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Claims Assistant Jobs in Springfield, OH (NOW HIRING)

Dairy Queen

Assistant Manager

Tipp City, OH

$16/hr

... claims. * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * Ensure that Fan service in all areas meets or exceeds ...

rah

Assistant Manager

Springfield, OH

The Assistant Store Manager is to oversee the daily retail operations, insure the highest standards ... Resolve customer claims and complaints in a manner that is timely, courteous and discreet

City of Dayton

Assistant Attorney II

Dayton, OH · On-site

$88K - $118K/yr

Handles plea negotiations and settlements of civil cases, controversies and claims. The Assistant Attorney II is responsible for drafting memorandum, pleadings, briefs, contracts, ordinances ...

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All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Springfield, OH

Claims Assistant information

See Springfield, OH salary details

$12

$18

$25

How much do claims assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for claims assistant in Springfield, OH is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Springfield, OH? The most popular types of Claims jobs in Springfield, OH are:
What are popular job titles related to Claims Assistant jobs in Springfield, OH? For Claims Assistant jobs in Springfield, OH, the most frequently searched job titles are:
What cities near Springfield, OH are hiring for Claims Assistant jobs? Cities near Springfield, OH with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,438 per year, or $19 per hour.

Risk Mgmt Dept Asst / Insurance & Claims Spec

Premier Health

Dayton, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

DEPARTMENT ASSISTANT/ RISK MANAGEMENT, INSURANCE & CLAIMS SPECIALIST
110 N MAIN ST, DAYTON, OH 45402
Full-Time / Mon - Fri / 8:00 AM
Are you looking for a pivotal role that offers not just a job, but a meaningful career within the healthcare sector? Premier Health is on the lookout for a Risk Management, Insurance & Claims Specialist/ Department Assistant who is ready to step into a position that has a chance to make a real impact. At Premier Health, we pride ourselves on being a well-loved employer, known for our supportive work environment and commitment to our employee's professional and personal development. In this role, you'll have the unique opportunity to connect not only with your colleagues but also with the community we serve, providing essential support to the Legal and Risk Management Departments. This position will enable you to showcase your remarkable administrative skills and attention to detail, in a setting that is quick to recognize and celebrate your contributions. Join a team that loves what they do and thrives on making a difference every day.
* Candidates must be willing to commute and work "in-person" in the Dayton, Ohio area
Responsibilities
  • Scheduling meetings and coordinating calendars
  • Answering telephones and directing calls appropriately
  • Drafting documents and reports, typing, and copying
  • Data entry for claim files and managing the claim management system
  • Handling mail and processing record restriction requests
  • Auditing and processing invoices and claim settlements
  • Drafting and submitting SMDA reporting, preparing QIC and EOC reporting
  • Maintaining trial calendars

If you're an organized, detail-oriented individual with a passion for supporting others and a knack for managing multiple tasks seamlessly, we would love to hear from you. Join us at Premier Health and become a part of our community that is dedicated to making a difference. Don't miss this opportunity to build a rewarding career in a supportive and dynamic environment. Apply now to take the first step towards a fulfilling future with us!
The Department Assistant is responsible for performing all duties associated with full secretarial support for the Director of Risk Management, Claims & Insurance for Premier Health Partners, the Risk Managers for the associated entities within Premier Health Partners, and the Manager of Insurance & Claims Support for Premier Health Partners with occasional assistance to the attorneys in the General Counsel's office. The position is highly clerical and requires great attention to detail and demonstrated professionalism. The Assistant will be visible as the main contact to the entire Legal and Risk Management Department within Premier Health Partners. Duties will include greeting visitors, scheduling meetings, answering telephones and directing calls to the appropriate personnel, typing and copying documents, data entry, filing information in claim files and taking directions from the aforementioned individuals.The Department Assistant is responsible for performing all duties associated with full secretarial support for the Director of Risk Management, Claims & Insurance for Premier Health Partners, the Risk Managers for the associated entities within Premier Health Partners, and the Manager of Insurance & Claims Support for Premier Health Partners with occasional assistance to the attorneys in the General Counsel's office. The position is highly clerical and requires great attention to detail and demonstrated professionalism. The Assistant will be visible as the main contact to the entire Legal and Risk Management Department within Premier Health Partners. Duties will include greeting visitors, scheduling meetings, answering telephones and directing calls to the appropriate personnel, typing and copying documents, data entry, filing information in claim files and taking directions from the aforementioned individuals.
  • Education: High School completion / GED with a preference for an Associate's Degree
  • 1 - 3 years of job-related experience (Assistant, Receptionist, Secretary, Clerk, or similar)
  • Excellent verbal and written communication skills
  • Strong interpersonal and collaborative skills
  • Proficiency in Microsoft Office, especially Excel
  • Ability to work independently on multiple tasks
  • Knowledge of medical and legal terminology preferred
  • Maintains confidentiality in all work activities

Benefits
  • Retirement Savings Plan
  • Health, Vision, and Dental insurance
  • Competitive salary package
  • Generous TOP (Time-Off-Program) paid vacation, and holiday schedule
  • Professional Development Opportunities
  • Employee wellness programs

Apply