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Claims Assistant Jobs in Boca Raton, FL (NOW HIRING)

Total Warranty Services

Claims Adjuster

Boca Raton, FL · On-site +1

The Claims Adjuster is responsible for adjudication of mechanical repair claims, tire claims, and pre-paid maintenance claims. The Claims Adjuster also functions as a customer service representative ...

Total Warranty Services

Claims Adjuster

Boca Raton, FL · On-site

The Claims Adjuster is responsible for adjudication of mechanical repair claims, tire claims, and pre-paid maintenance claims. The Claims Adjuster also functions as a customer service representative ...

Vandelay Administrative Services LL

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Claims Representative

Boynton Beach, FL · On-site

$20 - $24/hr

The Claims Agent is responsible for ensuring we have all legal documents needed to set up a claim, creating claims, assigning attorneys, ensuring pleadings are filed timely and following up on the ...

ARC Group

Claims Adjustor (BI)

Oakland Park, FL · Remote

CLAIMS ADJUSTER (remote) ARC Group seeks two Bodily Injury Claims Adjuster to work in a remote contract role for our direct client based in Fort Lauderdale, FL. This is a 90 day contract to start and ...

Vandelay Administrative Services LL

Be Seen First

Claims Representative

Boynton Beach, FL · On-site

$20 - $24/hr

The Claims Agent is responsible for ensuring we have all legal documents needed to set up a claim, creating claims, assigning attorneys, ensuring pleadings are filed timely and following up on the ...

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Claims Assistant information

See Boca Raton, FL salary details

$13

$19

$26

How much do claims assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims assistant in Boca Raton, FL is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.59 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Boca Raton, FL?

The most popular types of Claims jobs in Boca Raton, FL are:

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For Claims Assistant jobs in Boca Raton, FL, the most frequently searched job titles are:

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The top searched job categories for Claims Assistant jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Claims Assistant jobs?

Cities near Boca Raton, FL with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

Claims Adjuster

Total Warranty Services

Boca Raton, FL • On-site, Remote

Full-time

Posted 24 days ago

Job description

Description
Total Warranty Services is hiring several Claims Adjusters, bilingual (English/Spanish) preferred. The Claims Adjuster is responsible for adjudication of mechanical repair claims, tire claims, and pre-paid maintenance claims. The Claims Adjuster also functions as a customer service representative by explaining contract coverage and claim decisions to contract holders. The position requires the Claims Adjusters to be adept at utilizing a computer database, handling several ongoing cases simultaneously and seeing a claim filed to completion while offering efficient solutions to the variety of cases that are presented.
*Must be able to work 10 AM-7 PM schedule M-Th and 9 AM- 6PM EDT on Friday.
Essential Duties and Responsibilities
  • Validates repair coverage
  • Adjudicates automotive repair claims by phone
  • Questions and investigates discrepancies on repairs and related costs
  • Resolves inquiries from contract holders related to claim status or decision
  • Assigns independent inspectors to investigate questionable claims
  • Verifies repair costs using the Alldata and On Demand software tools
  • Reviews and analyzes inspection reports to identify issues to make recommendations for fair and accurate resolution
  • Effectively present information and respond to questions from contract holders, directors, managers, and external vendors
  • Ability to effectively collaborate and communicate well with contract holders, vendors, teammates, and all employees throughout the organization
  • Special projects as assigned by immediate supervisor

Requirements
  • High school diploma or GED
  • Prefer 2 years of experience working in the automotive repair industry
  • ASE or manufacturers certification required, if no current ASEs: Must obtain ASE Certification within specified period of time
  • Bilingual (Spanish and English) is a plus
  • Must type at least 30-35 wpm
  • Experience with database systems such as Alldata and On Demand software tools
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Excellent Microsoft Office (Excel, Word, Power Point, Outlook)
  • Must be highly organized, detail oriented and always maintain confidentiality
  • Must be able to multi-task and effectively balance competing priorities

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