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Cigna Customer Service Jobs in Minnesota (NOW HIRING)

Laborie

Senior Cost Accountant

Plymouth, MN · On-site

$90K - $115K/yr

... our customers. We reward and recognize our employees based on our values ofAspire to Greatness ... Parental Leave and Adoption Services * Health and Wellness Programs and Events * Awarded 2024 Cigna ...

Laborie

Assembler II

Plymouth, MN · On-site

$21 - $22/hr

... customers. We reward and recognize our employees based on our values of Aspire to Greatness ... Parental Leave and Adoption Services * Health and Wellness Programs and Events * Awarded 2025 Cigna ...

Laborie

Regulatory Affairs Specialist I

Minnetonka, MN · Hybrid

... our customers. We reward and recognize our employees based on our values ofAspire to Greatness ... Parental Leave and Adoption Services * Health and Wellness Programs and Events * Awarded 2025 Cigna ...

Method, Inc.

Systems Engineer

Virginia, MN · On-site

$100 - $110/hr

The scope of this program is to enhance enterprise IT services and solutions to this customer ... HDHP - EPO Open Access Plus Network Dental Coverage - Cigna - PPO Base & Buy-Up Plans Vision ...

Laborie

Principal Manufacturing Engineer

Plymouth, MN · On-site

$145K - $155K/yr

... our customers. We reward and recognize our employees based on our values ofAspire to Greatness ... Parental Leave and Adoption Services * Health and Wellness Programs and Events * Awarded 2025 Cigna ...

Laborie

Clinical Project Manager

Minnetonka, MN · On-site

$130K - $135K/yr

... our customers. We reward and recognize our employees based on our values ofAspire to Greatness ... Parental Leave and Adoption Services * Health and Wellness Programs and Events * Awarded 2025 Cigna ...

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Cigna Customer Service information

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How much do cigna customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for cigna customer service in Minnesota is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.52 per hour, depending on experience, location, and employer.

What is a Cigna Customer Service?

A Cigna Customer Service job involves assisting customers with their health insurance plans, claims, billing inquiries, and policy details. Representatives provide support through phone, email, or chat, helping members navigate their benefits and resolve issues. Strong communication, problem-solving, and empathy skills are essential. The role may also involve coordinating with healthcare providers and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in the Cigna Customer Service position, and why are they important?

To thrive as a Cigna Customer Service representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and healthcare benefit systems is often required. Exceptional listening, patience, and empathy help you resolve customer concerns effectively, while adaptability enables you to manage a variety of inquiries. These attributes are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining Cigna's reputation for quality service.

What are common challenges faced by Cigna Customer Service representatives and how are they supported in addressing them?

Cigna Customer Service representatives often handle complex questions about insurance benefits, claims processing, and coverage guidelines, which can sometimes be challenging due to the detailed nature of healthcare plans. To help address these challenges, representatives are provided with thorough training, access to comprehensive knowledge bases, and support from experienced supervisors. There are also established escalation pathways for particularly difficult or unique situations. This structured support environment ensures employees can confidently assist customers while continuing to develop their expertise and problem-solving skills.

How to get hired at Cigna customer service?

To get hired as a Cigna customer service representative, applicants should submit an online application through the company's careers page, demonstrate strong communication and problem-solving skills, and typically complete a phone or virtual interview. Relevant experience in customer service and familiarity with healthcare or insurance terminology can improve chances of selection.

What are popular job titles related to Cigna Customer Service jobs in Minnesota?

For Cigna Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Cigna Customer Service jobs in Minnesota look for?

The top searched job categories for Cigna Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Cigna Customer Service jobs?

Cities in Minnesota with the most Cigna Customer Service job openings:

Cigna Customer Service jobs near you
Infographic showing various Cigna Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,014 per year, or $17.8 per hour.

Senior Cost Accountant

Laborie

Plymouth, MN • On-site

$90K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

We believe that great healthcare is an essential safeguard of human dignity.

At Laborie, we know the work we do matters - it's what fuels our motivation and contributes to our success. If you're ready to make a positive impact in the lives of patients across the globe, we'd like to meet you.

We support and empower our employees to grow their careers in an environment that encourages a sense of belonging and a connection to doing good. We're not afraid to roll up our sleeves to make our goals a reality and work together to solve for our customers. We reward and recognize our employees based on our values ofAspire to Greatness, Respect All, Own It, Working Together, Persist with Passion.

Who We're Looking For:

As a key member of the Finance team, the Senior Cost Accountantwill support the operations financial close for varied locations and prepare monthly financial reporting including KPIs to review with Finance, Plant Managers, and operations teams. The Senior Cost Accountant will support the team in all aspects of inventory including month-end reconciliation, excess and obsolete reserve analysis, and cycle counting analysis.

About the Role:

  • MonthEnd & Cost Accounting: Support monthend close activities including inventory, COGS, manufacturing variances, capital expenditures, journal entries, reconciliations, standard costing, and audit support.
  • Operations Finance Partnership: Serve as a key business partner to operations, supporting forecasting, AOP, budgets, strategic planning, capital spend planning, and costsavings initiatives (Kaizen, VSM, Six Sigma).
  • Costing & Variance Analysis: Research, calculate, and analyze labor, overhead, and material variances; review bills of materials; establish and maintain accurate product and standard costs in the ERP system.
  • Reporting, Modeling & Decision Support: Prepare financial models and analyses (e.g., make/buy decisions), production efficiency metrics, capital expenditure requests, and operational performance reports.
  • Inventory & Systems Support: Support physical inventories and cycle counts, ensure accurate inventory valuation, and assist with SAP/ERP implementations and system enhancements.

Minimum Qualifications:

  • Bachelor's degree in finance or related field.
  • Minimum 7 years in Accounting or Finance positions with the majority in operations and/or manufacturing.
  • 3 -5 years experience with SAP
  • Advanced Microsoft Office skills in Word, Excel, PowerPoint, PowerBI
  • Demonstrated professionalism in written and verbal communications, ability to effectively work with a cross-functional team.

Preferred Qualifications:

  • 3 - 5 years' experience with SAP
  • CPA / CMA / MBA preferred
  • Exposure to Planful, BPC, Oracle EPM, Blackline helpful

Why Laborie:

Our Mission every day is to operate as a world-class specialist medical company making and advancing technologies that preserve and restore human dignity. We do that today by helping people with pelvic and gastrointestinal conditions live normal lives, and by helping mothers and babies have safe deliveries.

  • Paid time off and paid volunteer time
  • Medical, Dental, Vision and Flexible Spending Account
  • Health Savings Account with Company Funded Contributions
  • 401k Retirement Plan with Company Match
  • Parental Leave and Adoption Services
  • Health and Wellness Programs and Events
  • Awarded 2024 Cigna Healthy Workforce Designation Gold Level

Laborieprovidesequal employment opportunities and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. Laborie is committed to providing access and reasonable accommodation in our services, activities, education, and employment for individuals with disabilities.

Employment Type: Full time

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