ZipRecruiter

Log In

1

Cigna Customer Service Jobs in Spring, TX (NOW HIRING)

Hometown

Customer Service Representative

Magnolia, TX · On-site

$14 - $18/hr

... dispatcher/customer service representative to join our team. We're one of the fastest growing ... Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every ...

HomeTown Services

HVAC Service Technician

Magnolia, TX · On-site

Customer Service/Sales Focus Why You Should Apply: * Opportunity to work with a talented and ... Employees enjoy comprehensive medical coverage through Cigna with four plan options to fit every ...

Gutor

Field Service Engineer

Houston, TX

$85K - $100K/yr

Gutor is committed to providing its customers with the best possible support. The company has a ... Cigna Dental an Vision Insurance * 100% Company paid Short-Term Disability and Long-Term Disability ...

Gutor

Field Service Engineer

Houston, TX · On-site

$85K - $100K/yr

Gutor is committed to providing its customers with the best possible support. The company has a ... Cigna Dental an Vision Insurance * 100% Company paid Short-Term Disability and Long-Term Disability ...

next page

Showing results 1-20

All JobsCigna Customer Service JobsCigna Customer Service Jobs in Spring, TX

Cigna Customer Service information

See Spring, TX salary details

$8

$16

$24

How much do cigna customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for cigna customer service in Spring, TX is $16.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.74 per hour, depending on experience, location, and employer.

What is a Cigna Customer Service?

A Cigna Customer Service job involves assisting customers with their health insurance plans, claims, billing inquiries, and policy details. Representatives provide support through phone, email, or chat, helping members navigate their benefits and resolve issues. Strong communication, problem-solving, and empathy skills are essential. The role may also involve coordinating with healthcare providers and ensuring customer satisfaction.

How to get hired at Cigna customer service?

To get hired as a Cigna customer service representative, applicants should submit an online application through the company's careers website, demonstrate strong communication and problem-solving skills, and typically complete an interview process. Relevant experience in customer service and familiarity with healthcare or insurance terminology can improve chances of hiring. Some roles may require background checks or certification depending on the position.

What are common challenges faced by Cigna Customer Service representatives and how are they supported in addressing them?

Cigna Customer Service representatives often handle complex questions about insurance benefits, claims processing, and coverage guidelines, which can sometimes be challenging due to the detailed nature of healthcare plans. To help address these challenges, representatives are provided with thorough training, access to comprehensive knowledge bases, and support from experienced supervisors. There are also established escalation pathways for particularly difficult or unique situations. This structured support environment ensures employees can confidently assist customers while continuing to develop their expertise and problem-solving skills.

What are the key skills and qualifications needed to thrive in the Cigna Customer Service position, and why are they important?

To thrive as a Cigna Customer Service representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and healthcare benefit systems is often required. Exceptional listening, patience, and empathy help you resolve customer concerns effectively, while adaptability enables you to manage a variety of inquiries. These attributes are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining Cigna's reputation for quality service.

What are popular job titles related to Cigna Customer Service jobs in Spring, TX?

For Cigna Customer Service jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Cigna Customer Service jobs in Spring, TX look for?

The top searched job categories for Cigna Customer Service jobs in Spring, TX are:

What cities near Spring, TX are hiring for Cigna Customer Service jobs?

Cities near Spring, TX with the most Cigna Customer Service job openings:

Cigna Customer Service jobs near you
Infographic showing various Cigna Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,631 per year, or $16.2 per hour.

Account Executive - Cigna Pharmacy - Remote

Cigna

Houston, TX • Remote

Full-time

Re-posted 29 days ago

Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 238 frontline employees who took The Breakroom Quiz

23rd of 887 rated healthcare providers

Job description

SUMMARY:

The Pharmacy Account Executive (PAE) serves as the primary pharmacy benefits expert for a South Texas book of business supporting clients with up to 3,000 employees. This role drives client retention and growth through consultative account management, pharmacy benefit expertise, and strong partnership with clients, brokers, consultants, and internal teams.

The ideal candidate is a self-motivated, consultative professional who excels at building relationships, solving problems, and delivering pharmacy solutions that improve client outcomes and support business growth.

KEY RESPONSIBILITIES:

  • Manage and retain a designated client portfolio.

  • Serve as the pharmacy subject matter expert for sales and account teams.

  • Lead client discussions on pharmacy performance, trends, and cost-management strategies.

  • Partner with internal stakeholders on renewals, pricing, implementation, and growth opportunities.

  • Build strong client relationships and act as an escalation point for pharmacy-related issues.

  • Support finalist presentations and new business opportunities.

  • Analyze pharmacy utilization and provide strategic recommendations.

  • Provide support for contracts, audits, reporting, and pharmacy coverage questions.

IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:

  • 5+ years of PBM, pharmacy consulting, or related healthcare experience.

  • Experience managing client relationships and renewals.

  • Strong understanding of PBM operations and pharmacy benefit programs.

  • Excellent communication, presentation, and analytical skills.

  • Proficiency with Microsoft Office.

  • Ability to travel up to 20%.

  • Bachelor's degree.

  • Knowledge of PBM financials, pricing, and contracting.

  • Experience supporting sales and business growth initiatives.

  • Located in Houston, San Antonio, or Dallas.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

What Cigna Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cigna logo

About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

Social media

FacebookTwitter

View All Cigna Jobs

Apply