ZipRecruiter

Log In

1

Claim Director Jobs in Iowa (NOW HIRING)

State Farm

Claim Specialist - WCCS Deployed

Des Moines, IA · On-site

$63K - $82K/yr

WCCS Claim Specialists may also work Fire claims with assignments to Fire Proximity territories and ... Must maintain a valid license to lawfully operate vehicles as directed/requested by State Farm ...

CBCS

Director, Claims Solutions

Dubuque, IA · On-site +1

The role ensures that CBCS delivers highvalue, bestinclass solutions that improve claim outcomes and support organizational growth. This position partners closely with claims operations, sales ...

Socket.dev

Director, Claims Solutions

Dubuque, IA · On-site

$150 - $210/hr

The role ensures that CBCS delivers high‑value, best‑in‑class solutions that improve claim outcomes and support organizational growth. This position partners closely with claims operations ...

CBCS

Director, Claims Solutions

Dubuque, IA · On-site +1

The role ensures that CBCS delivers high-value, best-in-class solutions that improve claim outcomes and support organizational growth. This position partners closely with claims operations, sales ...

CBCS

Director, Claims Solutions

Dubuque, IA

The role ensures that CBCS delivers high‑value, best‑in‑class solutions that improve claim outcomes and support organizational growth. This position partners closely with claims operations ...

next page

Showing results 1-20

All JobsClaim JobsClaim Director JobsClaim Director Jobs in Iowa

Claim Director information

See Iowa salary details

$78.4K

$119.2K

$167.2K

How much do claim director jobs pay per year?

As of Aug 24, 2026, the average yearly pay for claim director in Iowa is $119,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,100.00 and $132,400.00 per year, depending on experience, location, and employer.

What is a claim director?

Claim Directors are senior professionals responsible for overseeing the claims department within an insurance company or organization. They manage complex or high-value claims, establish claims policies and procedures, and ensure that claims are handled efficiently and in compliance with regulations. Claim Directors also supervise claims managers and adjusters, resolve escalated disputes, and play a key role in strategic decision-making related to claims operations. Their leadership ensures the integrity and financial stability of the claims process.

What are some common challenges claim directors face in managing large or complex claims, and how are these typically addressed?

Claim Directors often encounter challenges such as coordinating multiple stakeholders, navigating complex policy language, and managing high-value or sensitive claims. Successfully addressing these issues requires strong negotiation skills, a thorough understanding of insurance regulations, and the ability to lead cross-functional teams. Regular training, leveraging technology for case management, and maintaining clear communication channels with clients and internal teams are key strategies used to overcome these challenges.

What are the key skills and qualifications needed to thrive as a claim director, and why are they important?

To thrive as a Claim Director, you need deep knowledge of insurance claims management, regulatory compliance, and strong analytical skills, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, industry software, and certifications such as CPCU (Chartered Property Casualty Underwriter) are commonly required. Exceptional leadership, negotiation, and interpersonal skills help in managing teams and resolving complex claims efficiently. These competencies are crucial for minimizing losses, ensuring regulatory compliance, and maintaining positive client relationships.

What is the difference between Claim Director vs Claims Manager?

AspectClaim DirectorClaims Manager
Required CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM)Bachelor's degree, industry certifications often preferred
Work EnvironmentOversees multiple teams, strategic planning, high-level decision makingManages daily claims operations, supervises claims staff
Employer & Industry UsageInsurance companies, large corporationsInsurance companies, adjusting firms
Search & Comparison IntentUnderstanding leadership roles in claimsManaging claims processes and team supervision

The Claim Director typically holds a higher strategic leadership role, overseeing multiple claims teams and focusing on policy development and overall claims performance. The Claims Manager handles daily operations, supervising claims staff and ensuring efficient claims processing. Both roles require relevant industry certifications and experience, but Claim Directors focus more on strategic oversight, while Claims Managers concentrate on operational management.

What are the most commonly searched types of Claim jobs in Iowa?

The most popular types of Claim jobs in Iowa are:

Claim Director jobs near you
Infographic showing various Claim Director job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $119,173 per year, or $57.3 per hour.

Branch Claim Representative

Auto-Owners Insurance

West Des Moines, IA • On-site

Other

Retirement, PTO

Posted 21 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

22nd of 311 rated insurance

Job description

Claims Trainee

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentiality and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

What Auto-Owners Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply