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Claims Analyst Jobs in Quebec (NOW HIRING)

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Claims Analyst information

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$10

$21

$33

How much do claims analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for claims analyst in Quebec is $21.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.04 per hour, depending on experience, location, and employer.

What are some common challenges a claims analyst faces when handling complex claims, and how are these typically addressed?

Claims Analysts often encounter complex cases that involve ambiguous documentation, multiple parties, or unusual policy details. Navigating these situations requires strong investigative skills, attention to detail, and effective communication with policyholders, healthcare providers, or other stakeholders. To address these challenges, Claims Analysts typically collaborate closely with senior team members, legal counsel, or specialized departments and use claims management software to track progress. Ongoing training and knowledge sharing within the team also play a key role in resolving complex claims efficiently.

What are the key skills and qualifications needed to thrive as a claims analyst, and why are they important?

To thrive as a Claims Analyst, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies, often supported by a relevant degree in finance, business, or a related field. Familiarity with claims management software, data analysis tools, and knowledge of regulatory compliance are typically required. Excellent communication, problem-solving skills, and the ability to manage time effectively help you stand out in this role. These skills ensure accurate claim evaluations, efficient processing, and high-quality service to both clients and the organization.

What is the difference between Claims Analyst vs Claims Processor?

AspectClaims AnalystClaims Processor
Required credentialsHigh school diploma or equivalent; sometimes certifications in insurance or claims processingHigh school diploma or equivalent; often basic insurance or claims processing training
Work environmentOffice setting, analyzing complex claims, collaborating with adjusters and underwritersOffice setting, reviewing and entering claim data, processing claims efficiently
Employer and industry usageInsurance companies, third-party administrators, healthcare providersInsurance companies, healthcare providers, government agencies

Claims Analysts focus on evaluating complex claims, analyzing data, and making decisions, while Claims Processors handle the day-to-day entry and processing of claims. Both roles are essential in the insurance industry, but Claims Analysts typically require more analytical skills and sometimes additional certifications.

Is being a claims analyst hard?

Claims analysts analyze insurance claims to determine coverage and payout amounts, which requires attention to detail, strong analytical skills, and knowledge of insurance policies. The job can involve repetitive tasks and working under deadlines, but it generally depends on the complexity of claims and the individual's experience. Proficiency with claims processing software and certifications can also influence job difficulty.

What does a claims analyst do?

A claims analyst reviews insurance claims to determine their validity and ensure they comply with policy terms. They analyze documentation, investigate discrepancies, and process claims efficiently, often using specialized software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What is the average salary for a claims analyst in the US?

The average salary for a claims analyst in the US is approximately $50,000 to $65,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced analysts with certifications can earn higher salaries. Skills in data analysis and familiarity with claims processing software are often valued in this role.

What are the most commonly searched types of Claims Analyst jobs in Quebec?

The most popular types of Claims Analyst jobs in Quebec are:

What are popular job titles related to Claims Analyst jobs in Quebec?

For Claims Analyst jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Claims Analyst jobs in Quebec look for?

The top searched job categories for Claims Analyst jobs in Quebec are:

What are popular job titles related to Claims Analyst jobs in QC?

For Claims Analyst jobs in QC, the most frequently searched job titles are:

Infographic showing various Claims Analyst job openings in Quebec as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, and 4% Contract. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution, with an average salary of $44,699 per year, or $21.5 per hour.

Full-time

Re-posted 14 days ago


Key responsibilities

  • Investigate, evaluate, and settle personal and commercial lines claims.

  • Review policy conditions, provisions, exclusions, and endorsements related to claims.

  • Appoint claims vendors, process payments or denials, and manage claim files to resolution.


Job description

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers. 

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! 

At CCG, we are committed to delivering an exceptional Associate experience. We offer: 
Work-life harmony with access to an award-winning holistic wellness program, 
Continuous learning through our robust corporate curriculum and education reimbursement program, 
Incredible rewards, travel incentives, and product and service discounts, 
Pay-for-performance and best-in-class recognition programs, and 
Competitive benefits that include a defined contribution plan, personal spending account, and so much more. 

 
Join our growing team where everyone belongs! 

Position Details

Reporting to the Claims Supervisor, the Claims Adjuster investigates, evaluates and settles both Personal lines and Commercial lines claims.

Key accountabilities and responsibilities:
    Attend to inquiries by telephone, fax, letter and email pertaining to all facets of personal lines and commercial lines claims.
    Proactively investigate and evaluate potential claims under a variety of policies to determine coverage, damages, liability and settlement through methods of direct handling and claims examining. 
    Review and analyze policy conditions, provisions, exclusions and endorsements pertinent to a variety of losses. 
    Appoint claims vendors (appraisers, adjusters, contractors, experts, lawyers) as directed and in accordance with company guidelines.
    Process payments (or denials) in accordance with established authority levels, policy conditions and guidelines of the Company.
    Refer all files above established level of authority to direct supervisor with recommendations for reserves, payments and resolution with follow up through to file closure.
    Direct and provide feedback to external claims vendors for effective investigation, control and facilitation of claims. 
    Identify, direct and manage efforts to maximize subrogation and recovery from other parties. 
    Maintain timely and accurate claim reserves on files.
    Maintain/record timely loss and expense reserves and payments in the Claims System on a timely basis and participate in the recording and reporting of claims accruals
    Document claim files with appropriate particulars of claim and claim handling.
    Advise the Underwriting department of any information gathered which may affect risk assessment. 
    Meet or exceed established objectives for service and performance.
    Additional duties and special projects as assigned by Supervisor/Manager.
    Some travel may be involved.

Who You Are 

  • An intermediate level of English is required in addition to French, as this position involves communicating, both verbally and in writing, with our clients, partners, and other teams at Echelon Insurance Canada across the country on a daily or weekly basis.
  • College certificate
  •  Personal lines and commercial lines permit from AMF required
  • Minimum of 2 years of experience in claims adjusting
  • Able to work independently and as part of a team
  • Able to manage changing priorities
  • Excellent negotiation, analytical and investigative skills
  • Strong written and verbal communication skills
  • Strong time management, problem solving and organizational skills
  • Be very comfortable in a computerized environment

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer, and we invite women, members of visible and ethnic minorities, Aboriginal people and people with disabilities to apply. If you require an accommodation, please notify us and we will work with you to meet your needs.