ZipRecruiter

Log In

1

Claims Assistant Jobs in Boca Raton, FL (NOW HIRING)

previous page

Showing results 41-60

All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Boca Raton, FL

Claims Assistant information

See Boca Raton, FL salary details

$13

$19

$26

How much do claims assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims assistant in Boca Raton, FL is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.59 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Boca Raton, FL?

The most popular types of Claims jobs in Boca Raton, FL are:

What are popular job titles related to Claims Assistant jobs in Boca Raton, FL?

For Claims Assistant jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Boca Raton, FL look for?

The top searched job categories for Claims Assistant jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Claims Assistant jobs?

Cities near Boca Raton, FL with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Claims Advocate - Risk Services

Insurance Office of America

Pompano Beach, FL • On-site

$70K - $95K/yr

Full-time

Medical, Retirement

Posted 10 days ago

Key responsibilities

  • Manage and oversee insurance claims activities including client advocacy, claim resolution, and data analysis.

  • Conduct claims reviews, audits, and monitor workers compensation claims to ensure timely closure and reserve accuracy.

  • Build and maintain relationships with carriers, provide client education, and support sales efforts through claims insights.

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Job description

Description

Job Description:

Title: Claims Advocate – Risk Services

Fully remote for Florida based candidates | Experience: Looking for a Claims Advocate that has commercial experience in at least two lines of business (General Liability, Worker's Compensation, Professional Liability, Auto, etc). Adjuster license required.
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: ioausa.com/locations 

About the Role: Responsible for IOA insurance Claims Management activities including: client advocacy, service and communication, problem claim resolution, data analysis and action, monitoring triggered activities, claims reviews and audits, workers compensation claim oversight, reserve analysis, unit stat and stewardship reporting, client education and consulting, sales support, litigation process management, new client onboarding, intake process support, data management and entry, and Producer communication. 

 
Key Responsibilities: 

  • Performance Standards: Meet all production, quality, and service expectations. 

  • Client Service Excellence: Deliver outstanding service by anticipating client needs and responding promptly. 

  • Client Advocacy: Serve as a dedicated advocate, providing high levels of ongoing support and consultation. 

  • Problem Claim Resolution: Manage complex or delayed claims to ensure timely and favorable outcomes. 

  • Loss Report Analysis: Review aggravated inequity loss reports and take appropriate corrective actions. 

  • Activity Monitoring: Track triggered claim activities and implement necessary follow-up actions. 

  • Claims Review & Auditing: Conduct and participate in formal claims reviews and audits. 

  • Workers Compensation Oversight: Monitor workers compensation claims via the IOA Claims Portal and drive them to closure. 

  • Reserve Accuracy: Perform reserve analysis to ensure timely and accurate case reserves in line with best practices. 

  • Carrier Relationship Management: Build and maintain strong relationships with carriers to influence positive claim outcomes. 

  • Claims Mediation: Act as an intermediary between clients and carriers to facilitate effective and timely resolutions. 

  • Client Education: Provide ongoing education on statute changes, state-specific procedures, and claims best practices. 

  • Trend Identification & Risk Mitigation: Identify claims trends, recommend risk mitigation strategies, and collaborate with Risk Advocates. 

  • Sales Support: Assist with Producer presentations and contribute to sales efforts through claims insights. 

  • Reporting & Documentation: Prepare and deliver stewardship and unit stat reporting in accordance with departmental standards. 

 
Ideal Candidate Qualifications: 

  • 5+ years of claims handling experience; preferred experience in an agency advocate or liaison role 

  • Licensed Insurance Adjuster or state equivalent 

  • Exceptional customer service, communication, multi-tasking, organizational, delegation, and decision-making skills 

  • Ability to perform large work volumes with high accuracy 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Employee stock plan participation 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $70,000 to $95,000 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What Insurance Office Of America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply