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Chat Services Jobs in Virginia (NOW HIRING)

Fairygodboss

Director - Service Technology

Norfolk, VA · On-site

$120 - $150/hr

ADP is hiring a Director of Service Technology. Are you empathic to client needs, your team, and ... This program includes Genesys Voice and Chat channels and IVR as well as Co‑Browse and aligns ...

Helpware

Customer Service Representative

Martinsville, VA · On-site

$16/hr

  • Medical

  • Retirement

  • PTO

Our team is driven by the purpose of providing best in class value-adding services to our partners ... Provide first-level assistance via phone and chat channels by addressing patient/healthcare ...

New

Helpware

Customer Service Representative

Martinsville, VA · On-site

$16/hr

  • Medical

  • Retirement

  • PTO

Our team is driven by the purpose of providing best in class value-adding services to our partners ... Provide first-level assistance via phone and chat channels by addressing patient/healthcare ...

New

WeDriveU

Customer Service Representative, Transportation

Richmond, VA · On-site

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Resolve customer service issues via phone/email/chat * Capture detailed customer charter requests and provide an accurate quotation * Follow-up with leads via phone/email/chat * Assist customers with ...

Progress Residential

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Text "ProgressJobs" to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you ... The Resident Services Manager plays a key role in delivering exceptional resident experience by ...

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Showing results 21-40

All JobsChat Services JobsChat Services Jobs in Virginia

Chat Services information

How do you become a chat services agent?

To become a chat services agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Some employers may require previous customer service experience or specific training, and the role often involves working in a fast-paced online environment with flexible schedules.

What is the difference between Chat Services vs Customer Support Representatives?

AspectChat ServicesCustomer Support Representatives
CredentialsBasic communication skills, sometimes certifications in customer serviceHigh school diploma or equivalent, customer service training
Work EnvironmentRemote or online chat platforms, flexible hoursCall centers, retail stores, or office settings
Industry UsageOnline businesses, tech companies, e-commerceRetail, telecom, banking, and service industries
Primary CommunicationText-based chat interactionsVerbal and written communication via phone or in person

Chat Services primarily handle online, text-based customer interactions in digital environments, often remotely. Customer Support Representatives typically work in person or over the phone, providing direct verbal assistance. While both roles focus on customer satisfaction, Chat Services emphasize online communication skills, whereas Customer Support Representatives require strong verbal communication and in-person or phone experience.

What are some common challenges faced in a chat services role and how can they be addressed?

In a Chat Services role, one common challenge is managing multiple conversations simultaneously while maintaining high-quality, personalized responses. This requires strong multitasking skills and familiarity with the chat platform's features. Another challenge is handling difficult or upset customers professionally and efficiently, which can be addressed through active listening and clear communication. Regular training and access to a comprehensive knowledge base can help team members stay updated on products, services, and best practices, making it easier to resolve queries quickly.

What are the key skills and qualifications needed to thrive as a chat services representative?

To thrive as a Chat Services Representative, you need strong written communication skills, fast typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and sometimes specific certification in customer service are typically required. Outstanding interpersonal skills, patience, and the ability to multitask help representatives deliver positive customer experiences. These skills are crucial for efficiently resolving customer inquiries and maintaining high satisfaction in a fast-paced, digital environment.

What is a chat services job?

Chat services jobs involve assisting customers or clients through online chat platforms, typically for customer support, sales, or technical help. Workers in these roles respond to inquiries, resolve issues, provide product information, and may help process orders—all through text-based communication. These positions require strong written communication skills, multitasking ability, and familiarity with chat or messaging software. Many chat service roles are remote, offering flexibility for workers. They are commonly found in industries like e-commerce, telecommunications, and technology.
What are popular job titles related to Chat Services jobs in Virginia? For Chat Services jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Chat Services jobs in Virginia look for? The top searched job categories for Chat Services jobs in Virginia are:
What cities in Virginia are hiring for Chat Services jobs? Cities in Virginia with the most Chat Services job openings:
Chat Services jobs near you
Infographic showing various Chat Services job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Temporary. Highlights an 84% In-person, and 16% Remote job distribution.

AidQuest (Chat) Caregiver Leads (corp paid)

Senior Helpers of Warrenton

Culpeper, VA

$16 - $18/hr

Full-time, Part-time

Re-posted 14 days ago

Job description

Caregiver (CNA, PCA, HHA) 

Senior Helpers of Warrenton is urgently hiring Caregivers, CNAs, PCAs, and HHA in Culpeper, VA, and other surrounding cities. If you're looking for a home with a company where you can put your skills and experience to work and make a difference every day. Come and join our fast-growing team! 

If you are a Caregiver, CNA, PCA, or HHA, apply now!

Pay rate: $16 - $18 - based on experience 

Position: Part-time and Full-time

Shift:  Morning, Evening, Overnight and Weekends 

We also have openings in Warrenton, Madison, and Jeffersonton, Virginia.

Caregiver Benefit: 

  • Flexible Schedule
  • Competitive Wages
  • Paid Training and Development
  • Growth Opportunities and Work/Life Balance
  • Team Support
  • Great Place to Work® Certified

Perks and Supplemental Pay: 

  • Gift card reward program 
  • Cash reward program 
  • Holiday pay - (only if you work on a holiday) 
  • Overtime pay
  • Additional weekend pay - (only if you work on a weekend) 
  • Orientation and training pay 
  • ZayZoon partnership - Earned Wage Access (EWA)

Job Duties:

  • Assist with all Activities of Daily Living (ADLs) as assigned
  • Provide companionship and emotional support by engaging in conversation and recreational activities
  • Perform household tasks such as meal preparation and tidying up

 Qualifications:

  • Caring and Compassionate—you enjoy helping others
  • Willingness to learn new skills to assist clients best
  • Experience in healthcare, home care, assisted living, independent living, home health, medical assistance, or nursing assistance is a plus!

Our Company Culture

We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ND901

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