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Claim Manager Jobs in Delaware (NOW HIRING)

Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system and financial controls. Works within a ...

The Account Manager remains knowledgeable of advances in the insurance business as well as stays ... Facilitates the prompt response from carriers and their staff in order to expedite claim ...

The Account Manager manages the overall client relationship by providing strategic advice on ... Facilitates the prompt response from carriers and their staff in order to expedite claim ...

The Account Manager remains knowledgeable of advances in the insurance business as well as stays ... Facilitates the prompt response from carriers and their staff in order to expedite claim ...

Partner with managers to promote safe work practices and timely claim administration. Employee Engagement * Support employee recognition, engagement initiatives, events, and internal communications.

Surveillance Investigator

Wilmington, DE · On-site

$20.75 - $25.75/hr

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Surveillance Investigator

Wilmington, DE · On-site

$20.75 - $25.75/hr

As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Showing results 41-60

Claim Manager information

See Delaware salary details

$35K

$87.9K

$139.1K

How much do claim manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for claim manager in Delaware is $87,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $105,100.00 per year, depending on experience, location, and employer.

What is a claim manager?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are some common challenges claim managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.

What are the key skills and qualifications needed to thrive as a claim manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

How much do claim managers make in the US?

Claim managers in the US typically earn a median annual salary of around $75,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Salaries vary based on location, industry, and level of experience, and the role often requires strong negotiation and claims processing skills.

What are the most commonly searched types of Claim jobs in Delaware?

The most popular types of Claim jobs in Delaware are:

What cities in Delaware are hiring for Claim Manager jobs?

Cities in Delaware with the most Claim Manager job openings:

Infographic showing various Claim Manager job openings in Delaware as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $87,937 per year, or $42.3 per hour.

PFS/SBO Manager

Delaware City, DE • On-site

Full-time

Re-posted 15 days ago


Job description

We are seeking an experienced Patient Financial Services (PFS) Shared Business Office (SBO) Manager to lead hospital revenue cycle operations for a growing healthcare organization. This leadership position is responsible for overseeing all aspects of patient financial services, ensuring efficient billing operations, maximizing reimbursement, improving cash collections, and driving operational excellence throughout the revenue cycle.

The ideal candidate is a hands-on leader with extensive hospital billing and revenue cycle experience who is passionate about improving financial performance while delivering an exceptional patient financial experience.

What You'll Do

As the PFS SBO Manager, you will oversee the daily operations of the Patient Financial Services department, ensuring efficient management of billing, accounts receivable, collections, denial management, payment posting, and patient account resolution.

You will partner closely with Finance, Patient Access, Health Information Management (HIM), Coding, Clinical Operations, Compliance, and Executive Leadership to optimize revenue cycle performance and achieve key financial objectives.

Key responsibilities include:

Lead all Patient Financial Services and Shared Business Office operations

Manage billing, collections, insurance follow-up, payment posting, and patient account resolution teams

Monitor and improve revenue cycle KPIs including AR Days, Cash Collections, Denial Rates, Clean Claim Rates, and Bad Debt

Develop and implement strategies to reduce denials and improve reimbursement

Analyze revenue cycle performance and identify opportunities for operational improvements

Ensure compliance with Medicare, Medicaid, Commercial Insurance, HIPAA, and CMS regulations

Manage department budgets, staffing, productivity, and performance metrics

Lead, mentor, and develop high-performing revenue cycle teams

Collaborate with Registration, Coding, HIM, Finance, and Clinical departments to improve financial outcomes

Prepare executive reports, dashboards, and operational analyses

Drive process improvement initiatives focused on automation, efficiency, and patient satisfaction

Manage vendor relationships, outsourced collections, and revenue cycle technology solutions

Qualifications Required

Bachelor's degree in Healthcare Administration, Business Administration, Finance, Accounting, or a related field

Minimum 5 years of progressive experience in Hospital Patient Financial Services or Revenue Cycle Management

Minimum 3 years of leadership or management experience

Strong knowledge of hospital billing, insurance claims processing, accounts receivable, collections, denial management, and reimbursement

Experience working with Medicare, Medicaid, Commercial Insurance, and Managed Care payers

Strong analytical, organizational, and leadership skills

Excellent communication and interpersonal skills

Preferred

Master's degree (MBA, MHA, MHSA)

HFMA or CRCR certification

Experience with Epic, Cerner, Meditech, or other hospital information systems

Lean Six Sigma or process improvement experience

Preferred Skills

Hospital Revenue Cycle Management

Patient Financial Services

Shared Business Office Operations

Accounts Receivable Management

Denial Management

Insurance Follow-Up

Revenue Integrity

Cash Collections

Financial Reporting

Performance Analytics

Leadership & Staff Development

Healthcare Compliance

Medicare & Medicaid Billing

Revenue Cycle KPIs

Process Improvement

Why Join Us?

Competitive salary and comprehensive benefits

Opportunity to lead a critical healthcare revenue cycle function

Collaborative leadership environment

Career advancement opportunities

Meaningful impact on patient financial services and organizational performance