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Claim Assistant Jobs in Iowa (NOW HIRING)

Corvel

Care Advocate Nurse

West Des Moines, IA · Remote

$61K - $98K/yr

Functions as nurse consultant to the claim team * Assesses appropriate medical follow-up and makes necessary recommendations to the claim team, working closely with team to assist in identifying ...

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Claim Assistant information

See Iowa salary details

$13

$19

$26

How much do claim assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for claim assistant in Iowa is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.44 per hour, depending on experience, location, and employer.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, especially during peak periods or complex cases.

What are the most commonly searched types of Claim jobs in Iowa?

The most popular types of Claim jobs in Iowa are:

Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,124 per year, or $19.8 per hour.

PROPERTY CLAIMS ADJUSTER - INSPECTOR

Grinnell Mutual Reinsurance

Fort Dodge, IA • On-site

$50K - $101K/yr

Other

Medical, Life, Retirement

Re-posted 29 days ago

Job description

Overview
The primary location for this position is in or near Fort Dodge, Iowa.
This position is based out of your home with a company-provided vehicle for travel to the claim sites. Grinnell Mutual employees and their family members enjoy a comprehensive health benefits package that reduces premiums for commitment to a healthy lifestyle, along with a full suite of disability and life insurance and a 401(k) program with a company match. Property Claims Adjusters receive a one-time home office reimbursement up to $1,000 to set up their remote home office and monthly internet expenses paid by the company. Grinnell Mutual offers a flexible work environment and paid holidays where the office is closed. Please note that candidates must be eligible to work in the U.S. without Grinnell Mutual sponsorship.
This position may be filled at the level equal to the individual's qualifications and experience. The Reinsurance Adjusting Program provides in-depth training to all new employees. Training programs are tailored to the individual's experience level and needs so whether you are just starting out in your claims career or are an experienced adjuster you will be prepared to go out into the field and adjust claims.
The Property Claims Adjuster-Inspector adjusts property claims as part of Reinsurance Adjuster Program for assigned mutuals. Determines coverage by consulting policy in force and endorsements, evaluates loss by completing on-site investigations, and settles claims according to Grinnell Mutual Claims procedures.
Responsibilities
  • Investigates property claims for both farm and home owners through on-site investigation and interviews with claimant, insured, and witnesses to determine the extent of damage.

  • Determines proper policy coverages, and where necessary, investigates, evaluates, negotiates and equitably settles all assigned claims cases in accordance with company policies and procedures at values commensurate with damages sustained. Sets reserves based on estimated loss for claim.

  • Organizes and manages time effectively to ensure the prompt and successful resolution of all assigned cases, maintaining high standards of professionalism to deliver exceptional service.

  • Prepares and submits initial and follow-up reports of findings and action taken on each assigned claim in conformity with established procedures. Documents file with activity, contacts, offers, and demands related to claim. May be asked to assist or prepare file for subrogation, suit, or trial.

  • Works with law enforcement to verify items stolen and confirm payment/ownership if recovery is made following claim payment, file written request for restitution in all arrests including vandalism claims.

  • Cultivates and maintains strong relationship with Agents and Mutual Managers, serving as a liaison between the customer and Grinnell Mutual.Supports the evaluation of mutuals for future business oppurtunities and conveys feedback from the Mutual to the supervisor.

  • Conducts on-site field inspections determining building values, making recommendations of risk acceptability, identifying hazards, and recommending appropriate corresponding corrective action.

  • Recommends proper building insurance to value based on inspection. Works with underwriting to determine insurability and providing documentation on the condition of the property through photographs and diagrams.

  • Authorizes and/or approves all claims payments within the delegated authority or within the maximum limits as outlined in company policies and procedures. Setting and maintaining reserves through resolution of the claim.

  • Accountable for managing the settlement process of all assigned files from start to close.

  • Performs other duties as assigned.

Qualifications
  • Bachelor's degree (B.A.) from a four-year accredited college or university and a minimum of two years property (home and farm owners) adjusting experience; or equivalent combination of education and experience.

  • AIC or CPCU designations preferred.

  • Prefer experience with Xactimate or similar computer based adjusting tool.

  • Possesses excellent interpersonal, active listening, and customer service skills to efficiently resolve claims. This includes being knowledgeable, patient, resilient under pressure, persistent, empathetic, and decisive.

  • Ability to professionally communicate claim information and respond to inquiries in both one-on-one and group settings, whether over the phone, in person, or through written correspondence.

  • Demonstrates strong written communication skills, using proper grammar and professionalism in business correspondence and reports directed to the file or the mutual.

  • Skilled in applying logical thinking and sound judgement, drawing on experience and factual information to make informed decsisions on claims. Follows established procedures to assess coverage, determine negligence, and evaluate damages

  • Ability to organize work, determine priorities, and meet deadlines while incurring frequent interruptions.

  • Demonstrates the ability to collaborate effectively with colleagues and supervisors, while interacting with customers and the general public in a tactful and courteous manner.

  • Ability to maintain a valid driver's license and travel from the office located in the employee's home to Grinnell Mutual customer offices or claim sites. Daytime travel approximately 60 to 80% of the time. Occasional overnight travel is required approximately 10% of time depending on region size and/or number of claims incurred in concentrated area.

  • Regular and predictable attendance is required to effectively meet the customers needs.

  • Must be able to maintain confidentiality of sensitive or proprietary information.

  • Demonstrated ability to adhere to all Grinnell Mutual policies.

  • Demonstrated ability to incorporate Grinnell Mutual core values in all areas work.

Compensation
The salary range for the position is $50,997.68 - $101,766.79. The salary offered will be commensurate with the selected candidate's experience, skills, and qualifications. For a list of benefits, click here.
Working conditions and physical efforts
Working conditions and physical efforts
  • To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The Property Claims Adjuster works with many types of people while representing Grinnell Mutual and its Mutuals. This can be stimulating yet fast paced especially during high claims volume periods and when working with individuals facing a personal loss.

  • The position is physically located in the employee's remote home office. The position requires an individual to drive on a frequent basis.

  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.

  • The employee must be able to climb ladder, work on rooftops, and maneuver ladder as needed. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds.

  • Specific visual abilities required by this job include distance vision, peripheral vision, depth perception, and ability to adjust focus.

  • This role often involves working in outdoor weather conditions, with occasional exposure to extreme cold and heat.

  • The incumbent occasionally works with all levels of employees in the home office including management, in-house counsel, property appraisers, special investigators, underwriters, finance, and support units.

  • The incumbent has frequent contact with external customers including mutual managers, insureds, claimants, agents, witnesses, body shops, counsel, medical professionals, and local authorities.

This job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the employee a general sense of responsibilities and expectations of his/her position. As the nature of the business demands change, so too may the job duties and responsibilities.

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