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Chat Support Jobs in Dallas, GA (NOW HIRING)

Xplor

Technical Support Specialist

Atlanta, GA · Remote

$50K - $55K/yr

Reporting into the Customer Support Manager, you'll be responsible for ensuring that our clients ... through email, chat and phone for Xplor Mariana Tek and Xplor Growth. As you grow there ...

AGS

IT Support Manager

Atlanta, GA · On-site

Familiarity supporting and administering AI productivity tools (e.g., Microsoft 365 Copilot, AI chat assistants) in an enterprise environment, including licensing, access management, and end-user ...

Planet DDS

Customer Support Technician II

Atlanta, GA · Hybrid

$24 - $27/hr

Provide support to customers via various channels, including phone, email, and chat, resolving moderately complex product or service issues. * Troubleshoot and resolve technical issues related to the ...

Planet DDS

Customer Support Technician II

Atlanta, GA · Hybrid

$24 - $27/hr

Provide support to customers via various channels, including phone, email, and chat, resolving moderately complex product or service issues. * Troubleshoot and resolve technical issues related to the ...

CallRail

Technical Support Specialist - Tier I

Atlanta, GA · On-site +1

$2.0K/day

Perform active troubleshooting and initial guided diagnostic support across all CallRail products via live channels (phone, chat, web, and email). Look beyond immediate break-fix issues to understand ...

CallRail

Technical Support Specialist - Tier I

Atlanta, GA · On-site +1

$2.0K/day

Perform active troubleshooting and initial guided diagnostic support across all CallRail products via live channels (phone, chat, web, and email). Look beyond immediate break-fix issues to understand ...

CallRail

Technical Support Specialist - Tier I

Atlanta, GA · On-site +1

$2.0K/day

Perform active troubleshooting and initial guided diagnostic support across all CallRail products via live channels (phone, chat, web, and email). Look beyond immediate break-fix issues to understand ...

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Showing results 21-40

All JobsChat Support JobsChat Support Jobs in Dallas, GA

Chat Support information

See Dallas, GA salary details

$13

$23

$40

How much do chat support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for chat support in Dallas, GA is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $25.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate positions that involve assisting customers via online chat platforms. They often require good communication skills, basic computer knowledge, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of offers before committing.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Some employers prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.
What are the most commonly searched types of Chat Support jobs in Dallas, GA? The most popular types of Chat Support jobs in Dallas, GA are:
What are popular job titles related to Chat Support jobs in Dallas, GA? For Chat Support jobs in Dallas, GA, the most frequently searched job titles are:
What job categories do people searching Chat Support jobs in Dallas, GA look for? The top searched job categories for Chat Support jobs in Dallas, GA are:
What cities near Dallas, GA are hiring for Chat Support jobs? Cities near Dallas, GA with the most Chat Support job openings:
Chat Support jobs near you
Infographic showing various Chat Support job openings in Dallas, GA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $48,947 per year, or $23.5 per hour.

Experienced Sales Support Specialist

Fire Protection Services, LLC

Atlanta, GA • On-site

$21.50 - $29/hr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Job description

If you are a creative solution seeker who would jump at the chance to work with and support a highly productive Sales Team by collaborating with internal and external customers, this could be the chance you've been waiting for.
If you are highly organized, love talking to people, and have the ability to multitask in a fast paced environment while working to provide excellent customer service, then we want to chat!
Fire Protection Services, LLC seeks an experienced and highly motivated Sales Support Specialist to join our Customer Service Team.
The main responsibilities of this role are:
  • Managing customer accounts, following up with customers, and providing troubleshooting assistance for customer-related issues.
  • Reaching daily goals of outbound sales activities.
  • Compiling a daily list of sales leads, delegating leads, and providing data to the Sales Team.
  • Developing and monitoring performance indicators.
  • Managing the Sales database.
  • Assisting with customer visits and providing outside sales support as needed.

This is a broad overview, but we can get into the details as we get to know each other.
FPS was founded in 1988 and is a locally owned and operated company. We provide protection, support, and peace of mind to the communities in which we live and work by servicing commercial fire and life safety systems.
As a rapidly expanding company that empowers our Team Members, we provide opportunities for growth and advancement. Our culture recognizes and rewards those who embrace and operate by our Core Values of Integrity, Collaboration, Accountability, Always Improving, Pleasant and Service Excellence. You will work with people who challenge, support, and encourage you to set your goals, and who will celebrate with you when you achieve them.
We offer:
  • Competitive base salary plus bonus opportunities.
  • Company health insurance and 401K
  • Comprehensive PTO

Interested? Apply today!

Apply