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Virtual Customer Service Jobs in Portland, OR (NOW HIRING)

Travel + Leisure Co.

Virtual Hiring Event

Portland, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Virtual Hiring Event * 221 SW Naito Parkway, Southwest Portland, Portland, Oregon, United States ... customer experience. Join our global team and build a career where memories start with you. We are ...

dbi

Customer Service Representative

Happy Valley, OR

$16.75 - $22.75/hr

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ... Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be ...

PSG Global Solutions

Customer Service

Beaverton, OR · On-site

$17 - $23/hr

Customer Service Provide consumer service support experience by monitoring and responding to inbound service related messages through different channels. Work with the management and product teams to ...

PSG Global Solutions

Customer Service

Beaverton, OR · On-site

$16.75 - $22.75/hr

Superior knowledge in customer service and retail experience * 1 yr experience in marketing research or customer contact position. * Athletic experience Additional Information All your information ...

MITER Brands

Customer Service Representative

Portland, OR

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Milgard Windows & Doors (Part of MITER Brands) Location: Portland ... Teladoc virtual healthcare services * Employee Assistance Program (EAP) * Annual Wellness Clinic ...

MITER Brands

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Milgard Windows & Doors (Part of MITER Brands) Location: Portland ... Teladoc virtual healthcare services * Employee Assistance Program (EAP) * Annual Wellness Clinic ...

MITER Brands

Customer Service Representative

Portland, OR · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Milgard Windows & Doors (Part of MITER Brands) Location: Portland ... Teladoc virtual healthcare services * Employee Assistance Program (EAP) * Annual Wellness Clinic ...

GATEWAY SERVICES, INC.

Customer Service Representative

Portland, OR · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative/Route Service Representative - West Coast Pet Memorial Portland, OR Monday to Friday - 7:00AM - 3:30PM Full-Time (40 hours + overtime as needed) Pay Range: $22.00-$25 ...

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Showing results 1-20

All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Portland, OR

Virtual Customer Service information

See Portland, OR salary details

$10

$18

$27

How much do virtual customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for virtual customer service in Portland, OR is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Portland, OR?

The most popular types of Customer Service jobs in Portland, OR are:

What are popular job titles related to Virtual Customer Service jobs in Portland, OR?

For Virtual Customer Service jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Portland, OR look for?

The top searched job categories for Virtual Customer Service jobs in Portland, OR are:

What cities near Portland, OR are hiring for Virtual Customer Service jobs?

Cities near Portland, OR with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Portland, OR as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,469 per year, or $18 per hour.

Material Customer Service Representative

AGC Electronics America

Hillsboro, OR • On-site

$17.50 - $23.75/hr

Other

Posted 8 days ago

Job description

Material Customer Service Representative

The Material Customer Service Representative provides dedicated sales and logistics operations support for internal (AGC-J) material customer service functions.

This role assists in the preparation of price quotations, purchase orders, and documentation, as needed, to ensure the accurate processing of internal customer orders. This role coordinates effectively with internal departments (such as logistics, procurement, production, and shipping/receiving) to ensure outstanding service and timely communication regarding order status/shipments.

Maintains service standards and ensures high-customer-satisfaction.

Essential Job Functions/Duties:

  • Manages the flow of information and materials from order entry through delivery for assigned internal accounts.
  • Maintains incoming purchase orders.
  • Provides timely, clear response to customer inquiries.
  • Communicates with Supply Chain contacts and relevant stakeholders regarding order status, documentation, reschedules, and any other relevant information.
  • Communicates cross-functionally regarding customer requirements.
  • Processes requests from Head Quarters, as necessary.
  • Creates and manages purchase orders for selected vendors, as necessary.
  • Monitors shipment schedules; accurately generate shippers' letter of instruction (SLI) & commercial invoice (CI) documents for specialty shipments.
  • Generates basic and complex quotes for customers, including preparing and sending out request for quote (RFQs) for subcontractors.
  • Establishes strong relationships with stakeholders; works to maintain the excellent relationship between AGC locations.
  • Navigates internal processes efficiently; meets and/or exceeds customer expectations.
  • Regularly participates in, and contributes to, in-person and virtual customer meetings.
  • Performs other duties as assigned.

Qualifications:

Required Qualifications:

  • Ability to speak and write Japanese fluently, in a business setting
  • 4 years' experience in account focused customer service role required
  • Strong problem solving/troubleshooting skills
  • Excellent communication, verbal and written, and organizational skills
  • Sound decision making and time management skills
  • Intermediate MS Office computer skills; Excel specifically
  • Prior experience working with vendors, purchase orders, and quotes
  • ERP experience; Infor Cloud Suite Industrial preferred

Preferred Qualifications:

  • Manufacturing and/or semi-conductor industry experience
  • Working knowledge of international (imports & exports) shipping requirements

AGCEA is a proud Equal Opportunity Employer

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