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Claims Assistant Jobs in Michigan (NOW HIRING)

Cna

Claims Consultant, Life Sciences

Southfield, MI

At CNA, we strive to create a culture in which people know they matter and are part of something ... Manages an inventory of highly complex commercial claims with large exposures that require a high ...

MSX International

Claims Specialist

Dearborn, MI

The Claims Specialist provides program claim review, claim entry assistance to both dealers and ... · Assist in documentation of claim entry procedures, processes and reference material ...

MSX International

Claims Specialist

Dearborn, MI · On-site

The Claims Specialist provides program claim review, claim entry assistance to both dealers and ... apply Assist in documentation of claim entry procedures, processes and reference material ...

MSX International

Claims Specialist

Dearborn, MI · On-site

The Claims Specialist provides program claim review, claim entry assistance to both dealers and ... • Assist in documentation of claim entry procedures, processes and reference material ...

Hylant

Claims Advocate

Ann Arbor, MI · On-site

Review and recommend solutions to coverage and loss management issues where appropriate. * Assist clients in preparing special claims servicing instructions ensuring to meet the needs of the client ...

Hylant

Claims Advocate

Ann Arbor, MI

Review and recommend solutions to coverage and loss management issues where appropriate. * Assist clients in preparing special claims servicing instructions ensuring to meet the needs of the client ...

Hylant

Claims Advocate

Ann Arbor, MI · On-site

Review and recommend solutions to coverage and loss management issues where appropriate. * Assist clients in preparing special claims servicing instructions ensuring to meet the needs of the client ...

Hylant

Claims Advocate

Detroit, MI

Review and recommend solutions to coverage and loss management issues where appropriate. * Assist clients in preparing special claims servicing instructions ensuring to meet the needs of the client ...

Liberty Mutual

Senior Claims Specialist

Detroit, MI

$129K/yr

May assist in the absence of the Claims Team Manager. Qualifications * 4+ years experience with large loss handling * Experience with the Symbility (formerly Cotality) estimating platform preferred.

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Claims Assistant information

See Michigan salary details

$12

$18

$24

How much do claims assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for claims assistant in Michigan is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Michigan?

The most popular types of Claims jobs in Michigan are:

What are popular job titles related to Claims Assistant jobs in Michigan?

For Claims Assistant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Michigan look for?

The top searched job categories for Claims Assistant jobs in Michigan are:

What cities in Michigan are hiring for Claims Assistant jobs?

Cities in Michigan with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $38,161 per year, or $18.3 per hour.

Property Adjuster Insurance Claims

Elevate Claims Solutions

Saginaw, MI • On-site

Contractor

Re-posted 3 days ago

Job description


Elevate Claims Solutions is founded on the belief that human experience and claim quality are the essence of profitable growth and retention for our adjuster partners, our clients, and ourselves. Are you ready, willing, and able to Elevate?
Elevate Claims Solutions is seeking an Independent Adjuster adjusters with commercial and residential property claims in Duluth, MN and surrounding area.
How will we Elevate you?
  • We want to know and understandyour unique skillset and goals.We are committed toreceiving your feedback on how we can best support your progression andadvancement towards those goals.
  • Expand your career opportunitiesin a role where you can see that you are making a difference in people'slives.
  • Meaningful work in a culture of continuousimprovement.
  • A diverse market of carriers
  • Clear communication of service and qualityexpectations; internal and external.
  • Guidelines that provide upfront understanding of eachcarrier's requirements.
  • Continuous feedback, including real-time QualityAssurance and formalized quarterly coaching sessions to identify areas ofstrength and opportunity.Training and developmentopportunities tailored to individual growth objectives.
  • A tenured foundation of industry experts with a wideknowledge base for you to consult.

How will you Elevate?
  • Prioritize policyholders duringtheir time loss through demonstrated empathy andunderstanding.
  • Valuing our partnerships with our carrier clients;recognizing and maximizing the ways in which our Elevated Claims Handlingcan support them and their policyholders.
  • Outstanding work ethic.This is not a 9-5position, and you will be called upon to maintain a flexible schedule tohelp meet the needs of insureds and carriers.
  • Clear, consistent, and timelycommunication.We, and our carriers, want and need strong linesof communication.
  • You must be open to receiving and providing feedback.
  • The ability to manage workload while exercising goodjudgment effectively and independently.
  • Strong written and verbal communication skills.
  • Strong technological skills with the ability to workwithin various claims management systems.
  • Minimum of three years of residential and commercialproperty adjusting experience.
  • Carrier experience is desired.
  • Liability experience is a plus.
  • Current, active Xactimate license and experiencewriting both residential and commercial damage estimates in Xactimate.
  • Ability to pass a background screen.
  • Current, active license where required.
  • Equipment and ability to access roofs.

If you are ready to Elevate claims with a firm that truly values and supports you, let us know - we may be a fit.

Apply