Chat Representative Jobs in Reno, NV (NOW HIRING)

Location: Western U.S. (Remote with Field Engagement) Type: Full-Time | Exempt Reports to: Director of Commercial Operations

Founded in 1972, Total-Western, Inc. is a premier provider of industrial construction and maintenance services serving the oil & gas, aerospace, petrochemical, food & beverage, and renewable energy industries. We deliver a full suite of EPCOM services, including engineering, procurement, construction, operations, and maintenance. Our core capabilities include ASME code welding, mechanical and civil construction, and electrical & instrumentation services. With offices throughout California, the Pacific Northwest, and Arizona, Total-Western supports complex industrial projects across the Western United States.

We are builders. Problem-solvers. Relationship-driven. Safety-focused.

We care deeply about how we show up, with our clients, our partners, and our people. Our work is complex, our standards are high, and our reputation is built on trust, accountability, and long-term relationships.

We are Professional. We are Relationship-Driven. We are Accountable. We are Visionary.

We are hiring a Sales Representative to support Total-Western's continued growth across the Western U.S. This is a business-facing, relationship-driven role focused on developing new client relationships, expanding market presence, and connecting client needs with Total-Western's high-quality, safety-driven solutions.

This is not a transactional sales role. It is a field-aware, relationship-based commercial role where you will:

• Identify and pursue new business opportunities across industrial markets
• Build trust with prospective clients by understanding their operational challenges
• Represent Total-Western's capabilities with professionalism and credibility
• Partner closely with internal Sales, Marketing, Operations, and Engineering teams
• Help shape long-term growth strategy, not just chase short-term wins

You will be a key ambassador of the Total-Western brand in the market.

Clients trust you and see you as a long-term partner

You consistently build and maintain a healthy sales pipeline

You understand client operations and position solutions effectively

Internal teams value your insights and collaboration

Market awareness and brand presence increase because of how you show up

You are thinking ahead, identifying opportunities before they become urgent

This is a unique opportunity to:

• Represent a respected industrial services company with a long-standing reputation
• Build meaningful client relationships across diverse industries
• Work closely with experienced operations and engineering teams
• Influence commercial strategy and market positioning
• Have autonomy, visibility, and real impact on company growth
• Be trusted, supported, and valued as a business partner

We care more about how you think, how you show up, and how you build relationships than a specific sales title.

You understand how industrial environments work

You know how to speak to both executives and operational leaders

You know how to listen first, then offer solutions

You are credible, proactive, and relationship-driven

You take pride in representing a strong brand with professionalism and integrity

You might come from:

• Industrial services or construction sales
• Business development
• Operations or project-based environments
• Energy, manufacturing, or EPC-related industries

Drive Business Development

Identify and pursue new business opportunities across targeted industrial sectors

Research prospective clients, projects, and market opportunities

Develop and execute outreach strategies to initiate and grow client relationships

Build Client Relationships

Understand client operational needs and challenges

Communicate Total-Western's capabilities and value proposition clearly

Serve as a trusted point of contact during early sales engagements

Collaborate Internally

Partner with Sales, Marketing, Operations, and Engineering teams

Support proposal development, presentations, and pre-bid activities

Share market intelligence and client insights to strengthen positioning

Manage Pipeline & CRM

Maintain accurate records of prospect activity and opportunities

Track pipeline progress and support forecasting and planning

Represent the Brand

Attend industry events, trade shows, and networking opportunities

Build awareness of Total-Western's services and capabilities

Strengthen market presence through professional, consistent engagement

Continuously Improve

Provide feedback on outreach strategies and market trends

Contribute ideas to improve sales and business development processes

Bachelor's degree in Business, Marketing, or related field, or equivalent experience

Minimum 2 years of experience in sales or business development

Experience in industrial services, construction, energy, or EPC-related industries strongly preferred

Understanding of industrial maintenance and construction environments

Strong communication, presentation, and relationship-building skills

Experience with CRM platforms (Salesforce, HubSpot, or similar)

Strong Microsoft Office skills (Excel, PowerPoint)

Self-motivated and comfortable working independently in a field-based role

Remote role with significant field engagement

Travel required within the Western U.S. for client meetings, job sites, and industry events

Flexibility to support business needs as they arise

Base Salary: $115,000 $135,000 annually Benefits Include:

• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and paid holidays
• Professional development and growth opportunities

We want to understand you, not just your resume.

To apply, please submit:

• Your resume
• A brief note sharing why this role interests you and what you would bring to Total-Western

Applications will be reviewed on a rolling basis until the position is filled.

If you are relationship-driven, commercially minded, and excited to represent a respected industrial brand, want to hear from you. Join us in building long-term partnerships, delivering operational excellence, and shaping the future of industrial services.

E qual Opportunity Employer

EEOC STATEMENT: Total-Western, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or any other protected status. We comply with all applicable federal, state, and local laws governing non-discrimination in employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.