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Chief Operations Officer Jobs in Springfield, MA

The Hartford

Director, Portfolio Lead

Hartford, CT · Hybrid

$128K - $192K/yr

... from the Chief Data and Operations officer and the remainder of the ELT. The individual will also be accountable for maintaining alignment between the strategies/portfolios of the EDS or AIA ...

The Hartford

Director, Portfolio Lead

Hartford, CT · Hybrid

... from the Chief Data and Operations officer and the remainder of the ELT. The individual will also be accountable for maintaining alignment between the strategies/portfolios of the EDS or AIA ...

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Chief Operations Officer information

See Springfield, MA salary details

$40.4K

$147.2K

$262.3K

How much do chief operations officer jobs pay per year?

As of Sep 1, 2026, the average yearly pay for chief operations officer in Springfield, MA is $147,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $180,100.00 per year, depending on experience, location, and employer.

What does a chief operations officer do?

A Chief Operations Officer (COO) is a senior executive responsible for overseeing the daily operations of a company. They implement business strategies, manage operational processes, and ensure that the organization runs efficiently and effectively. The COO often works closely with the CEO and other executives to align operations with the company’s overall goals. Their duties can include managing departments, improving performance, and leading major projects or initiatives.

What are the key skills and qualifications needed to thrive as a chief operations officer, and why are they important?

To thrive as a Chief Operations Officer, you need extensive experience in operations management, strategic planning, and organizational leadership, often supported by a business-related degree and significant managerial experience. Familiarity with enterprise resource planning (ERP) systems, process optimization tools, and relevant industry certifications (such as Six Sigma) is typically required. Exceptional communication, problem-solving, and decision-making skills help COOs lead teams and drive cross-functional initiatives. These skills and qualities are crucial for ensuring operational efficiency, aligning business objectives, and achieving organizational growth.

What are some typical challenges a chief operations officer faces when aligning operations with company strategy?

A Chief Operations Officer (COO) often encounters challenges in translating high-level strategic goals into actionable operational plans across multiple departments. Balancing efficiency with innovation, managing cross-functional teams, and ensuring consistent communication between leadership and staff are common hurdles. Additionally, COOs must adapt quickly to market changes and scale operations without compromising quality. Strong leadership, adaptability, and a collaborative mindset are essential to successfully navigate these complexities.

What is the difference between Chief Operations Officer vs Operations Manager?

AspectChief Operations OfficerOperations Manager
ResponsibilitiesOversees overall company operations, strategic planning, and executive decision-makingManages daily operations, implements policies, and supervises staff
Required CredentialsBachelor's or Master's degree in Business, Management, or related field; extensive experienceBachelor's degree; experience in operations or management roles
Work EnvironmentExecutive office, strategic meetings, cross-departmental collaborationOperational sites, team supervision, process management
Industry UsageCommon in large corporations and enterprisesFound in organizations of various sizes, often as a mid-level management role

The Chief Operations Officer (COO) and Operations Manager both focus on company operations, but the COO holds a higher strategic and executive role, overseeing multiple departments and long-term planning. The Operations Manager handles day-to-day activities and reports to senior leadership. Understanding these differences helps clarify career paths and organizational structure.

What is a typical chief operations officer salary?

The average salary for a Chief Operations Officer (COO) varies widely depending on the industry, company size, and location, but typically ranges from $100,000 to over $300,000 annually. In large corporations, COOs often earn higher compensation packages that include bonuses and stock options, and strong leadership and strategic skills are essential for success in this role.
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For Chief Operations Officer jobs in Springfield, MA, the most frequently searched job titles are:

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The top searched job categories for Chief Operations Officer jobs in Springfield, MA are:

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Chief Operations Officer jobs near you
Infographic showing various Chief Operations Officer job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $147,163 per year, or $70.8 per hour.

Office of the US CEO | Firm Associate Director, Communications

Deloitte

Hartford, CT • On-site

Full-time

Posted 19 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

46th of 152 rated financial services

Job description

Office of the US CEO

The US CEO communications team is seeking a Firm Associate Director, Communications to lead strategic communications for the US CEO, driving the executive's public presence, media relationships, and external narrative in alignment with Deloitte's most critical business priorities.

This role is ideal for a seasoned communications professional who excels at developing high-impact executive messaging, cultivating top-tier media relationships, and managing complex, multi-stakeholder initiatives with precision in a fast-paced environment. This person will also flex into internal communications support for the CEO as priorities dictate, including messaging for firmwide moments and leadership initiatives. You will report to the leader of the US CEO communications team.

Estimated Date of Closure September 15, 2026

Work you'll do

You will play a critical role in developing and executing communications that shape the CEO's presence, engage key audiences and advance Deloitte's marketplace positioning. Your work will specifically involve:

External Communications Strategy

  • Leading the development and execution of the CEO's external communications strategy, spanning paid, earned, and owned media channels, to continuously evolve and elevate the CEO's presence and influence in the external market.
  • Developing and managing the CEO's external messaging framework on priority topics-including AI, workforce, and business strategy-ensuring narrative consistency and alignment with broader firm positioning.
  • Working across the businesses, industries, and firmwide initiatives to source and collaborate on thought leadership opportunities that advance the CEO's external platform.

Earned Media & Executive Eminence

  • Driving earned media strategy through proactive pitching, top-tier media relationship management, and executive positioning across business press and broadcast outlets (e.g., WSJ, Fortune, CNBC, Bloomberg).
  • Leading preparation and strategic support for media opportunities, including broadcast interviews, bylined and co-authored pieces, and podcast appearances, ensuring CEO is strategically positioned and well-prepared.
  • Developing CEO executive briefing materials and preparation support for high-visibility external engagements and speaking opportunities/industry events including panels, keynotes, etc.
  • Monitoring the evolving external communications landscape-including the emergence of LLMs and new platforms-and bringing new tools, approaches, and best practices to elevate team performance and engagement.

Owned & Paid Media

  • Overseeing the CEO's owned media channels, including LinkedIn and other social platforms, managing editorial calendars, content development, performance analytics, and ongoing optimization to grow reach and engagement with key external audiences.
  • Leading paid media activations in support of the CEO's external narrative, working with agency partners and internal stakeholders to scope, execute, and measure sponsored content and targeted amplification efforts.

Team Leadership & Collaboration

  • Collaborating closely with the broader OCEO team-including internal communications, internal operations, and external operations-to ensure integrated, seamless execution across workstreams.
  • Providing surge support on internal CEO communications-town halls, leadership messages, and firmwide moments.
  • Mentoring and coaching team members, creating shared learning opportunities, and fostering a collaborative environment that develops the next generation of communications talent within the OCEO.
  • Managing external agency relationships, including scoping, contracting, day-to-day management, and performance oversight.

The successful candidate would possess these skills (choose the applicable skills from the options below based on the role and level).

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team

The Office of the CEO team supports Deloitte's CEO and other senior leaders across the firm, working to advance Deloitte's strategy, operations goals, and marketplace positioning. Primary responsibilities of the team include:

  • Executive external engagement, including C-suite interactions with clients, alliances, and prospective clients
  • Internal executive programming and engagement
  • CEO communications, including internal, external, and crisis communications

Qualifications

Required:

  • Bachelor's degree, preferably in communications, public relations, marketing, or journalism.
  • 10+ years of communications experience, with significant time spent in executive, external, or corporate communications.
  • Ability to travel 0-15%, on average, based on the work you do and the clients and industries/sectors you serve
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

  • Prior experience managing media relationships and supporting senior executives in high-profile external engagements.

 The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,700 to $221,200.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 

EA_PARENT_ExpHire 

Qualifications:

Office of the US CEO

The US CEO communications team is seeking a Firm Associate Director, Communications to lead strategic communications for the US CEO, driving the executive's public presence, media relationships, and external narrative in alignment with Deloitte's most critical business priorities.

This role is ideal for a seasoned communications professional who excels at developing high-impact executive messaging, cultivating top-tier media relationships, and managing complex, multi-stakeholder initiatives with precision in a fast-paced environment. This person will also flex into internal communications support for the CEO as priorities dictate, including messaging for firmwide moments and leadership initiatives. You will report to the leader of the US CEO communications team.

Estimated Date of Closure September 15, 2026

Work you'll do

You will play a critical role in developing and executing communications that shape the CEO's presence, engage key audiences and advance Deloitte's marketplace positioning. Your work will specifically involve:

External Communications Strategy

  • Leading the development and execution of the CEO's external communications strategy, spanning paid, earned, and owned media channels, to continuously evolve and elevate the CEO's presence and influence in the external market.
  • Developing and managing the CEO's external messaging framework on priority topics-including AI, workforce, and business strategy-ensuring narrative consistency and alignment with broader firm positioning.
  • Working across the businesses, industries, and firmwide initiatives to source and collaborate on thought leadership opportunities that advance the CEO's external platform.

Earned Media & Executive Eminence

  • Driving earned media strategy through proactive pitching, top-tier media relationship management, and executive positioning across business press and broadcast outlets (e.g., WSJ, Fortune, CNBC, Bloomberg).
  • Leading preparation and strategic support for media opportunities, including broadcast interviews, bylined and co-authored pieces, and podcast appearances, ensuring CEO is strategically positioned and well-prepared.
  • Developing CEO executive briefing materials and preparation support for high-visibility external engagements and speaking opportunities/industry events including panels, keynotes, etc.
  • Monitoring the evolving external communications landscape-including the emergence of LLMs and new platforms-and bringing new tools, approaches, and best practices to elevate team performance and engagement.

Owned & Paid Media

  • Overseeing the CEO's owned media channels, including LinkedIn and other social platforms, managing editorial calendars, content development, performance analytics, and ongoing optimization to grow reach and engagement with key external audiences.
  • Leading paid media activations in support of the CEO's external narrative, working with agency partners and internal stakeholders to scope, execute, and measure sponsored content and targeted amplification efforts.

Team Leadership & Collaboration

  • Collaborating closely with the broader OCEO team-including internal communications, internal operations, and external operations-to ensure integrated, seamless execution across workstreams.
  • Providing surge support on internal CEO communications-town halls, leadership messages, and firmwide moments.
  • Mentoring and coaching team members, creating shared learning opportunities, and fostering a collaborative environment that develops the next generation of communications talent within the OCEO.
  • Managing external agency relationships, including scoping, contracting, day-to-day management, and performance oversight.

The successful candidate would possess these skills (choose the applicable skills from the options below based on the role and level).

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team

The Office of the CEO team supports Deloitte's CEO and other senior leaders across the firm, working to advance Deloitte's strategy, operations goals, and marketplace positioning. Primary responsibilities of the team include:

  • Executive external engagement, including C-suite interactions with clients, alliances, and prospective clients
  • Internal executive programming and engagement
  • CEO communications, including internal, external, and crisis communications

Qualifications

Required:

  • Bachelor's degree, preferably in communications, public relations, marketing, or journalism.
  • 10+ years of communications experience, with significant time spent in executive, external, or corporate communications.
  • Ability to travel 0-15%, on average, based on the work you do and the clients and industries/sectors you serve
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

  • Prior experience managing media relationships and supporting senior executives in high-profile external engagements.

 The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,700 to $221,200.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 

EA_PARENT_ExpHire 

Education:Bachelor's DegreeEmployment Type:

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