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Claims Assistant Jobs in Springfield, IL (NOW HIRING)

Springfield Clinic

Insurance Reviewer II

Springfield, IL · On-site

$18.22 - $26.42/hr

Investigate and process claims in the insurance work files and/or on the insurance reports. Must report all incidents to immediate Supervisor or Manager. Assist with special projects and assignments ...

Springfield Clinic

Insurance Reviewer II

Springfield, IL · On-site

$18.22 - $26.42/hr

Investigate and process claims in the insurance work files and/or on the insurance reports. Must report all incidents to immediate Supervisor or Manager. Assist with special projects and assignments ...

Springfield Clinic

Insurance Reviewer II

Springfield, IL · On-site

$18.22 - $26.42/hr

Investigate and process claims in the insurance work files and/or on the insurance reports. Must report all incidents to immediate Supervisor or Manager. Assist with special projects and assignments ...

Memorial Health

Billing Specialist

Springfield, IL

$18.34 - $28.42/hr

... of claims and payments. * Ensures compliance to managed care contract guidelines and processes at each work step to facilitate accurate and timely reimbursements to the organization. * May assist ...

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Memorial Health

Billing Specialist

Springfield, IL · On-site

$18.34 - $28.42/hr

... of claims and payments. * Ensures compliance to managed care contract guidelines and processes at each work step to facilitate accurate and timely reimbursements to the organization. * May assist ...

New

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Claims Assistant information

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How much do claims assistant jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for claims assistant in Springfield, IL is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How to become a claims assistant?

To become a claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processing. Some employers prefer candidates with post-secondary education or relevant certifications, and on-the-job training is often provided. Proficiency in computer software and attention to detail are important for success in this role.

How much do adjusters make per claim?

Claims adjusters typically do not earn a fixed amount per claim; instead, they are usually salaried employees or paid hourly. Their income depends on factors such as experience, location, and the complexity of claims handled, with average annual salaries ranging from $50,000 to $80,000. Some adjusters may receive bonuses or commissions based on productivity or performance.

What Are the Duties of a Claims Assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a Claims Assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

Is claims a stressful job?

A claims assistant role can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. The job often requires attention to detail, communication skills, and the ability to work under pressure, which can contribute to stress levels.

What does a claims assistant do?

A claims assistant supports insurance claims processing by collecting and reviewing claim information, verifying documentation, and communicating with clients and adjusters. They often use specialized software and need strong organizational and communication skills to ensure accurate and efficient claim handling.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Springfield, IL? The most popular types of Claims jobs in Springfield, IL are:
What are popular job titles related to Claims Assistant jobs in Springfield, IL? For Claims Assistant jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Claims Assistant jobs? Cities near Springfield, IL with the most Claims Assistant job openings:
Claims Assistant jobs near you
Assistant Attorney General - Workers Compensation - Carbondale

Assistant Attorney General - Workers Compensation - Carbondale

Illinois Attorney General (IL)

Springfield, IL • On-site

$84K - $107K/yr

Full-time

Re-posted yesterday

Job description

Summary of Duties and Responsibilities The Workers' Compensation Bureau defends the State of Illinois in workers' compensation claims filed by State employees with the Illinois Workers' Compensation Commission. In addition, the Bureau prosecutes employers under the Illinois Workers' Compensation Act for failure to maintain workers' compensation insurance coverage for employees. The Bureau also defends claims filed against various State Funds which provide workers' compensation benefits under certain circumstances.

Additionally, the Bureau provides advice to State agencies on workers' compensation issues. An Assistant Attorney General in the Workers' Compensation bureau investigates and handles a large number of cases. Assistant Attorneys General investigate workers' compensation claims and appear in front of the Illinois Workers' Compensation Commission.

Assistant Attorneys General draft and respond to motions, manage settlements, and represent the State of Illinois in all hearings. Qualifications Candidates must be licensed in Illinois at the time of application. Supplemental Information Salary: Salaries are commensurate with number of years of practice as a licensed attorney and range from $ 84,480 to $ 107,550.

To ensure full consideration, please submit a cover letter, resume, three professional references, and a writing sample. Should you have any questions, please feel free to contact us: Attn: Thor Y. Inouye Office of the Illinois Attorney General 115 S.

LaSalle St. Chicago, IL 60603 (312) 814-3695 (312) 814-5024 (Fax) attorneyhiring@ilag.gov.

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