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What types of projects or clients does a City Wide Facility Solutions account manager typically handle, and how does this impact the daily workflow?

As an account manager at City Wide Facility Solutions, you typically manage a portfolio of commercial clients that range from corporate offices and educational institutions to healthcare facilities and manufacturing sites. This variety means your daily workflow involves coordinating diverse facility services—such as janitorial, landscaping, and maintenance—tailored to each client’s needs. The role requires strong organizational skills to juggle multiple projects, proactive communication with both clients and service providers, and an ability to quickly resolve issues as they arise. You'll often collaborate closely with operations teams and vendors to ensure services are delivered efficiently and to the client’s satisfaction.

What does 'City Wide' mean in a job title?

'City Wide' in a job title usually refers to a position or responsibility that covers the entire city, rather than being restricted to a specific neighborhood, district, or facility. This means the employee may oversee operations, programs, or services across multiple locations within the city, ensuring consistency and coordination citywide. City Wide roles are common in government, education, public safety, and large organizations that operate at a municipal level. These positions often require strong organizational and communication skills, as they involve working with various departments and stakeholders throughout the city.

What is the difference between City Wide vs City Technician?

AspectCity WideCity Technician
Required CredentialsHigh school diploma or equivalent; relevant certificationsHigh school diploma; technical certifications often preferred
Work EnvironmentOffice settings, project sites, client locationsFieldwork, maintenance sites, city infrastructure
Employer & Industry UsageFacility management, service companies, city contractsMunicipal government, public works, infrastructure services
Common Search & ComparisonCity Wide vs City Technician

City Wide professionals typically oversee large-scale projects and coordinate services across multiple locations, often working with clients and management. City Technicians focus on hands-on maintenance, repairs, and technical tasks within city infrastructure. While both roles may require similar certifications and work in related environments, City Wide roles are more managerial and planning-oriented, whereas City Technicians are more operational and technical.

What are the key skills and qualifications needed to thrive as a City Wide Facility Solutions Account Manager, and why are they important?

To thrive as a City Wide Facility Solutions Account Manager, you need strong sales acumen, knowledge of facility services, and often a bachelor's degree in business or a related field. Familiarity with CRM software, contract management systems, and Microsoft Office Suite is typically required. Exceptional interpersonal skills, problem-solving abilities, and attention to detail help you build lasting client relationships and deliver tailored solutions. These competencies are crucial for driving client satisfaction, growing accounts, and ensuring operational efficiency in facility management.
More about City Wide jobs
What cities are hiring for City Wide jobs? Cities with the most City Wide job openings:
What states have the most City Wide jobs? States with the most job openings for City Wide jobs include:
What job categories do people searching City Wide jobs look for? The top searched job categories for City Wide jobs are:
City Wide jobs near you
Infographic showing various City Wide job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

General Manager - B2B Sales & Operations

City Wide Facility Solutions

Baton Rouge, LA

Full-time

Posted 6 days ago

Job description

Are looking for a career opportunity that includes owner equity? Do you have strong B2B sales leadership experience? Would you like to make a six figure income, that exceeds 125k PLUS includes ownership distributions?

If you answered yes, City Wide has a great opportunity for you to consider as General Manager/Managing Partner in our Baton Rouge location.

City Wide Facility Solutions - Baton Rouge is seeking a General Manager/Managing Partner possessing dynamic leadership and sales skills to join our successful team! This position is responsible for the sales, operations and management of our contracted facility services client base and growing additional streams of revenue. Owner equity partnership requirements will be part of the selection process.

  • Oversee City Wide Facility Solutions' daily operations and functional departments (sales, operations, finance, human resources, etc.).
  • Implement City Wide Facility Solutions' business strategies, plans and procedures to achieve its annual sales growth, client retention and staffing levels (employees, vendors and Independent Contractors).
  • Maintain and manage the City Wide Facility Solutions budget and forecast. Analyze all financial reporting on a monthly basis and maximize shareholder return.
  • Define and implement strategies to accelerate City Wide Facility Solutions' growth - build and influence an effective sales team and strengthen a culture of operational excellence.
  • Establish, implement, and enforce policies that promote City Wide Facility Solutions' culture and vision.
  • Lead employees to encourage maximum performance and engagement in achieving our mission and vision.
  • Enhance financial performance by analyzing and interpreting data and metrics for continued growth in new building and/or facility maintenance services.
  • Manage relationships with clients, vendors and business partners (Independent Contractors).
  • Improve operational efficiencies to drive client satisfaction (NPS), improved retention and renewals.
  • Lead a high-performance team - attract, recruit and retain workforce; make hiring/separation recommendations.
  • Establish and monitor employee performance and development goals, assign accountabilities, set objectives, and establish sales/operational priorities.
  • Assist in the protection of City Wide Facility Solutions by ensuring compliance with all applicable state and federal laws, policies and safety regulations.
  • Periodic travel for training and national City Wide Facility Solutions convention.
  • Other duties as needed.

How will your success be measured?

  • Overall revenue growth
  • Retention of existing clients
  • Profitability

Requirements

  • 5-7+ years of progressive experience in leading business development teams, B2B sales teams and/or operations teams with a proven history of sales growth and have the desire to do it again. Experience leading an operations team.
  • Proven ability to lead and develop a sales workforce with strong accountability for results and achievement of sales goals.
  • Familiarity with MS Office and various business software (e.g. ERP, CRM, etc.).
  • Ability to inspire others, command respect and confidence at all levels.
  • Entrepreneurial spirit, ability to work in a fast-paced, evolving environment.
  • Exceptional interpersonal and public speaking skills.
  • Energetic, flexible, collaborative, and proactive; a leader who can positively and productively impact both strategic and tactical sales, operational and financial initiatives.
  • Demonstrable competency in strategic planning and business development in a growth model
  • Extraordinary organizational skills - ability to prioritize assignments and projects in an efficient and timely manner.
  • Attention to detail; know when to roll-up your sleeves and when to leverage help from others.

Benefits

City Wide Facility Solutions offers a competitive compensation and benefits, including healthcare, car allowance, equity earn in.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 115 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com

City Wide is an Equal Opportunity Employer.

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