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Claims Assistant Jobs in Bothell, WA (NOW HIRING)

Kraemer North America

Project Manager

Seattle, WA · On-site

$125K - $160K/yr

Prepare, review, approve and certify all project change proposals and/or claims * Assist with estimating projects. * Perform Monthly CTC Reports * Coordinate the project needs between project ...

Kraemer North America

Project Manager

Seattle, WA · On-site

$125K - $160K/yr

Prepare, review, approve and certify all project change proposals and/or claims * Assist with estimating projects. * Perform Monthly CTC Reports * Coordinate the project needs between project ...

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All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Bothell, WA

Claims Assistant information

See Bothell, WA salary details

$15

$23

$31

How much do claims assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for claims assistant in Bothell, WA is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $25.53 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Bothell, WA?

The most popular types of Claims jobs in Bothell, WA are:

What job categories do people searching Claims Assistant jobs in Bothell, WA look for?

The top searched job categories for Claims Assistant jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Claims Assistant jobs?

Cities near Bothell, WA with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,945 per year, or $23.5 per hour.

Appeals Specialist (Medical Claims)

Northwest Administrators, Inc.

Seattle, WA • Hybrid

$30.70 - $41.54/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Do you enjoy working with a great team of people? Do you provide exceptional service even when having to solve issues that may be complex and difficult? Does the phrase "details matter" describe your approach to everything? If you answered "YES" then you may be the person we're seeking for our Appeals Specialist position!

What you'll be doing...

The Appeals Specialist will assist in the operations of the Health and Welfare Claims Department and will primarily focus on member disputes and appeals.

  • Review and process member and provider appeals, ensuring accuracy and adherence to policies
  • Analyze claims, benefits, contracts and regulations to make informed appeal decisions
  • Collaborate with internal teams to prepare and present appeal cases for resolution
  • Clearly communicate appeal outcomes to members, providers and representatives
  • Provide guidance and support to members and providers on appeal procedures

This position has a hybrid work schedule with 3 days per week in the office. The position can be based in our Seattle, Mountlake Terrace or Federal Way office.

Who you are...

  • Educated. Bachelor's degree or combination of relevant education and experience
  • Experienced. Medical claims processing and/or appeals experience highly preferred
  • Analytical. Interpret and retain detailed information from multiple plan descriptions
  • Problem Solver. Strong analytical problem solver with great attention to detail
  • Communicator. Excellent interpersonal, written and verbal communication skills
  • Organized. Exceptional organizational skills and ability to manage competing priorities

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)

If hired, you can expect...

  • Hourly rate range of $30.70 - $41.54 per hour (dependent on experience & qualifications) 
  • Medical, dental (w/orthodontia), vision, Rx benefits, disability & life insurance
  • Optional benefits: health flex spending, dependent care assistance & pet insurance
  • Generous 401(k) plan with company base contribution & match
  • Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
  • Work-life balance

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