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Claim Associate Jobs in Iowa (NOW HIRING)

Progressive

Claims Adjuster Trainee

Clive, IA · Hybrid

$54K - $57K/yr

Two years work experience and an associate degree Schedule : Monday - Friday, 8:30 am - 5:30 pm during training; 8:00 am - 5:00 pm during onboarding; 9:00 am - 6:00 pm after onboarding. Location:

Progressive

Claims Adjuster Trainee

Hiawatha, IA · Hybrid

$54K - $57K/yr

Two years work experience and an associate degree Schedule : Monday - Friday, 8:30 am - 5:30 pm during training; 8:00 am - 5:00 pm during onboarding; 9:00 am - 6:00 pm after onboarding. Location:

Progressive

Claims Adjuster Trainee

Davenport, IA · Hybrid

$54K - $57K/yr

Two years work experience and an associate degree Schedule : Monday - Friday, 8:30 am - 5:30 pm during training; 8:00 am - 5:00 pm during onboarding; 9:00 am - 6:00 pm after onboarding. Location:

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All JobsClaim Associate JobsClaim Associate Jobs in Iowa

Claim Associate information

See Iowa salary details

$13

$19

$26

How much do claim associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for claim associate in Iowa is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.44 per hour, depending on experience, location, and employer.

What is a claim associate?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a claim associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Is claims processing a stressful job?

Claims processing is a core responsibility of Claim Associates, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job often requires strong attention to detail, communication skills, and the ability to handle sensitive information under pressure.

How much do claim associates make in the US?

Claim associates in the US typically earn an average salary of around $45,000 to $55,000 per year. Salaries can vary based on experience, location, and the employer, with some earning higher with specialized skills or certifications in claims processing and insurance procedures.

What are the key skills and qualifications needed to thrive as a claim associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Iowa? The most popular types of Claim jobs in Iowa are:
What cities in Iowa are hiring for Claim Associate jobs? Cities in Iowa with the most Claim Associate job openings:
Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,124 per year, or $19.8 per hour.

Account Associate - State Farm Agent Team Member

State Farm

Fort Madison, IA • On-site

$60K - $90K/yr

Full-time

Medical, Retirement, PTO

Re-posted yesterday

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,552 frontline employees who took The Breakroom Quiz

234th of 304 rated insurance

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Profit sharing
  • 401(k) matching

ABOUT OUR AGENCY:I opened my agency in 2021 and currently have 5 team members. We value a balanced, rewarding work environment where hard work is recognized and celebrated. Team members enjoy travel opportunities when benchmarks are met, plus everyone gets their birthday off with pay.
Our agency is deeply involved in the community, and we take pride in supporting and showing up for local events. We believe in creating a workplace where team members can thrive professionally without sacrificing their personal lives.
We offer a 401k with employer match, health benefits, work life balance and we also pay for licensing costs up front - reinforcing our commitment to supporting both your career and well-being. If you're looking for a team that values growth, community, and balance, this could be the right fit for you.
ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Jess Sutcliffe - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation: $60,000.00 - $90,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Jess Sutcliffe - State Farm Agent
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Fort Madison, IA and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

Company Website:

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