ZipRecruiter

Log In

1

Chat Support Jobs in Jackson, MS (NOW HIRING)

Integrated Resources INC

Help Desk Support

Clinton, MS · On-site

$17.25 - $23.50/hr

Be the liaison between the end user and production support/IT teams, reporting any problems, updating and closing of open issues from Trouble Ticket systems, and participating in the testing of new ...

previous page

Showing results 41-60

All JobsChat Support JobsChat Support Jobs in Jackson, MS

Chat Support information

See Jackson, MS salary details

$12

$22

$38

How much do chat support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for chat support in Jackson, MS is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Jackson, MS?

The most popular types of Chat Support jobs in Jackson, MS are:

What are popular job titles related to Chat Support jobs in Jackson, MS?

For Chat Support jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Chat Support jobs in Jackson, MS look for?

The top searched job categories for Chat Support jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Chat Support jobs?

Cities near Jackson, MS with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,213 per year, or $22.7 per hour.

Travel Med Surg RN - $1,840 per week

Treva Workforce

Flowood, MS • On-site

$1.8K/wk

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Treva Workforce is seeking a travel nurse RN Med Surg for a travel nursing job in Flowood, Mississippi.

Job Description & Requirements
  • Specialty: Med Surg
  • Discipline: RN
  • Duration: 9 weeks
  • 36 hours per week
  • Shift: 12 hours, nights
  • Employment Type: Travel

Looking for a great Travel Med Surg Nursing Job in Flowood, Mississippi? Treva Workforce posted this Travel Nursing Job that offers 36 hours a week for 9 weeks in Flowood, Mississippi.

Vivian Health provides transparent Travel Med Surg Salary information and unbiased reviews from leading Travel Nurse Agencies across the United States, so you can compare travel opportunities matching your desired criteria.

With Vivian, you can chat directly with recruiters and apply to staffing agencies with a Single Reusable Profile to find your ideal job faster and easier than ever.

The details for this Travel Med Surg Nursing Job are:

  • Specialty: Med Surg
  • Job Location: Flowood, Mississippi
  • Travel Nurse Salary: $1,840/week
  • Start Date: ASAP
  • Assignment Length: 9 weeks
  • Total Hours Per Week: 36 weekly
  • Shift Breakdown: 3x12 hrs
  • Shift: 12 hours, nights

Treva Workforce Job ID #1025312. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined.

About Treva Workforce

Treva Workforce is a woman-owned healthcare staffing agency connecting healthcare professionals to nationwide opportunities. We stand out by offering 24/7 support, quick communication, and a team that truly listens. Recognized as a Michigan Top Workplaces organization and a Better Business Bureau Torch Awards for Ethics Finalist, we’re committed to doing things the right way. Treva Workforce provides comprehensive medical, dental, and vision coverage, a 401(k) retirement, life insurance, pet insurance, and dedicated recruiters who focus on finding roles that align with your goals, lifestyle, and career growth. From your first assignment to your last, Treva Workforce will support you every step of the way.

Benefits
  • Vision benefits
  • Weekly pay
  • 401k retirement plan
  • Referral bonus
  • Medical benefits
  • Dental benefits

Apply