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Claims Assistant Jobs in Bothell, WA (NOW HIRING)

Weidner Apartment Homes

Claims Manager

Kirkland, WA · Hybrid

The Claims Manager plays a critical role in safeguarding the company's financial and physical assets by proactively managing insurable property losses from end to end. This is a high-impact, high ...

Weidner Apartment Homes

Claims Manager

Kirkland, WA · On-site

$90K - $100K/yr

A successful Claims Manager is able to manage their time effectively, is detail oriented, a trustworthy team player, and takes pride in their work. In addition, this position needs to be accountable ...

Berkley

Claims Technical Consultant

Bellevue, WA · On-site

Responsibilities The Claims Technical Consultant is responsible for resolving highly complex commercial casualty claims at the highest authority levels, delivering effective and efficient claims ...

Progressive

Claims Adjuster Senior - Injury

Everett, WA · Hybrid

$36 - $47/hr

As a senior claims specialist on our team, you'll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims - which may be ...

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Claims Assistant information

See Bothell, WA salary details

$15

$23

$31

How much do claims assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for claims assistant in Bothell, WA is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $25.53 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Bothell, WA?

The most popular types of Claims jobs in Bothell, WA are:

What job categories do people searching Claims Assistant jobs in Bothell, WA look for?

The top searched job categories for Claims Assistant jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Claims Assistant jobs?

Cities near Bothell, WA with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,945 per year, or $23.5 per hour.

Workers Compensation Claims Trainee - West Coast

Gallagher

Seattle, WA • Remote

$64K/yr

Full-time

PTO

Posted 4 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

215th of 315 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

About the INVEST Program  

Are you a recent college graduate looking for a long-term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges?  

The INVEST Program Guardian Pathway is a 6-month paid, fully remote, entry-level immersive learning experience, designed for recent college graduates to gain real-world exposure, personalized coaching and mentorship and a clear, long-term career path in one of U.S. best industries.   

Program Highlights 

  • 6-months, paid, fully remote learning track 
  • Virtual classroom, peer shadowing, simulations, case studies, and hands-on experience 
  • Fully remote (candidates must physically reside in states specified although the role is remote)
  • Interactive sessions, one-on-one mentorship, collaborative projects, exposure to wide variety of industries, clients, and knowledge material 
  • Fully paid licensing and advance education opportunities 
  • Career progression post-graduation into claims resolution manager roles and beyond 

Key Details:

Starting salary: $64,800 USD (California only) / $60,000 USD (all other states)

Start date: January 2027

PTO black out: Due to the structured nature of the training program we will likely not be able to support any PTO requests for the first 8 weeks of the program.


How you'll make an impact

What will you do? 

Over the course of this 6-month program you will be partnered with a team of peers and experienced Training Specialists that will create a supportive learning environment designed to position you for successful program completion. You will alternate between self-study modules, virtual classroom-style learning, guided training modules, and hands-on application of the knowledge gained. Over the course of the program, you will progressively increase your hands-on experience to immerse yourself into the world of claims management and client service excellence under the mentorship of the program mentors and training leaders. The program is designed to offer consistent and repeated opportunities to develop, grow and practice your knowledge, advance your education via licensing studies, and help you gain confidence in the unique and highly specialized field of commercial claims handling for world’s largest employers and insurance carriers.  

What can you expect? 

  • Participate in Structured Learning: Actively engage in the first phase of the INVEST Program, which includes instructor-led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state-specific workers’ compensation regulations. 
  • Shadow Claims Experts: Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims. 
  • Practice in a Simulated Environment ("Sandbox"): Apply newly learned concepts in a controlled, simulated claims environment designed to mimic real-world scenarios. The sandbox allows colleagues to practice making decisions, inputting data, and managing mock claims without risk, helping build confidence before handling actual cases. 
  • Complete Program Milestones: Achieve key learning objectives and performance checkpoints as you build technical knowledge and professional skills essential for a successful claims career. 
  • Collaborate and Network: Engage with peers, mentors, and cross-functional teams to deepen understanding of the claims process and build professional relationships within the organization. 
  • Gradual Claim Ownership: Begin handling new workers’ compensation claims starting in Week 3 of the program. Claim assignments will begin at an incremental, supportive pace, with inventory gradually increasing as confidence and competency develop. 
  • Support Claims Management: Take ownership of an evolving portfolio of indemnity claims under close supervision. Begin applying program training to real-world scenarios, including benefit calculations, wage loss evaluations, and return-to-work considerations. 
  • Claims Analysis and Learning: Continue developing skills in analyzing medical documentation, regulatory guidelines, state-specific regulations, and supplemental case materials to determine claim strategy, financial exposure and potential next steps. 
  • Stakeholder Communication: Engage in professional communication and strategy development with clients; provide support and empathy to the injured employees; secure key details from medical providers and other key stakeholders to support collaborative, outcome-focused, and empathetic claims handling. 
  • Client Service Instructions & Carrier Guidelines: 
    Learn how to interpret and apply client service instructions and carrier guidelines to ensure claims are handled in compliance with expectations. This includes understanding unique requirements for documentation, communication, and jurisdictional standards across our diverse client base. 
  • Reserving Acumen: 
    Build core skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes. You’ll learn how accurate reserving supports financial stewardship and impacts overall claim strategy. 

About You

Education:

  • Bachelor’s degree or 4-year degree from an accredited institution preferred.
    • Candidates possessing a Bachelor’s degree will receive preferential treatment.  Others with proven experience will be considered.
  • 3.5 or higer GPA preferred
    • Candidates possessing a GPA of 3.5 or above will receive preferential treatment. Others will be considered

Attributes: 

  • Active listening skills  
  • Problem-solving mindset 
  • Adaptable to changes in procedures and technology 
  • Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT) 
  • Strong verbal and written communication skills 
  • Strong time management and ability to multi-task 
  • Detail-oriented 
  • Curious, learning-focused mindset 

#INVEST

#GBTopJob

#remote

#LI-DF2


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Education:

  • Bachelor’s degree or 4-year degree from an accredited institution preferred.
    • Candidates possessing a Bachelor’s degree will receive preferential treatment.  Others with proven experience will be considered.
  • 3.5 or higer GPA preferred
    • Candidates possessing a GPA of 3.5 or above will receive preferential treatment. Others will be considered

Attributes: 

  • Active listening skills  
  • Problem-solving mindset 
  • Adaptable to changes in procedures and technology 
  • Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT) 
  • Strong verbal and written communication skills 
  • Strong time management and ability to multi-task 
  • Detail-oriented 
  • Curious, learning-focused mindset 

#INVEST

#GBTopJob

#remote

#LI-DF2

Education:UNAVAILABLEEmployment Type: FULL_TIME

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