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Weekend Chat Support Jobs in Jackson, MS (NOW HIRING)

Virginia Farm Bureau Mutual

Policy Service Rep

Ridgeland, MS · On-site

$14 - $19/hr

Provides quality customer service by communicating and processing transactions by phone, e-mail, and chat; logs all interactions via phone, email, and chat into a software application to ensure a ...

Virginia Farm Bureau

CSR I - Policy Services

Jackson, MS · On-site

$14 - $19/hr

Logs all interactions via phone, e-mail, and chat into a software application to ensure that we have a detailed interaction history logged for each interaction. Performs duties associated to policy ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Jackson, MS

Weekend Chat Support information

See Jackson, MS salary details

$12

$22

$38

How much do weekend chat support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for weekend chat support in Jackson, MS is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What is a weekend chat support?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are the typical daily responsibilities of a weekend chat support?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in weekend chat support, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Jackson, MS? The most popular types of Chat Support jobs in Jackson, MS are:
What are popular job titles related to Weekend Chat Support jobs in Jackson, MS? For Weekend Chat Support jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Jackson, MS look for? The top searched job categories for Weekend Chat Support jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Weekend Chat Support jobs? Cities near Jackson, MS with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Jackson, MS as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 62% In-person, 19% Hybrid, and 19% Remote job distribution, with an average salary of $47,213 per year, or $22.7 per hour.

Community Support Specialist (Navigate Supported Employment)

Region 8 Mental Health

Brandon, MS • On-site

Other

Re-posted 6 days ago

Job description

Description

COMMUNITY SUPPORT SERVICES SPECIALIST - Navigate Supported Employment


CHARACTERISTICS OF WORK

This is a professional level position involving the provision of social services to the seriously mentally ill. He/she is responsible for providing specific, measurable, and individualized services to each person they serve with a focus on maintaining the individual in the community and identifying and accessing needed services. Navigate services are a multi-disciplinary approach to benefit individuals who are experiencing their first psychotic episode.  


EXAMPLES OF RESPONSIBILITIES

  • Maintains documentation as evidence that all duties are completed in accordance with program requirements contained in the Department of Mental Health Operational Standards.
  • Maintains proper training, continuing education, qualifications, and other certifications required for this position as written in the Department of Mental Health Operational Standards.
  • Monitors consumer progress with face-to-face contact, according to consumer's level of functioning
  • Collects data and prepare consumer histories based on interview with consumer, family, and collateral contacts
  • Provides follow-up monitoring of psychotropic medications
  • Determines full range of social /medical /psychiatric needs
  • Locates and refers consumer to appropriate agency or facility for service
  • Cooperates with representative of agency to which referral is made
  • Maintains contact with other service agencies
  • Maintains case records of work assigned
  • Serves as public relations person for community support services
  • Provides home visits as necessary to monitor consumer
  • Provides a minimum of 6 hours /day of face-to-face direct service to consumers
  • Provides transportation for consumers as needed
  • All other duties as assigned by supervisors

QUALIFICATIONS

  • Bachelor's degree in a mental health related field.
  • Must receive DMH certification as a Community Support Specialist.
  • Must pass a criminal background check.
  • Must have a valid MS Driver's license.

REPORTING SUPERVISOR

Center Coordinator/Center Administrator and Clinical Directors.


POSITIONS SUPERVISED

None

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