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Chief Operating Officer Retail Jobs in Michigan (NOW HIRING)

Rock Connections

Chief of Staff

Detroit, MI · On-site

The Chief of Staff will serve as a strategic partner to the CEO, COO and executive team, supporting the execution of NGNRI's scientific, operational, and organizational priorities. As a core member ...

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Chief Operating Officer Retail information

What are the key skills and qualifications needed to thrive as a chief operating officer in retail?

To thrive as a Chief Operating Officer in Retail, you need a strong background in business management, operations, and retail strategy, often supported by a relevant degree and significant leadership experience. Familiarity with POS systems, inventory management software, and data analytics platforms is crucial, along with knowledge of industry certifications like Six Sigma or Lean Management. Exceptional communication, problem-solving, and leadership skills set top candidates apart by enabling them to motivate teams and drive organizational change. These skills ensure efficient operations, adaptability in a dynamic market, and sustained business growth.

What does a chief operating officer in retail do?

A Chief Operating Officer (COO) in retail is responsible for overseeing the day-to-day operations of the company’s stores, supply chain, and customer service functions. They work closely with other executives to implement business strategies, optimize operational efficiency, and drive sales growth. The COO ensures that all departments are aligned with company goals, manages budgets, and helps improve overall customer experience. They also play a key role in talent management and process improvement to maintain a competitive edge in the retail market.

What is the difference between Chief Operating Officer Retail vs Retail Store Manager?

AspectChief Operating Officer RetailRetail Store Manager
ResponsibilitiesOversees overall retail operations, strategic planning, and company-wide policiesManages daily store operations, staff, and sales targets
Required CredentialsTypically bachelor's degree in business, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, leadership skills
Work EnvironmentCorporate offices, multiple store locations, strategic meetingsRetail store environment, direct customer interaction
Industry UsageUsed in large retail corporations and chainsCommon in individual retail stores and small chains

The Chief Operating Officer Retail focuses on strategic, company-wide management, while the Retail Store Manager handles daily store operations. Both roles require leadership and retail experience but differ significantly in scope and responsibilities.

How does a chief operating officer in retail typically collaborate with other executive leaders to drive store performance?

A Chief Operating Officer (COO) in retail works closely with other C-suite executives, such as the CEO, CFO, and Chief Merchandising Officer, to align operational strategies with overall business goals. This collaboration often involves regular strategy meetings, cross-functional project teams, and joint decision-making on matters like inventory management, store expansions, and customer experience initiatives. The COO provides operational insights and ensures that day-to-day store operations support broader company objectives, fostering a culture of accountability and continuous improvement across departments. Strong communication and partnership skills are essential to ensure all areas of the business move in the same direction.

What are popular job titles related to Chief Operating Officer Retail jobs in Michigan?

For Chief Operating Officer Retail jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Chief Operating Officer Retail jobs in Michigan look for?

The top searched job categories for Chief Operating Officer Retail jobs in Michigan are:

What cities in Michigan are hiring for Chief Operating Officer Retail jobs?

Cities in Michigan with the most Chief Operating Officer Retail job openings:

Chief Operating Officer Retail jobs near you
Infographic showing various Chief Operating Officer Retail job openings in Michigan as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Integrator / Chief Operating Officer (Ecommerce / FBA)

X UP Brands

Rochester, MI • On-site

Full-time

Re-posted 16 days ago

Job description

About X UP Brands
X UP Brands is a founder-led, Amazon-first ecommerce portfolio company. We build, acquire, and scale niche consumer brands - 8 brands today across wellness, jewelry, drinkware, and medical accessories, with more brands and acquisitions actively in the pipeline - through superior product development, conversion-focused creative, and a repeatable operating system. A global team, on track to hit $25M in revenue by the end of 2026, with a 3-year goal of $100M - more brands, better systems, AI-powered departments.
We run on EOS (Entrepreneurial Operating System). This role is the Integrator seat.
The Role
Our Founder & CEO is the company's Visionary - the best product strategist, creative judge, and deal evaluator in the business, and its biggest bottleneck. We're hiring the person who runs the company day-to-day so he doesn't have to: owns the leadership team, owns the problems, owns the follow-through - freeing the CEO to focus on product, growth, and acquisitions.
This is not a role scoped to one brand. This is operating authority across all 8 brands and every department: DTC, Amazon Advertising, Creative, Operations, Product Development, and Finance.
You will work core hours aligned with our global leadership team, primarily overlapping US Eastern Time.
What You'll Own
  • Run the leadership team. Direct accountability for the department heads - hold Rocks, scorecards, and deadlines to the standard, not just track them
  • Run EOS. Own the weekly leadership meeting cadence, Quarterly Rocks planning, and the Issues List (IDS)
  • Solve the problems that currently land on the CEO's desk. Team accountability gaps, cross-department conflicts, vendor and operational fires - resolved before they need to go up
  • Own execution against the company's revenue targets. Translate strategic direction into department-level plans and hold the team to delivering them
  • Own new brand and acquisition integration. When we launch a new brand or close an acquisition, you build the operational plan, set the targets, and hold the team accountable to hitting them from day one - this isn't a side project, it's core to how we scale past 8 brands
  • Represent the company externally where needed - supplier, logistics, and operational vendor relationships
  • Build the management layer underneath you. Several department heads are strong individual operators who need to grow into people managers - that's your job to develop

Requirements
  • 5+ years managing people, not just projects - real experience delivering hard feedback, managing out underperformers, and owning a function end-to-end. This is the single most important bar.
  • E-commerce and Amazon fluency - Amazon FBA operations, DTC/Shopify, TikTok Shop, and marketplace dynamics well enough to hold department heads to a real standard
  • Track record running distributed, global teams - comfortable managing people across time zones, accents, and communication styles
  • EOS or similar operating system experience is a strong plus, not required
  • Experience integrating acquisitions or launching new business units is a strong plus - we're actively acquiring and this role owns that execution
  • Comfortable being the accountability layer, not just a coordinator

Benefits
  • Direct partnership with the Founder & CEO - full operating authority across the company, not a single-brand seat
  • High-growth environment: 8 brands today, more brands and acquisitions actively in the pipeline, on track for $25M in 2026 and $100M over three years
  • Real influence on strategy, not just execution - you help decide how the company scales
  • [International version: Travel to the US included for onboarding and quarterly leadership sessions.] / [US version: Flexibility for remote work after onboarding, based on performance and fit.]
  • Compensation: Competitive base, plus performance bonus tied to company revenue and EOS scorecard results

Apply