(Only QUALIFIED Healthcare Professionals accepted) Laboratory Management/Supervisor - Are you ... You can also schedule a time to chat using this link: https:||calendly.com|caroline-ka-recruiting.
(Only QUALIFIED Healthcare Professionals accepted) Laboratory Management/Supervisor - Are you ... You can also schedule a time to chat using this link: https:||calendly.com|caroline-ka-recruiting.
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Resolve issues or escalate appropriately while managing customer expectations. * Maintain composure ...
Quick apply
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Resolve issues or escalate appropriately while managing customer expectations. * Maintain composure ...
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Resolve issues or escalate appropriately while managing customer expectations. * Maintain composure ...
Quick apply
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Resolve issues or escalate appropriately while managing customer expectations. * Maintain composure ...
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Resolve issues or escalate appropriately while managing customer expectations. * Maintain composure ...
Quick apply
Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ... Resolve issues or escalate appropriately while managing customer expectations. * Maintain composure ...
Service BDC for Mercedes Benz of North Olmsted
North Olmsted, OH · On-site
$14/hr
Specialists also engage customers with outbound phone, email chat and text communications ... Customer contact activities will be managed and recorded in advanced software applications.
Quick apply
Service BDC for Mercedes Benz of North Olmsted
North Olmsted, OH · On-site
$14/hr
Specialists also engage customers with outbound phone, email chat and text communications ... Customer contact activities will be managed and recorded in advanced software applications.
Senior Program Manager
Cleveland, OH · Hybrid
$112K - $113K/yr
If this sounds exciting to you, let's chat! SENIOR PROGRAM MANAGER What experience should you have: * 10+ years proven history of managing projects in a consulting environment. * 5+ years of ...
Quick apply
Senior Program Manager
Cleveland, OH · Hybrid
$112K - $113K/yr
If this sounds exciting to you, let's chat! SENIOR PROGRAM MANAGER What experience should you have: * 10+ years proven history of managing projects in a consulting environment. * 5+ years of ...
Senior Call Center Agent
Beachwood, OH · On-site
$21/hr
... supporting management with various reporting requirements. Availability to work Morning Shifts ... Outbound, SMS, Chat, Inbound, Canvass, Live Sets, Sales Support, etc. * Assist with the ...
Senior Call Center Agent
Beachwood, OH · On-site
$21/hr
... supporting management with various reporting requirements. Availability to work Morning Shifts ... Outbound, SMS, Chat, Inbound, Canvass, Live Sets, Sales Support, etc. * Assist with the ...
Automotive BDC Manager | Competitive Pay and Bonuses
Medical
Dental
Vision
Retirement
PTO
Respond to internet, phone, text, and chat inquiries promptly and professionally. * Coach and motivate team members to achieve appointment, show, and sold goals. * Monitor CRM activity and ensure ...
Automotive BDC Manager | Competitive Pay and Bonuses
Medical
Dental
Vision
Retirement
PTO
Respond to internet, phone, text, and chat inquiries promptly and professionally. * Coach and motivate team members to achieve appointment, show, and sold goals. * Monitor CRM activity and ensure ...
Product Manager
Cleveland, OH · Hybrid
If this sounds exciting to you, let's chat! Associate Product Director This is a unique opportunity ... What experience should you have: * 10-15 years of product management experience or similar product ...
Quick apply
Product Manager
Cleveland, OH · Hybrid
If this sounds exciting to you, let's chat! Associate Product Director This is a unique opportunity ... What experience should you have: * 10-15 years of product management experience or similar product ...
Product Manager
Cleveland, OH · On-site
If this sounds exciting to you, let's chat! Associate Product Director This is a unique opportunity ... What experience should you have: * 10-15 years of product management experience or similar product ...
Product Manager
Cleveland, OH · On-site
If this sounds exciting to you, let's chat! Associate Product Director This is a unique opportunity ... What experience should you have: * 10-15 years of product management experience or similar product ...
Legal Accounting & Finance Manager
Columbus, OH · On-site
Medical
Dental
Life
Retirement
PTO
Accounting & Finance Manager Location: Columbus, Ohio Why You Should Apply * Manage the firm ... Let's chat! Whether you're interested in this opportunity or exploring other opportunities in Ohio ...
Quick apply
Legal Accounting & Finance Manager
Columbus, OH · On-site
Medical
Dental
Life
Retirement
PTO
Accounting & Finance Manager Location: Columbus, Ohio Why You Should Apply * Manage the firm ... Let's chat! Whether you're interested in this opportunity or exploring other opportunities in Ohio ...
We call this role Sales Performance Manager and it's not what you're used to. What You'll Actually ... chat, keep scrolling. Why SVG The desk is handled. The leads are coming. The inventory is there.
We call this role Sales Performance Manager and it's not what you're used to. What You'll Actually ... chat, keep scrolling. Why SVG The desk is handled. The leads are coming. The inventory is there.
We call this role Sales Performance Manager and it's not what you're used to. What You'll Actually ... chat, keep scrolling. Why SVG The desk is handled. The leads are coming. The inventory is there.
Quick apply
We call this role Sales Performance Manager and it's not what you're used to. What You'll Actually ... chat, keep scrolling. Why SVG The desk is handled. The leads are coming. The inventory is there.
Account Manager
Vandalia, OH · On-site
Scope of Position: Manages client program health and relationships, including the trade show ... Familiarity with marketing platforms, chat tools, or campaign workflows * Comfortable handling ...
Account Manager
Vandalia, OH · On-site
Scope of Position: Manages client program health and relationships, including the trade show ... Familiarity with marketing platforms, chat tools, or campaign workflows * Comfortable handling ...
We call this role Sales Performance Manager and it's not what you're used to. What You'll Actually ... chat, keep scrolling. Why SVG The desk is handled. The leads are coming. The inventory is there.
We call this role Sales Performance Manager and it's not what you're used to. What You'll Actually ... chat, keep scrolling. Why SVG The desk is handled. The leads are coming. The inventory is there.
Account Manager
Vandalia, OH · On-site
Manages client program health and relationships, including the trade show calendar, overall program ... Familiarity with marketing platforms, chat tools, or campaign workflows * Comfortable handling ...
Account Manager
Vandalia, OH · On-site
Manages client program health and relationships, including the trade show calendar, overall program ... Familiarity with marketing platforms, chat tools, or campaign workflows * Comfortable handling ...
Manages client program health and relationships, including the trade show calendar, overall program ... Familiarity with marketing platforms, chat tools, or campaign workflows * Comfortable handling ...
Manages client program health and relationships, including the trade show calendar, overall program ... Familiarity with marketing platforms, chat tools, or campaign workflows * Comfortable handling ...
Account Manager- Equipment Rental
Columbus, OH · On-site
$75K - $100K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... chat. Success for the Account Manager and Vandalia Rental is about three things - Connecting, sharing value and providing incredible service to our customers. We lead by serving our partners and ...
Account Manager- Equipment Rental
Columbus, OH · On-site
$75K - $100K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... chat. Success for the Account Manager and Vandalia Rental is about three things - Connecting, sharing value and providing incredible service to our customers. We lead by serving our partners and ...
Service Manager
Medical
Dental
Vision
Retirement
PTO
Text "ProgressJobs" to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time. Position Summary: The Service Manager ...
Service Manager
Medical
Dental
Vision
Retirement
PTO
Text "ProgressJobs" to 25000 to chat with Kate, our AI Recruiting Assistant. She can help you explore open roles, apply, and answer your questions in real time. Position Summary: The Service Manager ...
Account Manager- Equipment Rental
Cincinnati, OH · On-site
$75K - $100K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... chat. Success for the Account Manager and Vandalia Rental is about three things - Connecting, sharing value and providing incredible service to our customers. We lead by serving our partners and ...
Account Manager- Equipment Rental
Cincinnati, OH · On-site
$75K - $100K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... chat. Success for the Account Manager and Vandalia Rental is about three things - Connecting, sharing value and providing incredible service to our customers. We lead by serving our partners and ...
Chat Manager information
What is a chat manager?
Chat Managers are professionals responsible for overseeing and facilitating online chat communications between a company and its customers or users. They manage chat support teams, ensure timely and accurate responses, and work to improve customer satisfaction through effective communication. Chat Managers may also analyze chat metrics, train new chat agents, and develop best practices to enhance service quality. Their role is vital in maintaining a positive digital customer experience and resolving issues efficiently.
What are the key skills and qualifications needed to thrive as a chat manager, and why are they important?
To excel as a Chat Manager, you need expertise in customer service, team leadership, and digital communication, often supported by prior experience in customer support or contact center environments. Familiarity with chat platforms, CRM software, and analytics tools is typically required, and certifications in customer service management can be beneficial. Strong soft skills such as conflict resolution, multitasking, and motivational leadership help build cohesive and high-performing teams. These competencies are essential for ensuring efficient, high-quality customer interactions and meeting organizational service goals.
How does a chat manager typically collaborate with customer support and technical teams to improve service quality?
A Chat Manager works closely with customer support agents to monitor conversations, identify recurring issues, and provide coaching for improved communication. They often liaise with technical teams to relay customer feedback and troubleshoot platform issues, ensuring prompt resolution and smoother chat operations. Regular meetings and data-sharing sessions help align strategies and maintain high service standards. This collaborative approach ensures that both customer-facing representatives and technical staff are informed and responsive to evolving customer needs.
What is the difference between Chat Manager vs Customer Support Specialist?
| Aspect | Chat Manager | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; experience in chat platforms | High school diploma or equivalent; customer service experience |
| Work Environment | Online, remote or office-based chat platforms | Call centers, online support, retail, or service settings |
| Employer & Industry Usage | Tech companies, e-commerce, customer service firms | Retail, telecom, hospitality, and service industries |
| Common Search & Comparison Intent | Understanding roles in chat-based customer service | Customer support roles and responsibilities |
Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.
What are the most commonly searched types of Chat jobs in Ohio?
The most popular types of Chat jobs in Ohio are:
What are popular job titles related to Chat Manager jobs in Ohio?
For Chat Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Chat Manager jobs in Ohio look for?
The top searched job categories for Chat Manager jobs in Ohio are:
What cities in Ohio are hiring for Chat Manager jobs?
Cities in Ohio with the most Chat Manager job openings:
Full-time
Re-posted 3 days ago
Job description
(Only QUALIFIED Healthcare Professionals accepted) Laboratory Management/Supervisor - Are you looking for a new lab leadership job? My name is Caroline and Im a healthcare recruiter Im here to help!
This independent, full-service, medical lab is looking for a full-time, permanent Cytology Manager for the DAY shift. If youre looking to join a team of highly-qualified professionals who are committed to high-quality clinical testing with access to state-of-the-art laboratory equipment, this could be the place for you!
DESCRIPTION
The Cytology Manager is responsible for the overall operation of the department. Additional responsibilities include orienting, evaluating, and documenting performance of testing personnel. This role establishes, maintains, and revises departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety as well as oversees and reviews patient test results, quality control results, and takes remedial action when indicated. The Cytology Manager maintains departmental expenses and productivity within budget and promotes quality relations and creates a supportive climate by serving as a role model.
RESPONSIBILITIES
Responsible for the activities of cytology processors and cytotechnologists, distributing PAP slides, and performing personnel-related functions under the direction of the Medical Laboratory Executives.
Oversee liquid-based slide preparation, staining, and imaging.
Examine Thin Prep prepared PAP cytology slides, retrieve previous history, HPV results, and refer cases for QC or pathologist review.
Maintain all SOPs, department statistics, and daily workload.
Participate in quality initiatives.
Lead laboratory operations with a focus on identifying areas of opportunity and implementing action plans.
Support the Director of Technical Operations with organizational goals and objectives, iNcluding developing and inspiring your team of employees.
Interact with a variety of clients, patients, employees, and business units, with a commitment to customer-focused service.
Review business indicators, optimize processes, and maximize profitability.
Champion safety, compliance, and quality control.
QUALIFICATIONS
BS degree in Cytotechnology
ASCP certification
4 years of relevant full-time experience reading GYN PAP slides
Previous supervisory experience or a cytotechnologist in a lead role preferred
ThinPrep certification with imaging strongly preferred
Knowledge of CLIA and CAP requirements to maintain compliance
Interested? Apply here, or reach out to Caroline via email (caroline@ka-recruiting.com) or phone (617-746-2746). You can also schedule a time to chat using this link: https:||calendly.com|caroline-ka-recruiting.
REF #CQ1279
Be sure to check out all of our jobs at http:||jobs.ka-recruiting.com. We look forward to working with you!
This independent, full-service, medical lab is looking for a full-time, permanent Cytology Manager for the DAY shift. If youre looking to join a team of highly-qualified professionals who are committed to high-quality clinical testing with access to state-of-the-art laboratory equipment, this could be the place for you!
DESCRIPTION
The Cytology Manager is responsible for the overall operation of the department. Additional responsibilities include orienting, evaluating, and documenting performance of testing personnel. This role establishes, maintains, and revises departmental policies and procedures to include departmental programs, quality control, quality assurance, and safety as well as oversees and reviews patient test results, quality control results, and takes remedial action when indicated. The Cytology Manager maintains departmental expenses and productivity within budget and promotes quality relations and creates a supportive climate by serving as a role model.
RESPONSIBILITIES
Responsible for the activities of cytology processors and cytotechnologists, distributing PAP slides, and performing personnel-related functions under the direction of the Medical Laboratory Executives.
Oversee liquid-based slide preparation, staining, and imaging.
Examine Thin Prep prepared PAP cytology slides, retrieve previous history, HPV results, and refer cases for QC or pathologist review.
Maintain all SOPs, department statistics, and daily workload.
Participate in quality initiatives.
Lead laboratory operations with a focus on identifying areas of opportunity and implementing action plans.
Support the Director of Technical Operations with organizational goals and objectives, iNcluding developing and inspiring your team of employees.
Interact with a variety of clients, patients, employees, and business units, with a commitment to customer-focused service.
Review business indicators, optimize processes, and maximize profitability.
Champion safety, compliance, and quality control.
QUALIFICATIONS
BS degree in Cytotechnology
ASCP certification
4 years of relevant full-time experience reading GYN PAP slides
Previous supervisory experience or a cytotechnologist in a lead role preferred
ThinPrep certification with imaging strongly preferred
Knowledge of CLIA and CAP requirements to maintain compliance
Interested? Apply here, or reach out to Caroline via email (caroline@ka-recruiting.com) or phone (617-746-2746). You can also schedule a time to chat using this link: https:||calendly.com|caroline-ka-recruiting.
REF #CQ1279
Be sure to check out all of our jobs at http:||jobs.ka-recruiting.com. We look forward to working with you!
About National Coalition Of Healthcare Recruiters
Sourced by ZipRecruiter
The National Coalition of Healthcare Recruiters (NCHCR) is an established company based in Blennerhassett, West Virginia that operates within the healthcare industry. With a commitment to maintaining high standards of professionalism, they offer specialized recruitment services to healthcare professionals and institutions across the country. Operating as a coalition, they implement a powerful networking platform to connect employers and job seekers in the healthcare sector. The organization’s mission revolves around ensuring that healthcare services across the nation have access to the best talent available and potential candidates can find rewarding opportunities.
Industry
Recruiting and staffing services
Company size
1 - 10 Employees
Headquarters location
Blennerhassett, WV, US
Year founded
2005