Chief Operating Officer Retail Jobs in Ohio (NOW HIRING)

QPC FIBER OPTIC

COO / INTEGRATOR

Do you become frustrated when you see wasted potential, poor execution, and missed opportunities? Are you the type of leader who can't help but step in, solve problems, and raise the standard around you? Do you thrive in environments where complexity, pressure, and accountability separate the performers from the pretenders? If you're driven by results, obsessed with improvement, and motivated by building something significantly larger than what exists today, we want to talk to you. We're not looking for someone to maintain momentum—we're looking for someone to help accelerate it.

Since acquiring the company in 2016, QPC has grown more than twelvefold while maintaining its commitment to quality, innovation, and customer success. The next COO / Integrator will play a critical role in building upon that momentum and helping guide the company through its next phase of growth and operational maturity.

Our ideal COO / Integrator is:

• Mamba Mentality – You are relentless in your pursuit of excellence and never become comfortable with the status quo. You bring intensity, discipline, and an unwavering commitment to winning.
• Ownership Mentality – You think and act like an owner, taking responsibility for outcomes rather than making excuses. You take pride in building something bigger than yourself.
• High IQ / Strong Memory – You absorb information quickly, retain critical details, and connect information across multiple areas of the business. You can process complexity without losing sight of priorities and execution.
• Data Driven / Analytical – You make decisions based on facts, metrics, and evidence rather than assumptions. You use data to identify opportunities, measure performance, and drive accountability.
• Problem Solver – You enjoy tackling difficult challenges and finding practical solutions that move the business forward. You don't get stuck on obstacles—you find a way through them.
• Detail Oriented – You understand that operational excellence is built on mastering the small things. You know that seemingly minor details often create the biggest opportunities—or the biggest problems.
• Hungry – You are motivated by growth, achievement, and continuous improvement. You constantly look for ways to elevate yourself, your team, and the business.

This is not a maintenance role. This is a build role. Our ideal COO / Integrator will help lead QPC's evolution into a highly scalable organization by building the leadership infrastructure, operational systems, and accountability required to drive sustainable growth across facilities, customers, products, and markets.

RESPONSIBILITIES

Leadership

• Serve as the operational counterpart to the Visionary, transforming strategic ideas into disciplined execution, measurable outcomes, and sustainable growth.
• Lead, manage, and hold leaders accountable across Operations, Engineering, Sales, Marketing, Finance, Human Resources, Safety, Quality, Customer Service, IT, and Facility Management.
• Establish a culture of accountability, execution, and continuous improvement throughout the organization.
• Develop future leadership infrastructure, including key hires such as a Director of Operations, Product Manager, Controller, and HR/Safety & Compliance leadership.
• Serve as a visible leader internally and externally, representing QPC with customers, industry partners, trade organizations, and strategic stakeholders.
• Build organizational alignment while fostering collaboration across departments and locations.

Operations & Process Excellence

• Oversee day-to-day operations across multiple facilities, ensuring efficient execution and alignment with company objectives.
• Own process and procedure management, ensuring clear ownership, accountability, and operational consistency.
• Lead the selection, implementation, and long-term optimization of the company's next-generation ERP platform, ensuring it becomes a scalable foundation for future growth.
• Oversee planning functions to improve alignment between customer demand, engineering, production, and operational execution.
• Lead the transition and growth of operations in Eastlake, Ohio while supporting strategic coordination with California operations.
• Lead the planning, selection, and execution of a future facility relocation within the greater Eastlake area to support continued operational growth, capacity expansion, and long-term scalability.

Financial & Strategic Management

• Own company-wide P&L performance, including revenue growth, EBITDA, profitability, cash flow, and operational efficiency.
• Drive business performance through data-driven decision making and KPI management.
• Develop operational strategies that support long-term growth objectives and organizational scalability.
• Evaluate investments, resource allocation, and strategic initiatives to maximize business performance.
• Guide Sales and Marketing leadership to support growth initiatives and improve operational readiness for future expansion.
• Help position the organization for future growth opportunities, acquisitions, and strategic partnerships.

EOS & Organizational Development

• Partner with the Visionary to select and engage an EOS® Implementor while helping lead the successful implementation and long-term execution of EOS throughout the organization.
• Facilitate L10 Meetings, Quarterly Sessions, Annual Planning, Rocks, Scorecards, Accountability Charts, and Issue Solving.
• Spearhead the development and implementation of ITAR and CMMC compliance programs.

This is a full-time, in-person position based in Eastlake, OH.

Expect frequent domestic (HQ – Laguna Niguel, CA) and international travel (30%+) as you build relationships across facilities, customers, industry partners, and leadership teams. This visibility will be critical to understanding the business and positioning yourself to lead future growth initiatives.

QUALIFICATIONS

Required

• 5+ years of direct manufacturing operations leadership experience.
• Hands-on experience operating within an EOS® organization, with a demonstrated understanding of the Visionary/Integrator dynamic.
• Experience scaling a business from approximately $10M–$15M in annual revenue to $30M+.
• Experience working with multi-level Bill of Materials (BOM) environments.
• Multi-site operations leadership experience.
• Experience leading an ERP system selection and integration process.

Preferred

• Proven experience in the EOS® Integrator title and seat, with enterprise-wide accountability for execution, alignment, and operational performance.
• Proven experience implementing and improving operational processes and procedures within an AS9100 and/or ISO 9001 Quality Management System (QMS) environment.
• Mergers & Acquisitions (M&A) experience.
• Aerospace and Defense industry experience.

Desired

• Interconnect and/or Fiber Optic manufacturing operations experience.

THE COMPANY – QPC FIBER OPTIC

QPC Fiber Optic is an American manufacturer operating at the intersection of innovation, precision, and performance. We serve highly technical industries where quality, execution, and reliability are non-negotiable. While we take pride in our family-oriented culture and collaborative environment, we are also intensely focused on results. We believe in accountability, continuous improvement, and pushing beyond what is comfortable. As we continue investing in our people, facilities, systems, and future growth, we're looking for leaders who want to help build what's next—not simply maintain what already exists. Since its acquisition in 2016, QPC has experienced sustained growth, expanding the business by more than twelve times while continuing to invest in its people, facilities, systems, and capabilities.

WHY WORK WITH US

• Be part of a growing company operating in a highly technical and rapidly evolving industry.
• Help shape the future of a business with significant growth opportunities ahead.
• Work alongside a collaborative, hands-on leadership team committed to excellence.
• Join a culture built on accomplishments, accountability, and continuous improvement.
• Play a key role in scaling operations, systems, and organizational infrastructure.
• Contribute to the manufacturing of American-made products supporting critical industries.
• Enjoy a supportive environment where people genuinely care about one another's success.
• Make a visible impact on the future direction and performance of the organization.

OUR CORE VALUES

Sweat the Small Stuff

We pay great attention to detail and know that the littlest things can have the biggest impact. We never stop asking, "What else?" until we are confident every angle has been considered.

Get It Done

We act promptly, decisively, and without delay. We are resourceful, committed to improvement, and relentlessly focused on execution.

Go the Extra Mile

We strive to exceed expectations, delight customers, and continuously raise the bar. We are willing to do whatever it takes to succeed while remaining safe and compliant.

Be Forthright

We practice direct, proactive communication and honest feedback. We tell the whole truth, even when it is difficult, and believe that what you see is what you get.

SALARY: $250k - $300k (all-in). As a key strategic leader, the Integrator will have the opportunity to participate in future profit-sharing and phantom equity programs designed to align personal success with the long-term growth, profitability, and eventual exit of the business.

BENEFITS: Paid holidays, PTO, Medical (partial company paid), Dental & Vision (full company paid), 401(k) with 50% company match, AFLAC supplemental insurance offerings

If you're the type of leader who sees untapped potential, refuses to accept mediocrity, and is driven to build something extraordinary, then apply now!