ZipRecruiter

Log In

1

Chat Representative Jobs in Portland, OR (NOW HIRING)

LaCrosse Footwear

Consumer Sales Specialist

Portland, OR · On-site

Engaging with customers via phone calls, e-mail, live chat, and social media * Advocate for the end ... The requirements listed below are representative of the knowledge, skill, and / or ability required.

ThirdChannel

Premium Eyewear Assessment Rep

Portland, OR · On-site

$24/hr

Brand Representative Premium Optical Independent Contractor | Flexible Hours | Competitive Pay + Travel Incentives About Prada & Luxottica Prada and Luxottica are two of the most recognized names in ...

ThirdChannel

Premium Eyewear Assessment Rep

Portland, OR · On-site

$24/hr

Brand Representative - Premium Optical Independent Contractor | Flexible Hours | Competitive Pay + Travel Incentives About Prada & Luxottica Prada and Luxottica are two of the most recognized names ...

Astound

Sales Representative

Portland, OR · On-site

$56K/yr

The Direct Sales Representative will build relationships with residential customers in the community within our serviceable footprint. Compensation includes base salary, commission, and bonus ...

New

previous page

Showing results 41-60

All JobsChat Representative JobsChat Representative Jobs in Portland, OR

Chat Representative information

See Portland, OR salary details

$12

$22

$36

How much do chat representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for chat representative in Portland, OR is $22.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.47 per hour, depending on experience, location, and employer.

What is a chat representative?

Chat Representatives are customer service professionals who assist customers through online chat platforms. They answer inquiries, resolve issues, and provide information about products or services in real-time. Their role is crucial for companies that offer live chat support, ensuring customers receive prompt and effective help. Chat Representatives need strong communication skills, the ability to multitask, and a good understanding of the company's offerings. They often work remotely or in call centers, handling multiple conversations at once.

What does a chat representative do?

Chat representatives provide online customer service through a live chat support system. Your specific job duties vary, depending on your company and industry. But general responsibilities may include using online chat portals to answer questions, resolve payment issues, or help customers place orders. Technical chat representatives may help customers fix or solve problems they have with their electronics or service systems. Most chat representatives focus on communicating through text chat systems and email, but companies may also ask you to use a voice chat system. Chat representatives may work in a customer support facility, an office, or remotely from home.

What are the key skills and qualifications needed to thrive as a chat representative, and why are they important?

To thrive as a Chat Representative, you need excellent written communication, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is typically required. Strong problem-solving skills, patience, and the ability to multitask help you stand out in this role. These skills ensure efficient resolution of customer inquiries and contribute to positive customer experiences and brand reputation.

What are some common challenges faced by chat representatives, and how can they be managed effectively?

Chat Representatives often encounter challenges such as managing multiple chat conversations simultaneously, addressing complex customer issues in real-time, and maintaining a friendly tone under pressure. To handle these effectively, it helps to develop strong multitasking and time-management skills, utilize quick-access resources like FAQs or knowledge bases, and practice clear, concise written communication. Regular training and support from supervisors can also make it easier to stay updated on products and best practices, ultimately leading to more efficient problem-solving and higher customer satisfaction.

What is the difference between Chat Representative vs Customer Service Agent?

AspectChat RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOnline or remote chat platforms, customer support centersCall centers, retail stores, online support
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, and hospitality sectors
Search & Comparison IntentUnderstanding roles, skills, and job requirementsSimilar roles, career progression, and differences

Both Chat Representatives and Customer Service Agents focus on assisting customers, often requiring similar skills and certifications. The main difference lies in the communication medium: Chat Representatives primarily handle online chat support, while Customer Service Agents may work via phone, email, or in person. Understanding these distinctions helps job seekers find roles aligned with their skills and preferences.

More about Chat Representative jobs

What are the most commonly searched types of Chat Representative jobs in Portland, OR?

The most popular types of Chat Representative jobs in Portland, OR are:

What are popular job titles related to Chat Representative jobs in Portland, OR?

For Chat Representative jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Chat Representative jobs in Portland, OR look for?

The top searched job categories for Chat Representative jobs in Portland, OR are:

Chat Representative jobs near you
Infographic showing various Chat Representative job openings in Portland, OR as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,783 per year, or $22.5 per hour.

Consumer Sales Specialist

LaCrosse Footwear

Portland, OR

Full-time

Posted 14 days ago

Job description

Job Description

Consumer Sales Specialist

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

PRIMARY RESPONSIBILITY: To provide excellent customer service to LFI consumers through innovative problem solving and by providing timely information that exceeds customer expectations and enhances the company's brand loyalty, and growth. This position requires a high level of professionalism, including written and verbal communication, and system skills.

ESSENTIAL FUNCTIONS OF THE POSITION (Other duties may be assigned.):

  1. Engaging with customers via phone calls, e-mail, live chat, and social media
  2. Advocate for the end consumer to ensure we are creating the best customer experience
  3. Use creative problem-solving to find solutions for customer issues
  4. Educate and/or sell our product to the customer
  5. Entering customer information via Windows and cloud-based software
  6. 7 hours of phone/email/chat/social responsibility per day

OTHER FUNCTIONS:

Perform other duties, as assigned by Consumer Supervisor.

POSITION REQUIREMENTS:

  • Must be dependable and have a team first mentality
  • Must be self-motivated and accountable to peers
  • Must have strong and efficient written and verbal communication skills
  • Must have strong problem-solving skills
  • Must be willing to conduct oneself in accordance with Company's Core Values
  • Must be able to manage multiple tasks in a fast pace environment
  • Must have a high level of interpersonal skills
  • Must be able to accurately enter data into multiple systems
  • Must be able to empathize from the customer's point of view

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty exceptionally. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

  1. College degree or equivalent experience
  2. 1 - 2 years customer service experience preferred
  3. Social media experience preferred

TOOLS/EQUIPMENT USED:

  1. Ability to utilize computer systems to find information and problem solve
  2. Basic skill in Excel, MS Word, Outlook

ENVIRONMENTAL FACTORS / WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must occasionally work in distribution as business fluctuations warrant. The noise level of the work environment is usually moderate.

REPORTING RELATIONSHIP:

This position reports directly to a CRC Supervisor


All offers of employment are contingent upon successful completion of a pre-employment drug screen. As a federal contractor, we participate in E-Verify. LaCrosse Footwear, Inc. is an Equal Opportunity and Affirmative Action Employer that strives for and celebrates diversity in its workforce.

Apply