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Claim Assistant Jobs in Delaware (NOW HIRING)

Admin

Wilmington, DE Β· On-site

$50K/yr

Communicate with insurance companies and assist with claim documentation * Assist estimators and management with administrative tasks * Monitor repair orders for missing information or documentation

Admin

Wilmington, DE Β· On-site

$50K/yr

Communicate with insurance companies and assist with claim documentation * Assist estimators and management with administrative tasks * Monitor repair orders for missing information or documentation

Showing results 41-60

Claim Assistant information

See Delaware salary details

$13

$21

$28

How much do claim assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for claim assistant in Delaware is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholdersβ€”such as policyholders, adjusters, and healthcare providersβ€”can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, especially during peak periods or complex cases.

What are the most commonly searched types of Claim jobs in Delaware?

The most popular types of Claim jobs in Delaware are:

Infographic showing various Claim Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,821 per year, or $21.1 per hour.

Admin

Wilmington, DE β€’ On-site

Preston Automotive Group
Motor Vehicle ManufacturingΒ β€’Β 501 - 1,000 employees

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Job Type
Full-time
Description
Collision Repair Center Office Administrator
Location: Preston Autobody of Wilmington
Employment Type: Full-Time
Schedule: Monday-Friday
About the Position
We are looking for a professional, organized, and customer-focused Office Administrator to join our busy collision repair center. This position plays an important role in keeping the office running efficiently while providing excellent experience for our customers.
The ideal candidate is dependable, detail-oriented, comfortable working in a fast-paced environment, and able to communicate effectively with customers, insurance companies, technicians, and management.
Responsibilities
  • Greet customers and provide a professional, friendly experience
  • Answer phones, emails, and customer inquiries
  • Schedule vehicle drop-offs, pickups, and appointments
  • Assist with customer check-in and check-out
  • Maintain accurate customer and repair-order information
  • Process paperwork, invoices, payments, and documentation
  • Communicate with insurance companies and assist with claim documentation
  • Assist estimators and management with administrative tasks
  • Monitor repair orders for missing information or documentation
  • Coordinate rental vehicle information and transportation needs
  • Make customer follow-up calls and provide repair status updates
  • Maintain organized office files and records
  • Assist with accounts receivable and other office duties as needed
  • Maintain a clean, organized, and professional front office
  • Follow company processes and procedures to ensure a consistent customer experience

What We Offer
  • Competitive pay based on experience
  • Full-time position with consistent hours
  • Medical, dental, and vision benefits
  • Paid time off
  • 401(k) opportunities
  • Career growth opportunities
  • Professional and team-oriented work environment
  • Opportunity to work with an established collision repair organization

Join Our Team
If you are organized, dependable, and enjoy working with people, we want to hear from you!
Apply today and become an important part of our collision repair team.
Requirements
Qualifications
  • Previous automotive, collision repair, dealership, or office administration experience preferred
  • Excellent customer service and communication skills
  • Strong organizational and time-management abilities
  • Comfortable using computers and Microsoft Office
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail
  • Professional appearance and attitude
  • Ability to work effectively as part of a team
  • Experience with collision repair management systems is a plus CCC ONE

Salary Description
Up to $50,000/ Year