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Churn Operator Jobs (NOW HIRING)

Triman Industries Inc

Sr. Financial Analyst

Yonkers, NY · On-site

$85K - $100K/yr

Develops and maintains complex financial models related to the companywide budget and forecast process in the areas of sales, churn, operating expenses, operations, corporate expenses, and capital ...

Nexcess

Senior Data Scientist

Atlanta, GA

You'll build and operationalize LTV and churn models, develop marketing attribution approaches, and ... Establish operating rhythms (WBR/QBR) and set standards for dashboard design, documentation, and ...

Flowcode

Growth Customer Success Associate

New York, NY · On-site

You'll be the quarterback: managing thousands of touchpoints, building automated workflows, hunting expansion opportunities, and catching churn before it happens. Part strategist. Part operator. You ...

GoTo Foods

VP, Owned & Operated Channels

Atlanta, GA · On-site

The VP, Owned & Operated Channels will build and lead the CRM and direct marketing engine across ... churn-prevention triggers, and personalized cadences. This role exists to build customer journeys.

Nexcess

Senior Data Scientist

Atlanta, GA

You'll build and operationalize LTV and churn models, develop marketing attribution approaches, and ... Establish operating rhythms (WBR/QBR) and set standards for dashboard design, documentation, and ...

Nexcess

Senior Data Scientist

Atlanta, GA · On-site

You'll build and operationalize LTV and churn models, develop marketing attribution approaches, and ... Establish operating rhythms (WBR/QBR) and set standards for dashboard design, documentation, and ...

Nexcess

Senior Data Scientist

Atlanta, GA · On-site

You'll build and operationalize LTV and churn models, develop marketing attribution approaches, and ... Establish operating rhythms (WBR/QBR) and set standards for dashboard design, documentation, and ...

Nexcess

Senior Data Scientist

Atlanta, GA

You'll build and operationalize LTV and churn models, develop marketing attribution approaches, and ... Establish operating rhythms (WBR/QBR) and set standards for dashboard design, documentation, and ...

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Churn Operator information

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$12

$20

$29

How much do churn operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for churn operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What is a churn operator?

Churn Operators are professionals responsible for overseeing the process of separating cream from milk and converting it into butter or other dairy products, typically using mechanical churns. They monitor equipment, ensure quality standards are met, and may also be involved in cleaning and maintaining machinery. This role requires attention to detail, knowledge of dairy processing, and adherence to food safety protocols. Churn Operators are often employed in dairy processing plants or creameries.

What are the key skills and qualifications needed to thrive as a churn operator, and why are they important?

To thrive as a Churn Operator, you need a solid understanding of dairy or food processing, attention to detail, and experience with industrial mixing or churning equipment, often supported by a high school diploma or relevant vocational training. Familiarity with automated control systems, quality control procedures, and safety regulations is typically required. Strong teamwork, problem-solving abilities, and effective communication distinguish top performers in this role. These skills ensure the consistent production of high-quality products while maintaining safety and efficiency in manufacturing environments.

What are some common challenges faced by churn operators in a production environment?

Churn Operators often encounter challenges such as maintaining consistent product quality and ensuring equipment is operating efficiently throughout their shift. They must frequently monitor temperatures, mixing times, and ingredient proportions to meet strict production standards. Additionally, Churn Operators need to quickly address mechanical issues or unexpected ingredient shortages to minimize downtime. Working collaboratively with quality assurance teams and maintenance staff is essential to keep the production line running smoothly.

What is the difference between Churn Operator vs Customer Service Representative?

AspectChurn OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require experience in customer retentionHigh school diploma or equivalent; often requires communication skills training
Work EnvironmentCall centers, customer retention teams, telecom or subscription servicesCall centers, retail, service industries, various customer-facing settings
Industry UsagePrimarily in telecom, subscription services, and SaaS companiesAcross multiple industries including retail, telecom, banking, and hospitality

The main difference is that a Churn Operator focuses specifically on reducing customer churn through retention strategies, while a Customer Service Representative handles general customer inquiries and support. Both roles require strong communication skills, but Churn Operators are more specialized in retention tactics within customer-focused industries.

More about Churn Operator jobs
What job categories do people searching Churn Operator jobs look for? The top searched job categories for Churn Operator jobs are:
Churn Operator jobs near you
Infographic showing various Churn Operator job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, 28% Contract, and 1% Summer. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.

Sr. Program Manager, Asset Lifecycle

Culligan Quench

King Of Prussia, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

About Culligan Quench
Culligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement.  Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan.  Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/
 
About Culligan
There's nothing more fundamental to life on Earth than water.  At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love.  For more information visit www.culligan.com. 
 
Values: 5Cs
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results

Position Summary

The Sr. Program Manager, Asset Lifecycle is a high-visibility individual contributor within Service Operations who functions as the internal expert on product lifecycle management. This person will build the analytical models, strategic frameworks, and cross-functional alignments needed to proactively manage when, why, and how assets are refreshed - moving Quench from a reactive swap posture to a planned, data-driven refresh model.

Key Responsibilities

1. Product Lifecycle Strategy & Planning

  • Define long-range product refresh strategy and cohort-level targets
  • Establish prioritization frameworks (age, churn risk, service cost)
  • Translate strategy into annual deployment and Capex plans
  • Align lifecycle strategy with financial planning cycles

2. Capex Strategy, Modeling & ROI Governance

  • Build and maintain ROI models linking swaps to churn avoidance and cost savings
  • Partner with Finance to support capital planning and allocation decisions
  • Quantify trade-offs and inform executive decision-making
  • Track realized vs. expected return on asset refresh investments

3. Lifecycle Analytics (Churn & Service Cost)

  • Quantify relationships between asset age, churn propensity, and service cost
  • Develop segmentation models to identify at-risk accounts
  • Establish data-driven thresholds where replacement outperforms repair
  • Partner with CX and Customer Care to inform retention strategies

4. Proactive Swap Program Design & Execution

  • Design and scale proactive asset refresh programs beyond organic swap rates
  • Define targeting logic, eligibility criteria, and operational workflows
  • Partner with Care, Field Service and Scheduling to execute programs
  • Develop customer communication strategies with Marketing

5. Cross-Functional Leadership & Performance Management

  • Lead alignment across Service Ops, Finance, Sales, Product, and Supply Chain
  • Establish KPI framework and performance reporting cadence
  • Build dashboards and executive reporting for SLT visibility
  • Monitor performance vs. plan and drive corrective actions

Requirements

Must Have

  • 5-8+ years in program management, strategy, or financial analytics
  • Strong experience building business cases and ROI models tied to P&L outcomes
  • Ability to lead cross-functional initiatives without direct authority
  • Strong analytical and data interpretation skills
  • Executive-level communication and structured problem-solving
 

Must Be

  • Highly analytical with strong business judgment
  • Structured thinker who can build frameworks from ambiguity
  • Influential collaborator across Finance, Operations, and Commercial teams
  • Outcome-focused with accountability for measurable results
  • Comfortable operating in a fast-paced, evolving environment

Preferred Experience

  • Asset-heavy, rental, or subscription business model experience
  • Experience with lifecycle, fleet management, or service operations
  • Exposure to churn modeling and retention strategies
  • Familiarity with Capex planning and asset ROI evaluation
  • Experience with BI tools (Power BI, Tableau) and advanced Excel modeling
What We Offer
  • Medical, Dental, Vision which start day one
  • 401(k) match of 50% up to 6%
  • Life insurance 
  • Disability
  • Unlimited Paid Time Away
  • Parental leave
  • Additional voluntary benefits
  • Career progression opportunities
  • Coaching and professional development
$100,000 - $115,000 a year

Quench offers salary, commission, benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Applicants

Beware of fake job offers falsely claiming affiliation with our company.

We never request banking details or other personally identifiable information during interviews.

Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.

Official emails are from our domain. Our approved emails will come from @quenchwater.com or @culliganquench.com.


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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