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Churn Operator Jobs (NOW HIRING)

Sartori

Butter Operator CC

Crescent City, CA · On-site

SUMMARY The Butter Operator plays an essential role in cream handling, production, and packaging ... Adjusts churn settings based on product specifications and production schedules. * Meters ...

Sartori Company

Butter Operator CC

Crescent City, CA · On-site

SUMMARY The Butter Operator plays an essential role in cream handling, production, and packaging ... Adjusts churn settings based on product specifications and production schedules. * Meters ...

Amazon

Customer Retention Lead, Amazon Leo

Bellevue, WA · On-site

... operating in places without reliable connectivity. The Amazon Leo North America Consumer team is looking for a talented Senior Product Manager to lead retention and churn prevention in the US This ...

Point Broadband

CX Journey and Insight Lead

$170K/yr

Point Broadband and Clearwave Fiber are affiliated companies operating as part of a combined ... Identify and analyze key churn drivers across the customer lifecycle, including early life, billing ...

Amazon

Customer Retention Lead, Amazon Leo

Bellevue, WA · On-site

... operating in places without reliable connectivity. The Amazon Leo North America Consumer team is looking for a talented Senior Product Manager to lead retention and churn prevention in the US. This ...

Blackbaud

Director, Implement To Renew

SC

... the operating model depends on. Own the formal I2RC2M feedback loop-ensuring customer health signals, adoption gaps, and churn drivers translate into C2M roadmap inputs through the LPM governance ...

Replo

Customer Success (0 > 1 Leader)

San Francisco, CA · On-site

$150K - $200K/yr

Risk detection & churn prevention * Establish and own key metrics (activation rate, churn ... Is comfortable operating without playbooks * Can work directly with founders and push for change ...

Blackbaud, Inc.

Director, Implement To Renew

... the operating model depends on. • Own the formal I2R→C2M feedback loop-ensuring customer health signals, adoption gaps, and churn drivers translate into C2M roadmap inputs through the LPM ...

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Churn Operator information

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How much do churn operator jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for churn operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

What are Churn Operators?

Churn Operators are professionals responsible for overseeing the process of separating cream from milk and converting it into butter or other dairy products, typically using mechanical churns. They monitor equipment, ensure quality standards are met, and may also be involved in cleaning and maintaining machinery. This role requires attention to detail, knowledge of dairy processing, and adherence to food safety protocols. Churn Operators are often employed in dairy processing plants or creameries.

What are the key skills and qualifications needed to thrive as a Churn Operator, and why are they important?

To thrive as a Churn Operator, you need a solid understanding of dairy or food processing, attention to detail, and experience with industrial mixing or churning equipment, often supported by a high school diploma or relevant vocational training. Familiarity with automated control systems, quality control procedures, and safety regulations is typically required. Strong teamwork, problem-solving abilities, and effective communication distinguish top performers in this role. These skills ensure the consistent production of high-quality products while maintaining safety and efficiency in manufacturing environments.

What are some common challenges faced by Churn Operators in a production environment?

Churn Operators often encounter challenges such as maintaining consistent product quality and ensuring equipment is operating efficiently throughout their shift. They must frequently monitor temperatures, mixing times, and ingredient proportions to meet strict production standards. Additionally, Churn Operators need to quickly address mechanical issues or unexpected ingredient shortages to minimize downtime. Working collaboratively with quality assurance teams and maintenance staff is essential to keep the production line running smoothly.

What is the difference between Churn Operator vs Customer Service Representative?

AspectChurn OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require experience in customer retentionHigh school diploma or equivalent; often requires communication skills training
Work EnvironmentCall centers, customer retention teams, telecom or subscription servicesCall centers, retail, service industries, various customer-facing settings
Industry UsagePrimarily in telecom, subscription services, and SaaS companiesAcross multiple industries including retail, telecom, banking, and hospitality

The main difference is that a Churn Operator focuses specifically on reducing customer churn through retention strategies, while a Customer Service Representative handles general customer inquiries and support. Both roles require strong communication skills, but Churn Operators are more specialized in retention tactics within customer-focused industries.

More about Churn Operator jobs
What job categories do people searching Churn Operator jobs look for? The top searched job categories for Churn Operator jobs are:
Churn Operator jobs near you
Infographic showing various Churn Operator job openings in the United States as of July 2026, with employment types broken down into 9% As Needed, 67% Full Time, 1% Part Time, 22% Contract, and 1% Summer. Highlights an 74% Physical, 2% Hybrid, and 24% Remote job distribution, with an average salary of $42,306 per year, or $20.3 per hour.
Strategic Account Executive - Churn Prevention

Strategic Account Executive - Churn Prevention

Kofax

Remote

Full-time

Posted 9 days ago

Job description


Job Purpose
Tungsten Automation Corporation software enables organizations to Work Like Tomorrow™-today. Reporting to the SVP, Professional Services, the SAE Churn Prevention drives the renewal of our maintenance, subscription, and SaaS contracts across the designated region, with influence on global retention outcomes. Works with teams to develop and implement renewal policies, procedures and customer-facing activities. Partners with Maintenance Directors and Managers to ensure professional and courteous maintenance delivery for our customers. Works with executive-level management to develop renewal plans, targets, and quotas, and influences resource prioritization to maximize retention outcomes.
Key Responsibilities
  • Lead renewal efforts across the designated region, with impact on global retention outcomes.
  • Own strategic maintenance, SaaS, and subscription renewal bookings and revenue while increasing Gross Rate of Retention (GRR).
  • Deploy Specialized Renewal "SWAT" Teams: Coordinate proactive system health checks, configuration tune-ups, and process optimization for accounts with upcoming renewals to ensure platforms run at peak efficiency before contract discussions.
  • Manage Executive Sponsorship Programs: Pair internal senior leaders with executive counterparts at strategic accounts to elevate relationships, unblock escalations, and align long-term business goals.
  • Conduct Value Realization Reviews: Shift from reactive support to proactive value realization by explicitly measuring client performance against original business success criteria during Quarterly Business Reviews.
  • Leverage Customer Success Telemetry: Monitor real-time user behavior, system performance, and support ticket trends to intervene proactively before customers consider leaving.
  • Drive Continuous Enablement and Training: Mitigate the impact of client staff turnover by ensuring the delivery of on-demand certifications, updated documentation, and "train-the-trainer" sessions to sustain product adoption.
  • Be a strategic and operational leader.
  • Develop and champion key processes for renewals teams, monthly reporting, and annual planning.
  • Drive renewals process to increase on-time and overall renewal rates across all Tungsten Automation Corporation lines of business.
  • Coordinate with other departments and serve as a liaison with sales, finance, order administration and order fulfillment.
  • Participate in various operational and leadership meetings representing Global Renewals.
  • Schedule and conduct conference calls with customers as needed.
  • Execute strategic and tactical business plans.
  • Ensure renewal efforts align with company strategic goals.
  • Provide leadership on key internal projects and initiatives to support a continually improving, changing and rapidly growing business.
  • Utilize AI-enabled tools (e.g., chatbots, documentation automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards

ABOUT OUR PLATFORM
Tungsten Automation's Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability-particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space.
While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.
Required Experience
Qualifications
  • Bachelor's degree in related field.
  • Minimum 10 years of experience in enterprise level technical support, renewals, customer success and/or account management.
  • Minimum 5 years of experience managing maintenance renewals.
  • Requires an in-depth knowledge of the function, business strategies and Tungsten Automation Corporation's goals and objectives.
  • Ability to respond to and satisfy both external and internal customer needs.
  • Proven ability to influence, inspire, and align cross-functional stakeholders without direct authority.
  • A strategic operator, capable of navigating short-cycle, complex decision-making situations.
  • Excellent oral and written communication and presentation skills.
  • Proven track record of meeting or exceeding business objectives.
  • Sound strategic thinking abilities; able to see broader implications; judges particular events in the context of the whole.
  • A commitment to consistently exceed the customer's expectations.
  • The ability to be proactive, take initiative, be accountable, and possess a strong propensity towards change and process improvement.
  • Proven experience collaborating across local and remote teams positioned globally.
  • Availability to travel, as needed.
  • Skills in prompting AI systems and assessing output quality
  • Ability to leverage AI to ideate, develop and scale to the needs of the department

The base salary range for this role, across the US, is $127,000 - $145,000. Your actual base pay within this range will be determined by your work location as well as skills, qualifications, experience, and relevant education/training. The range provided reflects only the base salary for the role and does not include benefits.
Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets

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