The Civil Rights Response Manager assists the University with responding to complaints of harassment and discrimination on the basis of protected identities.
Complainant and Respondent Support: Helps to support the outreach specialists and program liaisons to provide outreach and supportive measures to complainants and respondents throughout the reporting and resolution processes. Serves as liaison between the Office of Engagement and Wellbeing, the Office of Compliance, Investigations & Ethics and program specialists to provide timely communication, facilitate informal case resolution (mediation and restorative justice), and provide outcome communications.
Complaint Management: Works with program liaisons and civil rights coordinators to oversee the University's response to complaints alleging violations of University policy. This includes receiving and screening complaints, maintaining confidential records, and recommending appropriate interventions.
Compliance Support: Helps to support the University's compliance with civil rights laws and internal policies by serving as an advisor to the University's Title VI and Civil Rights Coordinators. Familiarity with compliance obligations associated with federal, state and local civil rights laws, including Title IX, the Americans with Disabilities Act, and other anti-discrimination regulations is required to align with compliance programs.