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Claim Assistant Jobs in Iowa (NOW HIRING)

Holmes Murphy

Claims Assistant

West Des Moines, IA · On-site

$18.50 - $23.25/hr

... Assistant to join our team! In this dynamic position, you'll be at the heart of the claims process ... You'll play a vital role in supporting adjusters by organizing and managing critical claim ...

Creative Risk Solutions

Claims Assistant

West Des Moines, IA

$18.50 - $23.25/hr

... Assistant to join our team! In this dynamic position, you'll be at the heart of the claims process ... You'll play a vital role in supporting adjusters by organizing and managing critical claim ...

Holmes Murphy

Claims Assistant

West Des Moines, IA

$18.50 - $23.25/hr

... Assistant to join our team! In this dynamic position, you'll be at the heart of the claims process ... You'll play a vital role in supporting adjusters by organizing and managing critical claim ...

Berkley

Sr. Claims Service Representative

Urbandale, IA · On-site

... claim when necessary. • Assign claims to Claims staff based on analysis of exposure, as needed. • Review data and create Excel spreadsheets to assist management with expenses, portal, and goal ...

Berkley

Sr. Claims Service Representative

Urbandale, IA · On-site

... claim when necessary. • Assign claims to Claims staff based on analysis of exposure, as needed. • Review data and create Excel spreadsheets to assist management with expenses, portal, and goal ...

Weitz

Claims Manager I

Des Moines, IA · On-site

Prepare claim summaries, chronologies, exposure analyses, and status reports * Assist in preparation of proof of loss submissions and insurance recovery packages * Support the Legal department with ...

The Weitz Company

Claims Manager I

Des Moines, IA · On-site

Prepare claim summaries, chronologies, exposure analyses, and status reports * Assist in preparation of proof of loss submissions and insurance recovery packages * Support the Legal department with ...

Contrack Watts, Inc.

Claims Manager I

Des Moines, IA · On-site

Prepare claim summaries, chronologies, exposure analyses, and status reports * Assist in preparation of proof of loss submissions and insurance recovery packages * Support the Legal department with ...

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Showing results 21-40

All JobsClaim JobsClaim Assistant JobsClaim Assistant Jobs in Iowa

Claim Assistant information

See Iowa salary details

$13

$19

$26

How much do claim assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for claim assistant in Iowa is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.44 per hour, depending on experience, location, and employer.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, especially during peak periods or complex cases.

What are the most commonly searched types of Claim jobs in Iowa?

The most popular types of Claim jobs in Iowa are:

Claim Assistant jobs near you
Infographic showing various Claim Assistant job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,124 per year, or $19.8 per hour.

Claims Assistant

Holmes Murphy

West Des Moines, IA • On-site

$18.50 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Job Description:
Step into a role where your attention to detail and commitment to service truly make an impact-Creative Risk Solutions is looking for a driven Claims Assistant to join our team! In this dynamic position, you'll be at the heart of the claims process, delivering exceptional customer service to internal teams, insureds, claimants, and partners alike. You'll play a vital role in supporting adjusters by organizing and managing critical claim documentation, from bills and legal correspondence to photos and reports, while ensuring everything is accurately maintained in the system. If you thrive in a fast-paced environment and enjoy being the backbone of a team working toward the best possible claim outcomes, this is your opportunity to grow with us.
Essential Responsibilities:
  • Receive, gather, and accurately transmit claims information to the company from insured, claimants, and internal staff promptly.
  • Maintain accurate data on the computer system throughout the claim process, including final settlements.
  • Generate daily checks for medical payments.
  • Compile and interpret reports on designated accounts as requested.
  • Handle medical workers' compensation claims and/or general liability and auto claims across multiple jurisdictions.
  • Manage multiple tasks and duties simultaneously with strong organizational skills.
  • Assist adjusters with mandatory State Reporting, payment of bills, and managing correspondence with medical providers.

Qualifications:
  • Education: High school diploma; college degree preferred.
  • Experience: 0-2 years claims experience with strong background in Workers' Compensation and/or General Liability and Auto coverage preferred.
  • Skills & Technical Competencies: Understanding of Workers' Compensation, General Liability, and Auto insurance coverage, proficiency in claims processing procedures, strong organizational skills for managing multiple tasks simultaneously. Invests in the understanding and application of claims principles and practices and insurance coverage interpretation as it relates to consulting, evaluating, and resolving claims. Actively contributes to defined workflows, including related processes, procedures, and deliverables, and utilizing resources to deliver a world class client experience and adhering to compliance requirements.

Here's a little bit about us:
Creative Risk Solutions (CRS) provides customized claims management services. They specialize in handling claims for various types of insurance, including Workers' Compensation, General Liability, Property, and Auto. CRS focuses on delivering tailored solutions to meet the unique needs of their clients, which can include businesses of different sizes and industries. By focusing on these areas, CRS aims to minimize the financial impact of claims on their clients and improve overall claims outcomes. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.
Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:
  • Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
  • Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
  • 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
  • Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
  • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
  • Inclusion & Belonging Programs - Holmes Murphy is committed to celebrating every employee's unique potential. Through inclusion and belonging initiatives, titled Uniquely United, not only do we offer employees a paid Diversity Day time-off option, but we also have a Uniquely United Committee, Employee Resource Groups, and development programs to advance our culture of belonging. We encourage employees to engage in ways that are meaningful to them to enhance their overall experience!
  • Consistent merit increase and promotion opportunities - Employees are reviewed annually for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing.
  • Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?!

At this time, we are not considering candidates who require any type of immigration sponsorship now or in the future. This includes candidates whose current work authorization is temporary or set to expire and who would require employer participation in any renewal, extension, or new authorization process to continue employment.
Holmes Murphy & Associates is an Equal Opportunity Employer.
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