ZipRecruiter

Log In

1

Claims Assistant Jobs in Springfield, OH (NOW HIRING)

rah

Assistant Manager

Springfield, OH · On-site

The Assistant Store Manager is to oversee the daily retail operations, insure the highest standards ... Resolve customer claims and complaints in a manner that is timely, courteous and discreet

rah

Assistant Manager - Fairborn

Fairborn, OH · On-site

The Assistant Store Manager is to oversee the daily retail operations, insure the highest standards ... Resolve customer claims and complaints in a manner that is timely, courteous and discreet

City of Dayton

Assistant Attorney II

Dayton, OH · On-site

$88K - $118K/yr

Handles plea negotiations and settlements of civil cases, controversies and claims. The Assistant Attorney II is responsible for drafting memorandum, pleadings, briefs, contracts, ordinances ...

City of Dayton

Assistant Attorney I

Dayton, OH · On-site

$78K - $105K/yr

Responsibilities Assistant Attorney I is a professional entry-level position that provides a ... claims. Incumbent is expected to stay informed of municipal, criminal, and any related fields of ...

City of Dayton - Law

Assistant Attorney I

Dayton, OH · On-site

$67K - $92K/yr

\r\n Responsibilities Assistant Attorney I is a professional entry-level position that provides a ... claims. Incumbent is expected to stay informed of municipal, criminal, and any related fields of ...

City of Dayton - Law

Assistant Attorney II

Dayton, OH · On-site

$67K - $92K/yr

Handles plea negotiations and settlements\r\nof civil cases, controversies and claims.The Assistant Attorney II is responsible for\r\ndraftingmemorandum, pleadings, briefs, contracts, ordinances,\r ...

previous pagenext page

Showing results 21-40

All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Springfield, OH

Claims Assistant information

See Springfield, OH salary details

$12

$18

$25

How much do claims assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for claims assistant in Springfield, OH is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.58 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Springfield, OH?

The most popular types of Claims jobs in Springfield, OH are:

What are popular job titles related to Claims Assistant jobs in Springfield, OH?

For Claims Assistant jobs in Springfield, OH, the most frequently searched job titles are:

What cities near Springfield, OH are hiring for Claims Assistant jobs?

Cities near Springfield, OH with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,438 per year, or $19 per hour.

Claim Specialist - Property Field Inspection

Dayton, OH • On-site

State Farm
Insurance Services • 10K+ employees
Learn more about State Farmexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago

Key responsibilities

  • Conduct on-site inspections and assessments of property damages for residential and commercial claims

  • Gather information, document findings, and prepare detailed reports to support claims handling

  • Investigate and adjust property claims, evaluate coverage, and negotiate settlements within authorized limits

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,566 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. 
We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience.
As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most. 


Grow Your Skills, Grow Your Potential
Responsibilities

Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.    

We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders.  Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.    

Key Responsibilities:

  • Conduct on-site inspections and assessments of property damages for both residential and commercial claims
  • Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently 
  • May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions 
  • Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
  • Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
  • Investigate and adjust both personal and commercial property claims with exposures up to $500,000
  • Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
  • Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines

Where you'll work: This position is located Dayton, OH. Competitive candidates should reside within one of the listed zip codes and will service this same territory:

45003 45036 45068 45301 45302 45303 45304 45305 45306 45308 45309 45310 45311 45314 45315 45316 45318 45319 45320 45321 45322 45323 45324 45325 45327 45328 45330 45331 45332 45333 45335 45336 45337 45338 45339 45341 45342 45344 45345 45346 45347 45348 45349 45350 45351 45352 45354 45356 45358 45359 45360 45362 45363 45365 45370 45371 45373 45377 45378 45380 45381 45382 45383 45384 45385 45387 45388 45390 45402 45403 45404 45405 45406 45409 45410 45414 45415 45416 45417 45419 45420 45424 45426 45428 45429 45430 45431 45432 45433 45434 45435 45439 45440 45449 45458 45459 45826 45845 45846 45860 45865 45869 45883

This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.  

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.   


Qualifications

Competitive candidates must demonstrate:

  • Ability to investigate problems, evaluate information, and make well-supported decisions
  • Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations
  • Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately in practical situations
  • Ability to effectively interact with policyholders, agents, and other stakeholders to move claims forward efficiently
  • Effective communication and interpersonal skills to handle difficult/emotional conversations with a customer-minded focus
  • Detail-oriented with strong organizational and analytical skills
  • Proficiency in using mobile/desktop tools to document and support claims both in the field and remotely
  • Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
  • May be required to complete Rope and Harness Safety Training.
  • A valid driver's license is required

Preferred:

  • Bachelor's Degree in a related field or equivalent work experience in Property Claims
    • Strong candidates with relevant coursework and internship/fieldwork experience are encouraged to apply
  • Strong knowledge of property insurance policies, coverage and claim handling practices
  • Knowledge of both residential and commercial building construction
  • Water mitigation inspection experience
  • Xactimate, XactContents

Additional Details:

  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

  • Potential starting salary range: $63,089.65 - $90,000.00 annually
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 15% of base salary


At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

Qualifications:

Competitive candidates must demonstrate:

  • Ability to investigate problems, evaluate information, and make well-supported decisions
  • Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations
  • Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately in practical situations
  • Ability to effectively interact with policyholders, agents, and other stakeholders to move claims forward efficiently
  • Effective communication and interpersonal skills to handle difficult/emotional conversations with a customer-minded focus
  • Detail-oriented with strong organizational and analytical skills
  • Proficiency in using mobile/desktop tools to document and support claims both in the field and remotely
  • Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
  • May be required to complete Rope and Harness Safety Training.
  • A valid driver's license is required

Preferred:

  • Bachelor's Degree in a related field or equivalent work experience in Property Claims
    • Strong candidates with relevant coursework and internship/fieldwork experience are encouraged to apply
  • Strong knowledge of property insurance policies, coverage and claim handling practices
  • Knowledge of both residential and commercial building construction
  • Water mitigation inspection experience
  • Xactimate, XactContents

Additional Details:

  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing
Education:UNAVAILABLEEmployment Type: FULL_TIME

What State Farm employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply