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Claims Assistant Jobs in Romeoville, IL (NOW HIRING)

Brookfield

Senior Claims Assistant

Chicago, IL · On-site

$19.25 - $24.50/hr

Senior Claims Assistant Employment Type: Full-Time FLSA Status: Non-Exempt Location: In-Office Summary: We are looking for a highly capable Senior Claims Assistant to join our team and work from ...

Brookfield

Senior Claims Assistant

Chicago, IL · On-site

$19.25 - $24.50/hr

Senior Claims Assistant Employment Type: Full-Time FLSA Status: Non-Exempt Location: In-Office _____ Summary: We are looking for a highly capable Senior Claims Assistant to join our team and work ...

AIG

Assistant Vice President, Excess Claims

Chicago, IL

$175K - $225K/yr

Join us as an Assistant Vice President, Excess Claims to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark ...

Cna

Blended Claims Consultant, Construction

Chicago, IL · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Manages highly complex investigations of claims, including coverage issues, liability ...

Cna

General Liability Claims Consultant

Chicago, IL · Hybrid

$72K - $141K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... Manages highly complex investigations of claims, including coverage issues, liability ...

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Claims Assistant information

See Romeoville, IL salary details

$14

$21

$28

How much do claims assistant jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for claims assistant in Romeoville, IL is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Romeoville, IL? The most popular types of Claims jobs in Romeoville, IL are:
What job categories do people searching Claims Assistant jobs in Romeoville, IL look for? The top searched job categories for Claims Assistant jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Claims Assistant jobs? Cities near Romeoville, IL with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Romeoville, IL as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $44,642 per year, or $21.5 per hour.

Claims Assistant

Philadelphia Insurance Companies

Naperville, IL

$42K - $47K/yr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Philadelphia Insurance Companies rating

8.9

Company rating: 8.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

50th of 301 rated insurance

Job description

Marketing Statement:

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

We are looking for a Claims Assistant to join our team!
Summary:
Provides administrative support to claims unit(s) and handles routine document tracking, internal/external customer/vendor communication and other basic claims functions.

A typical day will include the following:
Reviews and analyzes new claims for accuracy, completeness and eligibility.
Prepares and maintains reports and records for processing in line with established procedures.
Meets productivity and customer service targets.
Handles routine communications.

Qualifications:
High school diploma or equivalent.
Bilingual preferred.
General computer proficiency.
Proficiency with MS Office products.
Ability to multi-task with strong organizational skills.


Pay Range $42,800 - $47,800.
Ultimate salary offered will be based on factors such as applicant experience and geographic location.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc.and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.
Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx

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