Cigna Customer Service Jobs in Spring, TX (NOW HIRING)

We’re hiring Registered Nurses (RNs) and Licensed Vocational Nurses (LVNs) across Texas who want to work 1 on 1 with pediatric patients in home health. We are a boutique provider that is family-owned and operated. Pay range: $25.00 - $38.00 based off licensure

Why Sentido Health?
✅ Quarterly Loyalty Bonus: $250 every 3 months - just for staying with us
✅ Weekly Pay every Friday!
✅ Generous PTO:

• 80 hours (0–2 years)
• 120 hours (3–4 years)
• 160 hours (5+ years)

✅ Competitive Pay
✅ 401K Match Plan: Up to 4% full match & 6% half-match
✅ Comprehensive Benefits: Medical, Dental, Vision, Life Insurance through CIGNA
✅ Boutique Provider: Be part of a close-knit, supportive team

Make a difference while working in a rewarding, supportive environment. Apply today and grow with us! ????

Pediatric Home Health Nurse - Registered Nurse (RN) or Licensed Vocational Nurse (LVN)

Summary/Objective 

The primary function is to administer skilled nursing care under the supervision of a registered nurse to pediatric patients/clients, in their places of residence; and coordinate care with the interdisciplinary team, patient/client, their family, and referring agency.

 Essential Functions

• Under the direction of the RN, assists in identifying the patient’s/client’s physical, psychosocial, and environmental needs as evidenced by documentation.
• Participates in planning and implementing care in conjunction with the RN, in accordance with the POC.
• Provides care using infection control measures that protect both staff and patient/client.
• Assures the continuity of care through delivery of quality patient/client care.
• Provides effective communication to the patient/client, their family, team members, and other health care professionals as evidenced by clinical notes, case conferences, communication notes, and evaluations. Completes appropriate documentation in a timely manner
• Monitors assigned cases to ensure compliance with requirements of payor.
• Demonstrates commitment, professional growth and competency.
• Promotes the Agency philosophy and administrative policies to ensure quality of care.

 Preferred/Required Education and Experience 

• Graduate of an accredited school of vocational nursing
• Current Texas license as a Licensed Vocational Nurse or a multi-state license issued by a state member of the National Nurse Licensure Compact (NLC)
• Current driver’s license
• One year experience as a Licensed Vocational Nurse in a clinical care pediatric setting strongly preferred. 
• Home health experience preferred.

 Supervisory Responsibility

No

 Work Environment

Works in patients’/clients’ homes in various conditions; possible exposure to blood, bodily fluids and infectious diseases; must have ability to work a flexible schedule and to travel locally; some exposure to unpleasant weather

 Physical/Mental Demands

Prolonged standing and walking required, with ability to lift up to 50lbs and move patients/clients. Requires working under some stressful conditions to meet deadlines and patient/client needs, and to make quick decisions and resource acquisition; meet patient/client and family individualized psychosocial needs. Requires hand-eye coordination and manual dexterity.

 Position Type/Expected Hours of Work

• Hours/Shifts may vary based on client/patient needs/authorized hours. 

 Travel

• Some

 Organizational Requirements

1. Experience recognizing the needs and concerns of individuals 
2. Effectively communicate orally and in writing
3. Ability to follow verbal and written instruction in English
4. Professional telephone & email etiquette
5. Able to work in fast-paced, self-directed environment.
6. Detail oriented with excellent time management skills.
7. Decision-making, problem resolution and creative thinking skills.
8. Responds well to multitasking while providing exceptional customer service, support and responsiveness
9. Should be honest, competitive, energetic, enthusiastic, professional and systematic.
10. Ability to demonstrate and educate to patient family members on all equipment necessary