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Claims Associate Jobs in Alabaster, AL (NOW HIRING)

Assuranceamerica

Total Loss Adjuster

Birmingham, AL

... Associates or bachelor's degree required. Adjuster Licensing as required by state. Knowledge & Experience Minimum of 1-3 years of experience in handling non-standard auto insurance claims. Skills ...

REXEL

Warehouse Associate

Birmingham, AL · On-site

$15 - $17.75/hr

We are looking for a Warehouse Associate to join our Mayer Team in Birmingham, AL! Summary ... claims * Prepare branch orders from the warehouse and ensure that the correct number and type of ...

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All JobsClaims Associate JobsClaims Associate Jobs in Alabaster, AL

Claims Associate information

See Alabaster, AL salary details

$11

$17

$25

How much do claims associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims associate in Alabaster, AL is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.62 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Alabaster, AL?

The most popular types of Claims jobs in Alabaster, AL are:

What job categories do people searching Claims Associate jobs in Alabaster, AL look for?

The top searched job categories for Claims Associate jobs in Alabaster, AL are:

What cities near Alabaster, AL are hiring for Claims Associate jobs?

Cities near Alabaster, AL with the most Claims Associate job openings:

Claims Associate jobs near you

Healthcare Client Account Representative (Medical Billing & Claims)

Kassouf Healthcare Solutions, LLC

Birmingham, AL • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Birmingham, AL | In-Office Position | Full-Time | Monday-Friday

Join Our Growing Healthcare Team:
We are a Birmingham-based healthcare management company seeking a Healthcare Client Account Representative to support our Revenue Cycle Management (RCM) team. This role is ideal for someone with experience in medical billing, insurance claims, revenue cycle management, or healthcare administration who enjoys problem-solving and helping healthcare practices succeed.

What You'll Do:
  • Submit and process medical insurance claims accurately and timely.
  • Follow up on denied, underpaid, and outstanding claims.
  • Prepare and submit claim appeals when necessary.
  • Post insurance payments and reconcile account balances.
  • Research and resolve credit balances and refund requests.
  • Communicate with insurance carriers regarding billing and reimbursement issues.
  • Maintain accurate patient demographics and account information.
  • Provide exceptional customer service via phone and email.
  • Generate reports and document account activity as needed.
  • Maintain HIPAA compliance and confidentiality standards.
  • Collaborate with team members to improve reimbursement outcomes.
  • Analytical and problem-solving abilities.
  • Provide excellent customer service through phone calls and emails.
  • High level of time management and organizational skills.
  • End-of-the-month report generation and list of all accounts not worked.
  • Performs other duties as assigned.

Required Qualifications:
  • High school diploma or GED.
  • Medical billing, claims processing, insurance follow-up, or healthcare administrative experience.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team.

Preferred Qualifications:
  • 2+ years of medical billing, claims processing, or revenue cycle management experience.
  • Experience with insurance appeals and denial management.
  • Experience using EMR Systems such as NextGen and Epic.
  • Workers' compensation billing experience.
  • Associate degree or higher.

Why Join Us?
  • Stable and growing healthcare organization.
  • Supportive team environment.
  • Opportunity to expand your knowledge of medical billing and revenue cycle management.
  • Professional growth and advancement opportunities.
  • Meaningful work supporting healthcare providers and patients.

Location:
This is a full-time, in-office position based in Birmingham, Alabama.

Benefits:
  • 401(k).
  • 401(k) matching.
  • Dental insurance.
  • Flexible schedule.
  • Health insurance.
  • Health savings account.
  • Life insurance.
  • Paid time off.
  • Retirement plan.
  • Vision insurance.