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Claims Assistant Jobs in Boca Raton, FL (NOW HIRING)

Vandelay Administrative Services LL

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Claims Representative

Boynton Beach, FL · On-site

$20 - $24/hr

The Claims Agent is responsible for ensuring we have all legal documents needed to set up a claim, creating claims, assigning attorneys, ensuring pleadings are filed timely and following up on the ...

Vandelay Administrative Services LL

Be Seen First

Claims Representative

Boynton Beach, FL · On-site

$20 - $24/hr

The Claims Agent is responsible for ensuring we have all legal documents needed to set up a claim, creating claims, assigning attorneys, ensuring pleadings are filed timely and following up on the ...

Masa

Claims Team Lead

Fort Lauderdale, FL · On-site

$31.28/hr

Claims Team Lead This is a full-time, hybrid position based in the Fort Lauderdale, Florida area. Make a difference. Lead with compassion. Excel together. As a Claims Team Lead, you'll support our ...

VITAS Healthcare

Medical Claims Examiner 2

Miramar, FL · Hybrid

The Medical Claims Examiner 2 is responsible for the validation of services rendered to Vitas patients via billed data submitted on claims and invoices. Applies contracted negotiated financial ...

VITAS Healthcare

Medical Claims Examiner 2

Miramar, FL · On-site

The Medical Claims Examiner 2 is responsible for the validation of services rendered to Vitas patients via billed data submitted on claims and invoices. Applies contracted negotiated financial ...

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All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Boca Raton, FL

Claims Assistant information

See Boca Raton, FL salary details

$13

$19

$26

How much do claims assistant jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for claims assistant in Boca Raton, FL is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How to become a claims assistant?

To become a claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processing. Some employers prefer candidates with post-secondary education or relevant certifications, and on-the-job training is often provided. Proficiency in computer software and attention to detail are important for success in this role.

How much do adjusters make per claim?

Claims adjusters typically do not earn a fixed amount per claim; instead, they are usually salaried employees or paid hourly. Their income depends on factors such as experience, location, and the complexity of claims handled, with average annual salaries ranging from $50,000 to $80,000. Some adjusters may receive bonuses or commissions based on productivity or performance.

What Are the Duties of a Claims Assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a Claims Assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

Is claims a stressful job?

A claims assistant role can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. The job often requires attention to detail, communication skills, and the ability to work under pressure, which can contribute to stress levels.

What does a claims assistant do?

A claims assistant supports insurance claims processing by collecting and reviewing claim information, verifying documentation, and communicating with clients and adjusters. They often use specialized software and need strong organizational and communication skills to ensure accurate and efficient claim handling.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Boca Raton, FL? The most popular types of Claims jobs in Boca Raton, FL are:
What job categories do people searching Claims Assistant jobs in Boca Raton, FL look for? The top searched job categories for Claims Assistant jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Claims Assistant jobs? Cities near Boca Raton, FL with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Boca Raton, FL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,424 per year, or $19.9 per hour.

Claims Representative

Vandelay Administrative Services LL

Boynton Beach, FL • On-site

$20 - $24/hr

Full-time

PTO

Re-posted 8 days ago

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Job description

Position Overview

Responsible for receiving and processing all lawsuits for Active Clients and the creation of new profiles for prospects with pre-existing lawsuits. The Claims Agent is responsible for ensuring we have all legal documents needed to set up a claim, creating claims, assigning attorneys, ensuring pleadings are filed timely and following up on the claim until closed. He/she serves as the contact point between the law firm and its clients, affiliates, and attorneys once litigation on an account begin via email and/or phone while ensuring prompt and accurate responses.

Essential Job Functions

  • Data Entry – Intake of member claims/summons and processing of new enrollments
  • Billing – Invoicing for ALCP through PayPal and attorney billing review and submission for processing with proof of filings.
  • Claims Processing and follow through: Once a claim is entered, it becomes the Claims Agent responsibility to maintain and manage all claims until the claim is closed. Agents will be held accountable for the claim from start to finish. 
  • Responsible for reviewing new summonses to ensure forms are complete, legible, and accurate.
  • Upload and save all legal documents into CRM.
  • Document all communication in the respective profiles.
  • Send out requests to attorneys for acceptance / declining.
  • Complete all assigned tasks in CRM.
  • Responsible for informing all affiliates, attorneys, and members via email and/or phone (as needed) when a new summons has been received and documenting all communication in the respective profiles.
  • Prioritizes and follows up with workload, as needed, to ensure proper handling by all parties involved.
  • Escalates any necessary scenario to the Department Manager for review and resolution.
  • Performs any other responsibility connected with the servicing of the claim.P
  • Performs related work as assigned.
  •  Attend monthly department meetings to discuss day-to-day concerns and bring up any suggestions for department improvement. 

Additional Responsibilities

  • Works on any special project assigned by the Department Manager, as needed.
  •  May need to research information to solve members’ issues surrounding a claim.

Requirements

  • Experience in customer service, collections, administrative support, and legal assistance work.
  • Knowledge of legal terminology, of research methods and techniques, and of administrative and court procedures.
  •  Knowledge of office practices and administrative procedures.
  • Ability to prioritize workloads and organizational skills.
  •  Ability to perform effectively in a fast-paced environment.
  • Must be able to work in a team environment.