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Claim Assistant Jobs in Delaware (NOW HIRING)

Allied Universal

Surveillance Investigator

Wilmington, DE · On-site

$20.75 - $25.75/hr

... assist with the administration of an insurance claim. * No two days are the same! * Auto and travel allowances! * Must possess a valid driver's license with at least one year of driving experience ...

Allied Universal

Surveillance Investigator

Wilmington, DE

$20.75 - $25.75/hr

... assist with the administration of an insurance claim. * No two days are the same! * Auto and travel allowances! * Must possess a valid driver's license with at least one year of driving experience ...

Allied Universal

Surveillance Investigator

Wilmington, DE · On-site

$20.75 - $25.75/hr

... assist with the administration of an insurance claim. * No two days are the same! * Auto and travel allowances! * Must possess a valid driver's license with at least one year of driving experience ...

Allied Universal

Surveillance Investigator

Wilmington, DE · On-site

$20.75 - $25.75/hr

... assist with the administration of an insurance claim. No two days are the same! * Auto and travel allowances! * Must possess a valid driver's license with at least one year of driving experience ...

Troutman Pepper

Paralegal

Wilmington, DE

... claim objections, and retention applications. * Assist attorneys with preparation for hearings, 341 meetings, depositions, and trials, including assembling materials, witness lists, and supporting ...

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Claim Assistant information

See Delaware salary details

$13

$21

$28

How much do claim assistant jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for claim assistant in Delaware is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Delaware? The most popular types of Claim jobs in Delaware are:
Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,821 per year, or $21.1 per hour.
Claim Specialist - Property Field Inspection

Claim Specialist - Property Field Inspection

State Farm

Rehoboth Beach, DE • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,532 frontline employees who took The Breakroom Quiz

221st of 299 rated insurance

Job description

Overview
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success.
We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience.
As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
Grow Your Skills, Grow Your Potential
Responsibilities
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.
We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders. Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.
Key Responsibilities:
  • Conduct on-site inspections and assessments of property damages for both residential and commercial claims
  • Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
  • May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
  • Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
  • Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
  • Investigate and adjust both personal and commercial property claims with exposures up to $500,000
  • Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
  • Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines

Where you'll work: This position is located in Delaware Beach Area and Rehoboth Beach, DE. Competitive candidates should reside within one of the listed zip codes and will service this same territory:
19941 19947 19951 19958 19960 19966 19968 19971
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.
Qualifications
Competitive candidates must demonstrate:
  • Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
  • Strong knowledge of property insurance policies, coverage and claim handling practices
  • Knowledge of both residential and commercial building construction
  • Familiarity with local regulations and compliance requirements in your assigned territory
  • Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
  • Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus
  • Proven ability to assess damages, estimate repair costs, and negotiate settlements
  • Detail-oriented with strong organizational and analytical skills
  • Proficient in using claims management software and other relevant tools
  • Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
  • May be required to complete Rope and Harness Safety Training.
  • A valid driver's license is required

Preferred:
  • Bachelor's Degree in a related field or equivalent work experience
  • Experience in handling complex or high-value claims
  • Construction background
  • Water mitigation inspection experience
  • Xactimate, XactContents

Additional Details:
  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing

Our Benefits
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
  • Potential starting salary range: $59,059.65 - $90,000.00 annually
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

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