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Claim Associate Jobs in Iowa (NOW HIRING)

Ourhrconnect

Auditor, Sr Stoploss Claim

Nevada, IA · On-site +1

$74K - $97K/yr

Develop new and review old stop loss claim forms. Assist with internal auditing of claims auditors ... Associate's * Required Work Experience: 6 years of managed care or reinsurance claims experience.

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Claim Associate information

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$13

$19

$26

How much do claim associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for claim associate in Iowa is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.44 per hour, depending on experience, location, and employer.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Is being a claim adjuster worth it?

Claim associates, or claim adjusters, evaluate insurance claims to determine coverage and settlement amounts. The role offers steady employment, opportunities for advancement, and requires skills in communication, analysis, and sometimes certifications like the AIC or CPCU. Compensation varies by experience and location, and the job often involves working in an office or remotely with regular hours.

What is the work of a claims associate?

A claims associate reviews and processes insurance claims by verifying information, assessing damages, and determining coverage eligibility. They communicate with clients, adjusters, and healthcare providers, often using claims management software, to ensure accurate and timely resolution of claims.

What jobs pay 2000 a day?

Claim associates typically do not earn $2,000 a day; such high daily earnings are usually associated with specialized roles like high-level consultants, certain executive positions, or professionals in investment banking, law, or medicine. These roles often require advanced skills, certifications, or extensive experience and may involve high-pressure environments or significant responsibilities.

What job makes $10,000 a month without a degree?

A Claim Associate typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or specialized trades, but most require relevant experience, certifications, or licenses rather than just a job title. Achieving such income usually depends on performance, industry, and individual effort.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Iowa? The most popular types of Claim jobs in Iowa are:
What cities in Iowa are hiring for Claim Associate jobs? Cities in Iowa with the most Claim Associate job openings:
Claim Associate jobs near you

Short Term Disability Claim Analyst 2

Principal Financial Group

Des Moines, IA • On-site, Remote

$27.12 - $36.35/hr

Full-time

PTO

Posted 3 days ago

Job description

What You'll Do

As a Short Term Disability Claims Analyst 2, your day will be anything but routine. In this fast-paced environment, every single day offers new challenges and the ability to use your excellent analytical, multitasking, prioritization, and interpersonal skills to assist with our clients’ short-term disability claims – all during a time in which they may be facing major changes in life.

Here are a few examples of the kinds of things you’ll do:

  • Acquire, analyze, and investigate medical, financial and contractual information to make effective and timely claim decisions.
  • Connect with employers, employees and medical providers via phone, email, text, and letters.
  • Provide customers with updates regarding medical conditions, restrictions & limitations, job duties, group short term disability policy provisions, claim decisions, status, and all other aspects of the claim process to ensure they fully understand the company's position.
  • Supervise and follow up on outstanding items to ensure compliance with regulations, service timing, and quality guidelines.

What else do you need to know? This position offers you an exciting, yet rewarding career where you can make an impact in the lives of many of our clients. Although you may need to make some impactful decisions, we equip you with the training, tools and resources to allow you to be successful!


Who You Are
  • High school diploma or equivalent with 3+ years of customer facing work experience.
  • Bachelor's/Associate's degree, with 1+ years of customer facing work experience preferred.

  • Short Term Disability Claim Processing Experience – reviewing and gathering information, making phone calls, and making the actual claim decision - at least 1 year or more of successful performance of processing Short Term Disability claims preferred.

  • Legal and policy experience - being able to read, interpret policies, policy provisions and industry regulations to accurately interrupt and apply them to claims situations is preferred.

  • Basic math skills. 
  • Ability to actively listen while you collect information on the telephone and provide strong customer service, providing empathy to the customers going through tough situations.

  • Ability to accept & apply feedback.

  • Ability to maintain a high degree of accuracy, pay strict attention to detail, maintain confidentiality, and work within the grey.
  • Excellent analytical, interpersonal, problem solving, decision-making, and multi-tasking skills.
  • Computer skills and typing proficiency – Microsoft Outlook, Word, Excel experience is preferred.
  • Work independently as well as in a team environment.

Salary Range Information
Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)
$20.34 - $36.35 / hour
Salary Details

The following locations are examples of market-specific salary ranges across different geographies. 

  • Wichita, KS: $20.34 - $27.26 / hour
  • Des Moines, IA: $21.47 - $28.77 / hour
  • Charlotte, NC: $22.60 - $30.29 / hour
  • Chicago/Minneapolis: $24.86 - $33.32 / hour
  • Los Angeles/New York City: $27.12 - $36.35 / hour

Time Off Program
Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness.
Pension Eligible
Yes

Work Environment

This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Posting Window
We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Original Posting Date
6/11/2026
Most Recently Posted Date
6/11/2026
 

Principal uses artificial intelligence tools to assist in reviewing and evaluating job applications, fraud prevention, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Workforce (U.S.) Privacy Notice for more details on our practices and your data privacy rights.


LinkedIn Remote Hashtag


#LI-RemoteQualifications:
  • High school diploma or equivalent with 3+ years of customer facing work experience.
  • Bachelor's/Associate's degree, with 1+ years of customer facing work experience preferred.

  • Short Term Disability Claim Processing Experience – reviewing and gathering information, making phone calls, and making the actual claim decision - at least 1 year or more of successful performance of processing Short Term Disability claims preferred.

  • Legal and policy experience - being able to read, interpret policies, policy provisions and industry regulations to accurately interrupt and apply them to claims situations is preferred.

  • Basic math skills. 
  • Ability to actively listen while you collect information on the telephone and provide strong customer service, providing empathy to the customers going through tough situations.

  • Ability to accept & apply feedback.

  • Ability to maintain a high degree of accuracy, pay strict attention to detail, maintain confidentiality, and work within the grey.
  • Excellent analytical, interpersonal, problem solving, decision-making, and multi-tasking skills.
  • Computer skills and typing proficiency – Microsoft Outlook, Word, Excel experience is preferred.
  • Work independently as well as in a team environment.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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