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Claim Analyst Jobs in Michigan (NOW HIRING)

United Road

Claims Analyst

Romulus, MI · On-site

The primary responsibility of this position is to analyze each cargo claim based on investigation findings and documentation to determine claim validity to for best resolution. The Claims Analyst ...

BeneSys

Specialty Claims Analyst (Troy, MI)

Troy, MI · On-site

$21 - $24/hr

Specialty Claims Analyst (Troy, MI) Summary - The Specialty Claims Analyst will process Disability ... Ensure the member that claim was processed correctly, and the maximum benefit was received.

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$12

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$45

How much do claim analyst jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for claim analyst in Michigan is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $27.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claim analyst?

To thrive as a Claim Analyst, you need strong analytical skills, attention to detail, and a background in finance, insurance, or a related field, often supported by a relevant degree or certificate. Familiarity with claims management software, data entry systems, and sometimes industry-specific regulations or certifications like AIC is typical. Strong communication, problem-solving abilities, and customer service skills help you resolve issues efficiently and build trust with clients. These competencies are crucial for ensuring accurate claim evaluations, minimizing errors, and providing excellent service in a fast-paced environment.

What is a claim analyst?

A claims analyst works for an insurance company, government agency, or medical billing department. As a claims analyst, your responsibilities include reviewing insurance claims filed by policyholders to ensure they are accurate and complete, that the individual understands their benefits, and that the policies cover the claims. Your duties include monitoring each claim throughout the process, determining reimbursement eligibility, negotiating payments to each party, and following up to ensure the parties make their payments. You then provide documentation and report the necessary information to each party. You are the primary contact for groups and members to answer questions and solve any issues. You may work in a variety of medical and insurance subsets in the claims industry, like dental or vision health, disability, and even construction.

How does a claim analyst typically collaborate with other departments during the claims review process?

Claim Analysts frequently work closely with teams such as underwriting, customer service, and legal to ensure accurate and timely resolution of claims. They often need to clarify policy details with underwriters, gather additional information from customer service representatives, and consult with legal advisors on complex or disputed cases. Effective communication and teamwork are essential, as these collaborations help ensure that claims are processed in compliance with company policies and regulatory requirements. This cross-functional interaction also provides valuable learning opportunities and can support career advancement within the insurance industry.

How much do claim analysts make in the US?

Claim analysts in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those with specialized skills can earn higher salaries and bonuses.

What does a claim analyst do?

A claim analyst reviews insurance claims to determine their validity and ensure accurate processing. They analyze documentation, assess coverage, and identify discrepancies, often using specialized software and industry knowledge to make informed decisions. Strong attention to detail and understanding of policy terms are essential for this role.

Is being a claim analyst hard?

Claim analysts review insurance claims to determine coverage and payout amounts, which requires attention to detail, analytical skills, and knowledge of insurance policies. The job can involve repetitive tasks and working under deadlines, but it generally depends on the complexity of claims and the individual's experience. Training and familiarity with claims processing software are also important factors in job difficulty.
More about Claim Analyst jobs
What are popular job titles related to Claim Analyst jobs in Michigan? For Claim Analyst jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Claim Analyst jobs in Michigan look for? The top searched job categories for Claim Analyst jobs in Michigan are:
What are popular job titles related to Claim Analyst jobs in MI? For Claim Analyst jobs in MI, the most frequently searched job titles are:
Claim Analyst jobs near you
Infographic showing various Claim Analyst job openings in Michigan as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, 8% Part Time, 1% Temporary, and 7% Contract. Highlights an 80% Physical, 10% Hybrid, and 10% Remote job distribution, with an average salary of $49,659 per year, or $23.9 per hour.

Claims Analyst

United Road

Romulus, MI • On-site

Full-time

Re-posted 18 days ago

United Road rating

8.3

Company rating: 8.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Company Description
United Road is the most diversified finished vehicle logistics provider in North America. We employ approximately 1,800 professionals, operating out of nearly 75 locations strategically positioned in every region of the United States, creating a superior and efficient national service network.
Our competitive advantage lies in our ability to provide timely, professional and dependable automobile transport delivery and logistics services. Leveraging our collective strengths, local operational control capitalizes on immediate and regional market knowledge, name recognition, and personal and customer relationships enjoyed by each division. At the same time, United Road's leadership experience, industry leading technology, national purchasing power, and investments in equipment, ensures that we excel in customer service, create an attractive, supportive environment for our employees and provide for the stability and growth of the company as a whole.
Job Description
The Claims Analyst will support the Risk Management/Quality Department in analytical, reporting and record keeping functions. The primary responsibility of this position is to analyze each cargo claim based on investigation findings and documentation to determine claim validity to for best resolution. The Claims Analyst aids the Cargo Claims Manager in achieving the department's goals and initiatives.
Job Duties
  • Manage cargo claims; gather all facts concerning a claim and provide direction to facilitate claim resolution by working directly with claim adjusters, internal/external legal counsel, industry consultants and insurance companies to mitigate losses and ensure claims are resolved in a timely, cost effective manner
  • Investigate the nature of the incident, collect all necessary documents, determine claim validity, determine and communicate resolution
  • Track and report outstanding claims, determining equitable settlements and managing daily work queues.
  • Maintain customer cargo claim aging on assigned accounts within customer guidelines
  • Process check requests
  • Communicate and support recommendation for carriers to be placed on hold
  • Generate, analyze and distribute weekly claim report
  • Process rebuttals, negotiations, and declinations for claim settlement
  • Quality support including but not limited to assisting with preparation, follow up and documentation for weekly calls
  • Accountable to achieve quotas and goals as assigned
  • Optimize work processes by investigating and employing best practices with a focus on continuous improvement
  • Other duties assigned as business needs require

Skills Required
  • Ability to succeed in a fast-paced environment and work under pressure
  • Proficiency in web-based programs (TCM, OVISS, etc.)
  • Proficient use of Microsoft Products, with emphasis on Word, Excel, and Outlook
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Adept at queries, report writing and presenting findings
  • Ability to exercise good judgement in a variety of situations
  • Ability to solve problems and think quickly under pressure
  • Effective oral and written communication skills
  • Process improvement catalyst
  • Demonstrated poise, tact, and diplomacy
  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

Qualifications
  • Two years of claims handling experience in transportation industry preferred
  • Two year college degree preferred

Additional Information
Please apply online at:
https://intelliapp2.driverapponline.com/c/unitedroadnd?r=CRSmartRecruiters
All your information will be kept confidential according to EEO guidelines.

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