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Claim Assistant Jobs in Iowa (NOW HIRING)

Principal Financial Group

Claim Analyst 2

Des Moines, IA · On-site +1

$20.34 - $36.35/hr

What You'll Do As a Claim Analyst 2, your day will be anything but routine. In this fast-paced ... to assist with our clients' life insurance claims. Here are a few examples of the kinds of things ...

Principal Financial Group

Claim Analyst 2

Des Moines, IA · On-site +1

$27.12 - $36.35/hr

What You'll Do As a Claim Analyst 2, your day will be anything but routine. In this fast-paced ... to assist with our clients' life insurance claims. Here are a few examples of the kinds of things ...

Medical Associates

Certified Medical Coder

Dubuque, IA · On-site

$21.25 - $29/hr

Work system claims scrubber errors, independently making decisions to correct identified errors before submission of claim. * Assist nursing, ancillary, and business office staff by answering ...

Medical Associates

Certified Medical Coder

Dubuque, IA

$21.25 - $29/hr

Work system claims scrubber errors, independently making decisions to correct identified errors before submission of claim. * Assist nursing, ancillary, and business office staff by answering ...

Medical Associates

Certified Medical Coder

Dubuque, IA

$21.25 - $29/hr

Work system claims scrubber errors, independently making decisions to correct identified errors before submission of claim. * Assist nursing, ancillary, and business office staff by answering ...

IMT Insurance

Casualty Claim Manager

West Des Moines, IA · On-site

$83K - $145K/yr

... assistant program and additional voluntary benefits. The salary range for this position is $83,000.00 - $145,000. Starting salary and level of position will depend on level of experience This ...

IMT Insurance

Casualty Claim Manager

West Des Moines, IA · On-site

$83K - $145K/yr

... assistant program and additional voluntary benefits. The salary range for this position is $83,000.00 - $145,000. Starting salary and level of position will depend on level of experience This ...

IMT Insurance

Field Auto Claim Appraiser

Ottumwa, IA · On-site

$55K - $87K/yr

FIELD AUTO CLAIM APPRAISER IMT Insurance is seeking an Auto Claim Appraiser to analyze and ... Mentor and assist other team members. DESIRED QUALIFICATIONS * Ability to read, problem solve and ...

IMT Insurance

Field Auto Claim Appraiser

Ottumwa, IA · On-site

$55K - $87K/yr

FIELD AUTO CLAIM APPRAISER IMT Insurance is seeking an Auto Claim Appraiser to analyze and ... Mentor and assist other team members. DESIRED QUALIFICATIONS * Ability to read, problem solve and ...

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All JobsClaim JobsClaim Assistant JobsClaim Assistant Jobs in Iowa

Claim Assistant information

See Iowa salary details

$13

$19

$26

How much do claim assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for claim assistant in Iowa is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Iowa? The most popular types of Claim jobs in Iowa are:
Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,124 per year, or $19.8 per hour.
Claim Analyst 2

Claim Analyst 2

Principal Financial Group

Des Moines, IA • On-site, Remote

$20.34 - $36.35/hr

Full-time

PTO

Posted 7 days ago

Job description

What You'll Do
As a Claim Analyst 2, your day will be anything but routine. In this fast-paced environment, every single day offers new challenges and the ability to use your excellent analytical, multitasking, attention to detail, prioritization, and interpersonal skills to assist with our clients' life insurance claims.
Here are a few examples of the kinds of things you'll do:
  • Acquire, analyze, and investigate death certificates, beneficiary designations, and financial and contractual information to make effective and timely claim decisions.
  • Communicate optimally and compassionately with agents and beneficiaries via phone, email, text, and letters.
  • Provide clients with updates regarding policy provisions, claim decisions, status, and all other aspects of the claim process to ensure they fully understand the company's position.
  • Supervise and follow up on outstanding items to ensure compliance with regulations, service timing, and quality guidelines.

What else do you need to know? This position offers you a challenging yet exciting career where you can make an impact in the lives of many of our clients. Although you may need to make some impactful decisions, we equip you with the training, tools and resources to allow you to be successful!
Who You Are
  • 4+ years of claims or customer service experience or equivalent proven through one or a combination of the following: work experience, training, military experience, education.
  • Life/Disability Insurance claim processing experience preferred.
  • Demonstrates excellent verbal and written communication skills.
  • Excellent typing skills.
  • Ability to adapt to frequent change, make independent decisions and take ownership to resolve issues.
  • Ability to maintain a high degree of accuracy and pay strict attention to detail.
  • Good math skills.
  • Strong proficiency with business unit products, processes and systems.
  • Proficient with desktop applications such as MS Office and Internet browsers.
  • Ability to optimally navigate within numerous software and web applications.
  • Ability to balance multiple tasks in a fast-paced environment with attention to detail.
  • Able to maintain confidentiality.

Salary Range Information
Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary Range
$20.34 - $36.35 / hour
Salary Details
The following locations are examples of market-specific salary ranges across different geographies.
  • Wichita, KS: $20.34 - $27.26 / hour
  • Des Moines, IA: $21.47 - $28.77 / hour
  • Charlotte, NC: $22.60 - $30.29 / hour
  • Chicago/Minneapolis: $24.86 - $33.32 / hour
  • Los Angeles/New York City: $27.12 - $36.35 / hour

Time Off Program
Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness.
Pension Eligible
Yes
Additional Information
Work Environment
This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements.
Work Authorization/Sponsorship
At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers and Green Card for Employment-Based Immigrants
Investment Code of Ethics
For Principal Global Investors positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
At Principal, we value connecting on both a personal and professional level. Together, we're imagining a more purpose-led future for financial services - and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window
We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Date First Posted (TTF)
7/21/2026
Latest Post Date: Careers - US
7/21/2026
LinkedIn Remote Hashtag
#LI-Remote

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