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Claim Analyst Jobs in Virginia (NOW HIRING)

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA

$89K - $118K/yr

... Claim Center application with clear explanations and supporting evidence. Participate in client ... analyze large datasets and support audit processes. Research and validate billing discrepancies ...

Sentara Healthcare

Benefits Coding Analyst

Richmond, VA · On-site +1

The Benefits Coding Analyst - Certified Professional Coder maintains the integrity of the plan ... This role will assist in researching code updates, authorization requests, and claim questions ...

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How much do claim analyst jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for claim analyst in Virginia is $27.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $31.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claim analyst?

To thrive as a Claim Analyst, you need strong analytical skills, attention to detail, and a background in finance, insurance, or a related field, often supported by a relevant degree or certificate. Familiarity with claims management software, data entry systems, and sometimes industry-specific regulations or certifications like AIC is typical. Strong communication, problem-solving abilities, and customer service skills help you resolve issues efficiently and build trust with clients. These competencies are crucial for ensuring accurate claim evaluations, minimizing errors, and providing excellent service in a fast-paced environment.

What is a claim analyst?

A claims analyst works for an insurance company, government agency, or medical billing department. As a claims analyst, your responsibilities include reviewing insurance claims filed by policyholders to ensure they are accurate and complete, that the individual understands their benefits, and that the policies cover the claims. Your duties include monitoring each claim throughout the process, determining reimbursement eligibility, negotiating payments to each party, and following up to ensure the parties make their payments. You then provide documentation and report the necessary information to each party. You are the primary contact for groups and members to answer questions and solve any issues. You may work in a variety of medical and insurance subsets in the claims industry, like dental or vision health, disability, and even construction.

How does a claim analyst typically collaborate with other departments during the claims review process?

Claim Analysts frequently work closely with teams such as underwriting, customer service, and legal to ensure accurate and timely resolution of claims. They often need to clarify policy details with underwriters, gather additional information from customer service representatives, and consult with legal advisors on complex or disputed cases. Effective communication and teamwork are essential, as these collaborations help ensure that claims are processed in compliance with company policies and regulatory requirements. This cross-functional interaction also provides valuable learning opportunities and can support career advancement within the insurance industry.

How much do claim analysts make in the US?

Claim analysts in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn higher salaries and bonuses.

What does a claim analyst do?

A claim analyst reviews insurance claims to determine their validity and ensure accurate processing. They analyze documentation, assess coverage, and identify discrepancies, often using specialized software and industry knowledge to make informed decisions. Strong attention to detail and understanding of policy terms are essential for this role.

Is being a claim analyst hard?

Claim analysts review insurance claims to determine coverage and payout amounts, which requires attention to detail, analytical skills, and knowledge of insurance policies. The job can involve repetitive tasks and working under deadlines, but it generally depends on the complexity of claims and the individual's experience. Training and familiarity with claims processing software are also important factors in job difficulty.
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Claim Analyst jobs near you
Infographic showing various Claim Analyst job openings in Virginia as of August 2026, with employment types broken down into 1% Internship, 86% Full Time, 7% Part Time, and 6% Contract. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution, with an average salary of $56,486 per year, or $27.2 per hour.

Senior Telecom Expense Analyst

TEOCO

Fairfax, VA

$89K - $118K/yr

Full-time

Re-posted 7 days ago

Job description

Job Summary

Position Overview We are seeking a detail-oriented and analytical professional to support telecom expense management (TEM) operations through invoice auditing, data analysis, and client engagement. This is a great opportunity to gain or build upon experience in consulting while expanding a foundation of knowledge in telco operations and learning software tools.

This role is responsible for identifying cost savings opportunities, ensuring billing accuracy, and supporting reporting and operational excellence initiatives.

The Senior Telecom Analyst will work under the direction of management to analyze client invoice data, identify vendor overbillings, supporting the claims reconciliation process, as well as review/approve key invoices.

The role involves contract and tariff analysis, and cross-referencing multiple data sources using a range of analytical tools; the team member will also support reporting initiatives to ensure KPIs are met.

Key Responsibilities

Perform detailed analysis of telecom invoices and related datasets to identify potential vendor overbillings and billing discrepancies.

Document identified overbillings in structured spreadsheet formats and upload claims into TEOCO’s Claim Center application with clear explanations and supporting evidence.

Participate in client calls and meetings to present audit findings, explain methodologies, and respond to inquiries.

Apply audit methodologies such as pattern recognition, data filtering, and cross-referencing across multiple data sources to validate findings.

Utilize tools including Microsoft Excel, Microsoft Access, KNIME, and SAP BusinessObjects to analyze large datasets and support audit processes.

Research and validate billing discrepancies using contracts, tariffs, provisioning systems, and other relevant documentation.

Review and approve invoices within TEOCO’s Cost Management system (BillTrak), ensuring proper analysis, coding, and documentation standards are met.

Support reporting initiatives by monitoring scheduled reports, developing new reporting solutions, and ensuring alignment with internal and client KPIs.

Assist with client and vendor communications, including responding to inquiries and supporting issue resolution. R

Required Skills & Competencies

Bachelor’s degree in Finance, Accounting, Economics, Mathematics, Statistics, or related field

Strong analytical and problem-solving skills with high attention to detail

Proficiency in Microsoft Office Suite, particularly Excel

Ability to analyze and interpret large datasets effectively

Strong written and verbal communication skills

Effective time management and organizational skills

Ability to work both independently and collaboratively in a team environment

Comfortable operating in a structured, process-driven, and client-focused environment

Experience with tools such as Microsoft Access, SAP BusinessObjects, or KNIME • Familiarity with telecom billing concepts and invoice auditing • Strong plus: knowledge of wholesale/access billing, particularly with major carriers

Preferred Skills / Tools Knowledge

• Advanced Excel skills (pivot tables, XLOOKUP/VLOOKUP, data cleansing, complex formulas) • Basic SQL knowledge