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Claim Associate Jobs in Indiana (NOW HIRING)

Contacts insurance companies to clarify or resolve claim issues. Qualifications, Knowledge and Experience: * High School Diploma required, associate's degree preferred. * Minimum 2 years of ...

Medical Billing Associate

Dyer, IN · On-site

$18 - $21/hr

Contacts insurance companies to clarify or resolve claim issues. Qualifications, Knowledge an d Experience: * High School Diploma required, associate's degree preferred. * Minimum 2 years of ...

Cassiday Schade LLP is actively seeking an associate attorney for its Merrillville Office with zero ... Interact directly with clients, claim professionals, opposing counsel, colleagues and staff; and ...

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How much do claim associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for claim associate in Indiana is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Associate, and why are they important?

To thrive as a Claim Associate, you need strong analytical abilities, attention to detail, and a foundational understanding of insurance policies, typically supported by a high school diploma or equivalent. Familiarity with claims management software, document processing systems, and sometimes basic Excel skills is often required. Excellent communication, problem-solving, and customer service skills help build trust and effectively resolve client issues. These skills ensure accurate claim processing, client satisfaction, and efficient workflow in a high-volume environment.

What are the typical challenges a Claim Associate faces when handling multiple claims simultaneously?

Claim Associates often manage several claims at once, which requires strong organizational skills and attention to detail. One common challenge is prioritizing tasks to ensure timely processing while maintaining accuracy. Additionally, balancing communication with claimants, providers, and internal teams can be demanding, especially when resolving complex cases. Building effective time management strategies and leveraging claim management software can help Claim Associates meet deadlines and reduce errors.

What are Claim Associates?

Claim Associates are professionals who handle and process insurance claims for individuals or businesses. They review claim details, gather necessary documentation, and communicate with policyholders to verify information and determine coverage. Their goal is to ensure that claims are processed efficiently and accurately according to company policies and regulations. Claim Associates may also coordinate with other departments and provide customer service throughout the claims process.

What does a claim associate do?

A claim associate reviews and processes insurance claims by evaluating documentation, determining coverage, and calculating payouts. They often use claims management software and need strong attention to detail and communication skills to ensure accurate and timely claim resolution.

What is the difference between Claim Associate vs Claims Adjuster?

AspectClaim AssociateClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service interactions, data entryField and office work, investigating claims, inspecting damages
Employer & Industry UsageInsurance companies, claims processing centersInsurance companies, third-party claims firms
Common Search & ComparisonOften compared for entry-level roles in claims processingMore experienced, investigative roles in claims handling

The main difference between a Claim Associate and a Claims Adjuster lies in their responsibilities and experience level. Claim Associates typically handle initial claims processing and customer service, while Claims Adjusters investigate and evaluate claims, often requiring more experience and licensing. Both roles are essential in the insurance industry, but they differ in scope and complexity.

What are the most commonly searched types of Claim jobs in Indiana? The most popular types of Claim jobs in Indiana are:
What cities in Indiana are hiring for Claim Associate jobs? Cities in Indiana with the most Claim Associate job openings:
Medical Billing Associate

$18 - $21/hr

Full-time

Posted 19 days ago


Job description

Wee Care Liberty Post is currently seeking a Medical Billing Associate in Dyer, IN and surrounding areas.
About Liberty POST and Wee Care:
Since our start in 1994, Wee Care has quickly grown to be one of the largest pediatric intervention service providers in northwest Indiana and the southern Chicago suburbs. The agency employs highly regarded professionals who are respected in their fields and maintains a model treatment facility. Our highest honor is achieved when a child smiles after learning a new skill and the family recognizes the difference.
In Fall 2024, Wee Care joined Liberty POST which is an early intervention agency. POST has offered its clients a range of high-quality and individualized services since 1994. Backed by Liberty Resources Inc. and part of a large social services circle, originally POST was a speech-language practice in Syracuse NY and has grown to provide a range of services throughout New York State and Indiana. We employ over 500, and growing, professionals in a variety of settings and offer a collaborative team approach to provide evaluation, direct therapy, and family education through child-directed play. We are focused on the importance of a child's natural learning environment, a family's unique strengths and needs and the diverse population we serve.
Position Summary:
The Medical Billing Associate is responsible for reviewing, analyzing, and resolving insurance denials in addition to provide administrative support in the front office.
Essential Functions:
  • Reviews denied, rejected, or underpaid insurance claims.
  • Provides front-desk support including greeting visitors, answering incoming calls, and directing inquiries.
  • Addresses customer service inquiries, tracks and follows up on pending claims.
  • Contacts insurance companies to clarify or resolve claim issues.
Qualifications, Knowledge and Experience:
  • High School Diploma required, associate's degree preferred.
  • Minimum 2 years of experience in medical billing, insurance claims, customer service, and revenue cycle management.
  • Proficient in data-entry, word-processing and database management.
  • Ability to work independently.
  • Understanding of commercial insurance.
  • Valid driver's license and reliable transportation.

Job Type: Full-time
Pay Rate: $18.00 to $21.00/hour
#INDPOST
Wee Care Liberty POST is an equal opportunity employer. We offer equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.