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Claim Associate Jobs in Iowa (NOW HIRING)

Principal Financial Group

Claim Analyst 3

Des Moines, IA · On-site +1

$30.58 - $40.96/hr

Bachelor's degree or associate degree with legal and or medical terminology, or prior Life and Disability claim experience preferred. * Ability to maintain a high degree of accuracy and pay strict ...

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Claim Associate information

See Iowa salary details

$13

$19

$26

How much do claim associate jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for claim associate in Iowa is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.44 per hour, depending on experience, location, and employer.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What is meant by claims associate?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claimants, adjusters, and use claims management software to ensure accurate and timely resolution of claims.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

Can I get a claims adjuster job with no experience?

Claim associates or claims adjusters typically require some knowledge of insurance policies and claims processing, but entry-level positions often do not require prior experience. Candidates may need to complete training or obtain relevant certifications, such as the Property and Casualty (P&C) license, to qualify for the role.

Which claim adjusters make the most money?

Senior claim adjusters, especially those with specialized expertise in complex or high-value claims such as property or commercial insurance, tend to earn the highest salaries. Adjusters with certifications like the Chartered Property Casualty Underwriter (CPCU) and extensive experience generally have higher earning potential.

What do claims associates do?

Claims associates review and process insurance claims by evaluating documentation, determining coverage, and calculating payouts. They communicate with clients, adjust claims as needed, and ensure claims are handled accurately and efficiently, often using specialized claims management software.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.
What are the most commonly searched types of Claim jobs in Iowa? The most popular types of Claim jobs in Iowa are:
What cities in Iowa are hiring for Claim Associate jobs? Cities in Iowa with the most Claim Associate job openings:
Claim Associate jobs near you
Infographic showing various Claim Associate job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,124 per year, or $19.8 per hour.
Claim Analyst 3

Claim Analyst 3

Principal Financial Group

Des Moines, IA • On-site, Remote

$30.58 - $40.96/hr

Full-time

PTO

Posted 13 days ago

Job description

What You'll Do

As a Claim Analyst 3 on our individual disability team, your day will be anything but routine. This is a small team with a collaborative environment, every single day offers new challenges and the ability to use your excellent analytical, communication and customer service skills to assist with our client’s disability claims - all during a time in which they may be facing major changes in life.

Here are few examples of the kinds of things you'll do:

  • Review, analyze, manage, and make appropriate and accurate decisions on Life and/or Disability claims in accordance to policy and state/federal law and regulations. Mentor, counsel, and provide feedback and assistance to others.
  • Analyze, investigate, and adjudicate disability claims after determining information needed and acquiring all appropriate information. Analyze medical, vocational, and financial information to make effective and timely claim decisions. This includes having an in-depth knowledge of claim procedures, product design, contract provisions, state laws and recognition of rehabilitation and Social Security potential. Maintain fully detailed claim file providing a clear and understandable audit trail required for compliance and legal purposes. Identify and refer claims to other resources (senior claims personnel, Medical, Law, etc) with appropriate action plan and questions.
  • Connect with clients regarding medical conditions, restrictions & limitations, disability policy provisions, claim decisions, and all other aspects of the claim process.
  • Optimally manage caseload as well as assist others in coordinating, setting priorities, providing feedback and supervising their caseload to ensure company and state/federal requirements are met.
  • Provide technical insight and be a resource to internal staff and others outside the claim function for claim contract issues. Counsel Team members, providing guidance in claims administration. Serve as consultant to underwriters, customer service, and producers regarding the administration of policy provisions.
  • Perform other job-related duties and special projects as the need arises.

Who You Are
  • High school diploma or equivalent plus 6+ years work experience.
  • Bachelor’s degree or associate degree with legal and or medical terminology, or prior Life and Disability claim experience preferred.
  • Ability to maintain a high degree of accuracy and pay strict attention to detail.
  • Must be able to work in a team environment.
  • Good analytical, interpersonal, problem solving and decision-making skills.
  • Ability to maintain confidentiality.
  • Good verbal and written communication skills (must be able to connect with individuals experiencing illnesses, financial losses, or deaths of loved ones as well as legal and/or medical professionals).

Salary Range Information
Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)
$22.93 - $40.96 / hour
Salary Details

The following locations are examples of market-specific salary ranges across different geographies. 

  • Wichita, KS: $22.93 - $30.72 / hour
  • Des Moines, IA: $24.21 - $32.43 / hour
  • Charlotte, NC: $25.48 - $34.13 / hour
  • Chicago/Minneapolis: $28.03 - $37.55 / hour
  • Los Angeles/New York City: $30.58 - $40.96 / hour

Time Off Program
Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness.
Pension Eligible
Yes

Work Environments

This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.)

Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Posting Window
We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Original Posting Date
7/8/2026
Most Recently Posted Date
7/8/2026
 

Principal uses artificial intelligence tools to assist in reviewing and evaluating job applications, fraud prevention, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Workforce (U.S.) Privacy Notice for more details on our practices and your data privacy rights.


LinkedIn Remote Hashtag


#LI-RemoteQualifications:
  • High school diploma or equivalent plus 6+ years work experience.
  • Bachelor’s degree or associate degree with legal and or medical terminology, or prior Life and Disability claim experience preferred.
  • Ability to maintain a high degree of accuracy and pay strict attention to detail.
  • Must be able to work in a team environment.
  • Good analytical, interpersonal, problem solving and decision-making skills.
  • Ability to maintain confidentiality.
  • Good verbal and written communication skills (must be able to connect with individuals experiencing illnesses, financial losses, or deaths of loved ones as well as legal and/or medical professionals).
Education:UNAVAILABLEEmployment Type: FULL_TIME

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