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Claim Director Jobs in Delaware (NOW HIRING)

A/R Billing

Newark, DE · On-site

$19 - $25.50/hr

Follow through on claim denials and rejections on timely basis * Other duties as requested or assigned by direct report Qualifications: * High School Diploma or GED is required * Ability to thrive in ...

A/R Billing

Newark, DE · On-site

$19 - $25.50/hr

Follow through on claim denials and rejections on timely basis * Other duties as requested or assigned by direct report Qualifications: * High School Diploma or GED is required * Ability to thrive in ...

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Claim Director information

See Delaware salary details

$83.6K

$127K

$178.2K

How much do claim director jobs pay per year?

As of Sep 9, 2026, the average yearly pay for claim director in Delaware is $126,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,600.00 and $141,100.00 per year, depending on experience, location, and employer.

What is a claim director?

Claim Directors are senior professionals responsible for overseeing the claims department within an insurance company or organization. They manage complex or high-value claims, establish claims policies and procedures, and ensure that claims are handled efficiently and in compliance with regulations. Claim Directors also supervise claims managers and adjusters, resolve escalated disputes, and play a key role in strategic decision-making related to claims operations. Their leadership ensures the integrity and financial stability of the claims process.

What are some common challenges claim directors face in managing large or complex claims, and how are these typically addressed?

Claim Directors often encounter challenges such as coordinating multiple stakeholders, navigating complex policy language, and managing high-value or sensitive claims. Successfully addressing these issues requires strong negotiation skills, a thorough understanding of insurance regulations, and the ability to lead cross-functional teams. Regular training, leveraging technology for case management, and maintaining clear communication channels with clients and internal teams are key strategies used to overcome these challenges.

What are the key skills and qualifications needed to thrive as a claim director, and why are they important?

To thrive as a Claim Director, you need deep knowledge of insurance claims management, regulatory compliance, and strong analytical skills, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, industry software, and certifications such as CPCU (Chartered Property Casualty Underwriter) are commonly required. Exceptional leadership, negotiation, and interpersonal skills help in managing teams and resolving complex claims efficiently. These competencies are crucial for minimizing losses, ensuring regulatory compliance, and maintaining positive client relationships.

What is the difference between Claim Director vs Claims Manager?

AspectClaim DirectorClaims Manager
Required CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM)Bachelor's degree, industry certifications often preferred
Work EnvironmentOversees multiple teams, strategic planning, high-level decision makingManages daily claims operations, supervises claims staff
Employer & Industry UsageInsurance companies, large corporationsInsurance companies, adjusting firms
Search & Comparison IntentUnderstanding leadership roles in claimsManaging claims processes and team supervision

The Claim Director typically holds a higher strategic leadership role, overseeing multiple claims teams and focusing on policy development and overall claims performance. The Claims Manager handles daily operations, supervising claims staff and ensuring efficient claims processing. Both roles require relevant industry certifications and experience, but Claim Directors focus more on strategic oversight, while Claims Managers concentrate on operational management.

What are the most commonly searched types of Claim jobs in Delaware?

The most popular types of Claim jobs in Delaware are:

What cities in Delaware are hiring for Claim Director jobs?

Cities in Delaware with the most Claim Director job openings:

Infographic showing various Claim Director job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $126,988 per year, or $61.1 per hour.

Associate Director, Portfolio Contract Strategy - Respiratory and Immunology

Wilmington, DE • On-site

$150 - $200/hr

Other

Posted 23 days ago


Job description

At AstraZeneca, we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and partnering with colleagues and customers to make the seemingly impossible a reality. We're focused on the potential of science to address the unmet needs of patients around the world.

This specific AD role will focus on the R&I Biologic Brands (Fasenra, Saphnelo, & Tozorakimab)

Assist in creating and defining contract strategies that include financial analytics and platforms for Brands within the AZ product portfolio for key Market Access customers and business segments and maintain consistency with that strategy as it is implemented. Drive business analytics to support contract strategy activities and partner with Customer Facing account roles, including National & Regional, Provider Networks and Channel account teams.

This role assists in bringing forward marketplace perspective and pragmatic solutions / analyses to optimize AstraZeneca's net price, access objectives and continued leadership in innovative contracting. This individual will assist in the development of contract and channel strategies that align with Brand Team / Therapeutic Area business strategies for launch and in-line products. The Associate Director of Contract Strategy may partner with customer facing account teams in direct customer engagement around identified key initiatives, build/align, and execute negotiation strategies with customer facing teams. This role will also collaborate with a wide variety of internal stakeholders such as Access Strategy, Brand Leadership, Value Strategy and Evidence, Brand and Market Access Finance, Contract Operations, and Legal.

A key deliverable of this role is ensuring all contract strategies and offerings have financial justification based on ROI and sound business judgment and assist in assessing the performance of existing contract strategies & offerings. They are responsible for ensuring the timely and regular re-evaluation of current strategy and deliver segment strategies for their Therapeutic Areas.

Typical Accountabilities
  • - Assist in the development of contract strategies and bring them through the approval/governance process
  • - Directly partners with customer facing teams around prioritized key initiatives
  • - Co-development and execution of negotiation strategies
  • - Coordinate with team of analysts/specialists in operational activities such as rebates, chargebacks, government reporting, contract writing and process approvals.
  • - Monitors environment for shifts in trends or behaviors, interpret likely impact and suggest appropriate actions around life cycle contracting and pricing considerations.
  • - Develops deep understanding of competitive market conditions that affect pricing for individual brands, therapeutic areas and overall industry.
  • - Serves as a resource for Licensing and Business Development in assessing pricing on potential opportunities
Essential:
  • - Bachelor’s degree; preferably in a relevant field (Finance, Economics, Marketing or Science)
  • - 3+ years’ experience in the pharmaceutical or healthcare industry
  • - Strong proficiency and experience in Market Access and Healthcare delivery systems
  • - Analytical skills including problem solving, forecasting, contract development and financial /claim data modeling
  • - Demonstrated large payer negotiation & relationship building skills
  • - Solution/Innovation mindset
Desirable:
  • - MBA/JD
  • - Understanding of healthcare /market access marketing and sales practices
  • - Detailed understanding of pharmaceutical manufacturing business models with specific knowledge of brand team operation, brand finance and brand planning
  • - Finance, market access, and/or analytics background
  • - Contract development and negotiation experience
  • - Clinical Acumen/Health Economics
Date Posted

14-Aug-2026

Closing Date

20-Aug-2026

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

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