims Associate Jobs in Alabaster, AL

Claims Associate information

See Alabaster, AL salary details

$11

$17

$25

How much do claims associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims associate in Alabaster, AL is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.62 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Alabaster, AL?

The most popular types of Claims jobs in Alabaster, AL are:

What job categories do people searching Claims Associate jobs in Alabaster, AL look for?

The top searched job categories for Claims Associate jobs in Alabaster, AL are:

What cities near Alabaster, AL are hiring for Claims Associate jobs?

Cities near Alabaster, AL with the most Claims Associate job openings:

Claims Associate jobs near you

Associate Underwriter

Berkley

Homewood, AL • On-site

Full-time

Re-posted 17 days ago

Job description

Company Details

Berkley Industrial CompBerkley Industrial Comp's (BIN) underwriting department focuses on workers' compensation insurance, partnering closely with underwriting and business engagement teams to support strong renewal outcomes and customer service. The Associate Underwriter role is a key part of this function, helping ensure renewal business is effectively reviewed, quoted, and retained while gaining exposure to all facets of the underwriting job.The Company is an equal employment opportunity employer.

Responsibilities

The Associate Underwriter supports Berkley Industrial Comp's underwriting department by assisting underwriters with reviewing, documenting, and preparing renewal files and quotes, working with the team to successfully renew business and help meet retention goals, and learning all facets of the underwriting job.

Assist underwriters with reviewing, documenting, and preparing renewal files and quotes Work with the underwriting team to successfully renew business and help meet retention goals Collaborate with the underwriting department to review, quote, issue, and retain business Learn all facets of the underwriting job and be trained to become an Underwriter Exercise underwriting authority within defined parameters and work with the underwriting team to quote and bind business Identify monthly renewals and proactively work with underwriters to prepare renewal quotes within a defined set of parameters Prepare BRAT models and BRAT loss modeling for renewal quotes Review, quote, and bind renewal business within assigned authority limits Prepare pertinent renewal information including Experian data, SAFER data, OSHA data, claims data, RAMP data, and pricing data Exercise underwriting authority for small renewal policies between $10k-$25k with oversight from the Underwriter Prepare HAMOGRAK documentation forms for renewal files Collaborate with BIN's underwriting team to propose renewal pricing quotes Perform other underwriting tasks, projects, and initiatives as set forth by the Director of Underwriting Assist the Business Engagement Department with tasks as workloads and business needs require Communicate with the Business Operations Manager and Business Engagement team members to ensure excellent customer service is maintained Conduct risk exposure research relating to submissions Maintain strong industry knowledge on the Workers Compensation line of business Support the Business Engagement Department as needed, with time spent between Underwriting and Business Engagement fluctuating based on business needs

Learn to leverage workers' compensation underwriting expertise to assess risks to underwrite policies.

Qualifications

Ability to work as a team player and collaborate with the underwriting department, Business Operations Manager, and Business Engagement team members Positive attitude and willingness to help whenever and wherever needed as business needs arise Interest in learning all facets of the underwriting job and developing workers' compensation underwriting expertise

Additional Company DetailsWe do not accept unsolicited resumes from third party recruiting agencies or firms. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.Additional RequirementsLocation and Travel: Primary location Birmingham, AL.Sponsorship DetailsSponsorship Offered for this RoleEmployment Type: OTHER

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