ZipRecruiter

Log In

2

Remote Claims Assistant Jobs in Romeoville, IL (NOW HIRING)

Markel International

Claims Examiner

Chicago, IL · On-site +1

$64K - $107K/yr

Contribute and assist in the implementation of a wide range of initiatives, discussion and action plans brought forth by the Claims Manager. * Participate in agent related functions and meetings as ...

Liberty Mutual

Environmental Claims Officer

Chicago, IL · On-site +1

We will also consider highly qualified remote candidates who do not reside near a hub location. What You'll Do As an Environmental Claims Officer, you will independently manage a portfolio of complex ...

Liberty Mutual

Environmental Claims Officer

Chicago, IL · On-site +1

$94K - $197K/yr

We will also consider highly qualified remote candidates who do not reside near a hub location. What You'll Do As an Environmental Claims Officer, you will independently manage a portfolio of complex ...

Liberty Mutual

Environmental Claims Officer

Chicago, IL · On-site +1

We will also consider highly qualified remote candidates who do not reside near a hub location. What You'll Do As an Environmental Claims Officer, you will independently manage a portfolio of complex ...

Independence Pet Group

Claims Adjuster - Associate

Chicago, IL · On-site +1

$51K - $66K/yr

The Claims Adjuster- Associate is responsible for investigating, evaluating, and settling insurance ... Remote- USA Main Responsibilities: * Works closely with veterinary hospitals, and policyholders to ...

Iatinsurancegroup

Claims Major Case Director

Naperville, IL · On-site +1

$92K - $130K/yr

... remote arrangements for the ideal candidate. This role is a true complex claims handling role that ... All Time Limit Demands to be escalated to management. * Assist Sr. Claim specialists with analysis ...

next page

Showing results 1-20

All JobsClaims JobsRemote Claims Assistant JobsRemote Claims Assistant Jobs in Romeoville, IL

Remote Claims Assistant information

See Romeoville, IL salary details

$14

$21

$28

How much do remote claims assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote claims assistant in Romeoville, IL is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $23.27 per hour, depending on experience, location, and employer.

What is a remote claims assistant?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What skills and qualifications are needed to be a remote claims assistant?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are common challenges faced by remote claims assistants and how can they be managed?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.

What are the most commonly searched types of Remote Claims jobs in Romeoville, IL?

The most popular types of Remote Claims jobs in Romeoville, IL are:

What are popular job titles related to Remote Claims Assistant jobs in Romeoville, IL?

For Remote Claims Assistant jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Claims Assistant jobs in Romeoville, IL look for?

The top searched job categories for Remote Claims Assistant jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Remote Claims Assistant jobs?

Cities near Romeoville, IL with the most Remote Claims Assistant job openings:

Remote Claims Assistant jobs near you

Claims Customer Service Representative II (Remote)

Chicago, IL • On-site, Remote

American Medical Association
Health Care and Social Assistance • 1 - 5K employees
Learn more about American Medical Associationexternal

$23.63 - $30.83/hr

Full-time

Medical, Life

Re-posted 18 days ago

Job description

Claims Customer Service Representative II (Remote)
Remote - FL, IL, IN and WI
AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity for a remote Claims Customer Service Representative II our AMA Insurance team. This role will provide Claim Call Center services for all plans of coverage issues byAMA Insurance. Assist insured with claim problems by phone or writtencommunication. Interact and correspond with Carriers to ensure quality claimservice is delivered. Provide moderate sales service support, providinginformation on benefits, eligibility, plan provisions, and premium billing asneeded. Engages callers to build and maintain a strongreputation and forge a lasting relationship. Achieves exceptionalresults for our customers and colleagues.
RESPONSIBILITIES:
Claims Customer Support & Issue Resolution
  • Respond to all incoming phone calls related to claim status inquiry from insured and providers within established response time and quality standards.
  • Log brief description of calls on CAMS and CAPS systems.
  • Make outbound calls as needed to support returned checks and resolve claim inquiries.
  • Refer claims that were improperly handled to AMAI Claim Supervisor for immediate attention.
  • Fulfill claim form requests for plans not administered by AMA Insurance.
  • Communicate with insurance carriers or service providers as needed in order to provide feedback on claims administered by carriers.
  • Handle waiver of premium transactions, cancellations due to death and other claims related transactions.
  • Update Contact management and customer sending surveys.

Operations & Sales Support
  • Provide information regarding benefits, eligibility, plan provisions, premium billing, and certificate changes as needed.
  • Process changes to Administration System, including personal and coverage information, sending documents to callers when needed.
  • Support business operations through participation in special projects as assigned by the Customer Service Supervisor.
  • Contribute to process improvements and operational efficiencies.
  • Assist in documenting workflows and service processes to support consistency and quality.

May include other responsibilities as assigned
REQUIREMENTS:
  1. High school diploma or equivalent education required
  2. Minimum of 2+ years' experience in life, health, or Medicare insurance required.
  3. Health or Life insurance license preferred.
  4. Demonstrated experience working in a high-volume customer service call center.
  5. Excellent telephone skills including proper telephone technique, multitasking skills and ability to control the call.
  6. In depth understanding of claim adjudication and benefits required.
  7. Demonstrated experience handling customer issues, including technical and financial related issues.
  8. Strong knowledge of insurance products, benefits administration, or third-party administration services preferred. Health insurance knowledge preferred.
  9. Excellent verbal and written communication skills with a high level of professionalism.
  10. High level proficiency with call center systems, telephony platforms, and personal computers.
  11. Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) and database systems.
  12. Ability to provide technical support for online tools, systems, and customer-facing platforms.
  13. Strong business process skills, including the ability to document, monitor, and improve workflows.
  14. Excellent planning, organization, and time management skills with the ability to manage multiple priorities in a fast-paced environment.
  15. Ability to build and maintain positive relationships with internal and external stakeholders.

This role is a non-exempt position and the hourly range for this position is $23.63 - $30.83. This is the lowest to highest rate we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
American Medical Association logo

About American Medical Association

Sourced by ZipRecruiter

Founded in 1847, the American Medical Association (AMA) is the largest and only national association that convenes 190+ state and specialty medical societies and other critical stakeholders. Throughout history, the AMA has always followed its mission: to promote the art and science of medicine and the betterment of public health. As the physicians’ powerful ally in patient care, the AMA delivers on this mission by representing physicians with a unified voice in courts and legislative bodies across the nation, removing obstacles that interfere with patient care, leading the charge to prevent chronic disease and confront public health crises, and driving the future of medicine to tackle the biggest challenges in health care and training the leaders of tomorrow.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1847

View All American Medical Association Jobs

Apply