... line. The growth has outpaced the operating infrastructure built to manage it. This role sits at ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
... line. The growth has outpaced the operating infrastructure built to manage it. This role sits at ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
Service Desk Analyst
Campbell, CA · On-site
$23.75 - $32.50/hr
... live chat, remote desktop, and messaging. You will also record the details of every customer ... Provide first line of response to requests for various hardware, software, peripherals, and ...
Service Desk Analyst
Campbell, CA · On-site
$23.75 - $32.50/hr
... live chat, remote desktop, and messaging. You will also record the details of every customer ... Provide first line of response to requests for various hardware, software, peripherals, and ...
Experience with or strong familiarity with LLM/chat product experiences, including conversational ... Comfortable operating across multiple surfaces (iOS, Android, Web) and working with experimentation ...
Experience with or strong familiarity with LLM/chat product experiences, including conversational ... Comfortable operating across multiple surfaces (iOS, Android, Web) and working with experimentation ...
Experience with or strong familiarity with LLM/chat product experiences, including conversational ... Comfortable operating across multiple surfaces (iOS, Android, Web) and working with experimentation ...
Experience with or strong familiarity with LLM/chat product experiences, including conversational ... Comfortable operating across multiple surfaces (iOS, Android, Web) and working with experimentation ...
Experience with or strong familiarity with LLM/chat product experiences, including conversational ... Comfortable operating across multiple surfaces (iOS, Android, Web) and working with experimentation ...
Experience with or strong familiarity with LLM/chat product experiences, including conversational ... Comfortable operating across multiple surfaces (iOS, Android, Web) and working with experimentation ...
Senior AV Design & Operations Engineer
Irvine, CA · On-site
$86K - $113K/yr
Responsible for configuring, operating, and maintaining Audio-Visual (AV) equipment and solutions ... the last line of defense for AV support within IT Act as a Subject Matter Expert (SME) for Zoom ...
Quick apply
Senior AV Design & Operations Engineer
Irvine, CA · On-site
$86K - $113K/yr
Responsible for configuring, operating, and maintaining Audio-Visual (AV) equipment and solutions ... the last line of defense for AV support within IT Act as a Subject Matter Expert (SME) for Zoom ...
Sr. Assembler
Los Gatos, CA · On-site
$62K - $70K/yr
May conduct quality inspections on processing line in accordance with quality specifications ... Complies with Standard Operating Procedure requirements. Meets quality standards and performs basic ...
Sr. Assembler
Los Gatos, CA · On-site
$62K - $70K/yr
May conduct quality inspections on processing line in accordance with quality specifications ... Complies with Standard Operating Procedure requirements. Meets quality standards and performs basic ...
Provide front-line support for a range of technical issues. * Troubleshoot and support Apple ... Ensure compliance with IT operating procedures. * Handle equipment logistics, boxing, shipping and ...
Provide front-line support for a range of technical issues. * Troubleshoot and support Apple ... Ensure compliance with IT operating procedures. * Handle equipment logistics, boxing, shipping and ...
Sr. Assembler
$62K - $70K/yr
May conduct quality inspections on processing line in accordance with quality specifications ... Complies with Standard Operating Procedure requirements. Meets quality standards and performs basic ...
Sr. Assembler
$62K - $70K/yr
May conduct quality inspections on processing line in accordance with quality specifications ... Complies with Standard Operating Procedure requirements. Meets quality standards and performs basic ...
Customer Service Representative
San Diego, CA · On-site
$21/hr
... line. Your key areas of focus are answering inbound FAQ calls, making follow-up outbound calls ... chat, and performing administrative projects. Responsibilities * Perform standard operating ...
Customer Service Representative
San Diego, CA · On-site
$21/hr
... line. Your key areas of focus are answering inbound FAQ calls, making follow-up outbound calls ... chat, and performing administrative projects. Responsibilities * Perform standard operating ...
Customer Service Representative
San Diego, CA · Hybrid
$21/hr
... line. Your key areas of focus are answering inbound FAQ calls, making follow-up outbound calls ... chat, and performing administrative projects. Responsibilities * Perform standard operating ...
Customer Service Representative
San Diego, CA · Hybrid
$21/hr
... line. Your key areas of focus are answering inbound FAQ calls, making follow-up outbound calls ... chat, and performing administrative projects. Responsibilities * Perform standard operating ...
Workforce Management Specialist I
$26.38 - $30.33/hr
... 400 front line crisis call, chat and text staff and volunteers. * Create, manage, and generate ... Have open availability and flexibility to work within the programs operating hours, including ...
Workforce Management Specialist I
$26.38 - $30.33/hr
... 400 front line crisis call, chat and text staff and volunteers. * Create, manage, and generate ... Have open availability and flexibility to work within the programs operating hours, including ...
Head of Marketing
San Francisco, CA · On-site
$160K - $220K/yr
Our platform delivers the chat, cowork, and code capabilities that enterprises need at 80% lower ... Cross-functional operator : You add great value in an engineering standup, a sales pipeline review ...
Head of Marketing
San Francisco, CA · On-site
$160K - $220K/yr
Our platform delivers the chat, cowork, and code capabilities that enterprises need at 80% lower ... Cross-functional operator : You add great value in an engineering standup, a sales pipeline review ...
Office of the CEO - Growth
San Francisco, CA · On-site
$160K - $200K/yr
One of the first dedicated growth hires at Pallet, with a direct line to the Office of the CEO * ... Chat with Jeff Zhao - Head of Deployments - 30-45 mins * Proficiency Assessment - live case ...
Office of the CEO - Growth
San Francisco, CA · On-site
$160K - $200K/yr
One of the first dedicated growth hires at Pallet, with a direct line to the Office of the CEO * ... Chat with Jeff Zhao - Head of Deployments - 30-45 mins * Proficiency Assessment - live case ...
... operating systems in a DoD or government environment . In this role, you will help maintain and ... Provide first-line technical support to end users via phone, email, chat, or in-person assistance.
... operating systems in a DoD or government environment . In this role, you will help maintain and ... Provide first-line technical support to end users via phone, email, chat, or in-person assistance.
... operating systems in a DoD or government environment. In this role, you will help maintain and ... Provide first-line technical support to end users via phone, email, chat, or in-person assistance.
... operating systems in a DoD or government environment. In this role, you will help maintain and ... Provide first-line technical support to end users via phone, email, chat, or in-person assistance.
Desktop Systems Analyst
$27.81 - $34/hr
Provides technical support across the company via in-person, email, chat, or phone. * Repairs and ... Provide level 1 support for Service Desk line during off hours. * Helps Coordinators and Desktop ...
Desktop Systems Analyst
$27.81 - $34/hr
Provides technical support across the company via in-person, email, chat, or phone. * Repairs and ... Provide level 1 support for Service Desk line during off hours. * Helps Coordinators and Desktop ...
Assistant Director of the Library
Pasadena, CA · On-site
$68K - $70K/yr
Oversee and evaluate the delivery of reference services, including in-person, phone, chat, and ... Update and maintain public services policy and standard operating procedures * Provide assistance ...
New
Assistant Director of the Library
Pasadena, CA · On-site
$68K - $70K/yr
Oversee and evaluate the delivery of reference services, including in-person, phone, chat, and ... Update and maintain public services policy and standard operating procedures * Provide assistance ...
New
Learning & Knowledge Systems Lead
San Francisco, CA · On-site
$110K - $170K/yr
The role in one line You turn the judgment locked inside Harper's best operators into AI-legible ... chat thread is throughput left on the floor. The next bottleneck here isn't engineering. It's ...
Learning & Knowledge Systems Lead
San Francisco, CA · On-site
$110K - $170K/yr
The role in one line You turn the judgment locked inside Harper's best operators into AI-legible ... chat thread is throughput left on the floor. The next bottleneck here isn't engineering. It's ...
Associate Support Engineer
San Francisco, CA · On-site
$80K - $100K/yr
... single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent ... You'll engage with customers through various channels (email, Slack, chat, Zoom calls, live events ...
Associate Support Engineer
San Francisco, CA · On-site
$80K - $100K/yr
... single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent ... You'll engage with customers through various channels (email, Slack, chat, Zoom calls, live events ...
Chat Line Operator information
See California salary details
$11.62 - $12.62
1% of jobs
$12.62 - $13.61
2% of jobs
$13.61 - $14.60
8% of jobs
$14.60 - $15.59
9% of jobs
$15.88 is the 25th percentile. Wages below this are outliers.
$15.59 - $16.58
14% of jobs
The median wage is $17.38 / hr.
$16.58 - $17.58
19% of jobs
$17.58 - $18.57
14% of jobs
$19.29 is the 75th percentile. Wages above this are outliers.
$18.57 - $19.56
11% of jobs
$19.56 - $20.55
13% of jobs
$20.55 - $21.55
6% of jobs
$21.55 - $22.54
3% of jobs
$11
$17
$22
How much do chat line operator jobs pay per hour?
What are some common challenges faced by Chat Line Operators, and how can they be managed?
Chat Line Operators often handle multiple simultaneous conversations and may encounter customers with urgent or sensitive issues, which can make it a fast-paced and demanding environment. Effective time management and prioritization skills help operators respond promptly without sacrificing quality. It's important to stay calm under pressure and use available resources or escalation procedures when addressing complex inquiries. Many employers provide ongoing training and access to support materials, which can help operators feel prepared and confident in handling challenging situations.
What is a Chat Line Operator job?
A Chat Line Operator answers phone calls or online messages, engaging in conversations with customers for entertainment, support, or companionship. This role often involves active listening, providing friendly or engaging discussions, and sometimes following specific scripts or guidelines. Operators may work in various industries, including dating, customer service, or adult chat services. Strong communication skills, discretion, and professionalism are essential for success in this position. The work is typically remote, offering flexible hours depending on the company’s needs.
What are the key skills and qualifications needed to thrive in the Chat Line Operator position, and why are they important?
To thrive as a Chat Line Operator, you need excellent written communication, fast typing skills, and a high level of accuracy and attention to detail. Familiarity with chat software platforms, CRM systems, and sometimes basic data entry or ticketing tools is typically required. Strong soft skills such as empathy, patience, and active listening help operators effectively support customers and create positive interactions. These abilities ensure clear, helpful, and timely responses, which are crucial for customer satisfaction and efficient service delivery.

Full-time
Posted 3 days ago
Intuit rating
8.3
Based on 87 frontline employees who took The Breakroom Quiz
79th of 202 rated software companies
Job description
Mid-Market is one of QuickBooks' highest-leverage growth bets - a fast-growing, multi-channel motion spanning inbound and outbound, account-based hunting, upgrades and migrations, and the Advanced product line. The growth has outpaced the operating infrastructure built to manage it. This role sits at the intersection of strategy and operations: defining who we target, designing the plays that win them, tracking what those plays produce, and translating it all into a revenue view that leadership and Finance trust. It is equal parts strategist and operator - analytical enough to be trusted with the numbers, strategic enough to do something useful with them.
Responsibilities
Strategy & GTM
Define and refine ICPs, customer segmentation, and market sizing to drive EMM targeting and coverage
Design, launch, and measure Go-to-Market plays end to end - bringing a clear double-down / modify / cut recommendation
Develop new initiative concepts grounded in propensity, conversion, capacity, and competitive signal
Performance Tracking & Sales Operations
Own the Emerging Mid-Market initiative scorecard across channels - units, revenue line of sight, confidence, and week-over-week trend
Build and maintain a Finance-reconciled units-to-revenue view, plus durable forecasting and capacity models
Flag initiative risk early - with root cause and recommendation - before quarter end, not after
Cross-Functional & Executive
Partner with Sales Ops, Data & Analytics, Finance, Customer Success and Marketing on durable reporting and lead-quality alignment
Prepare executive-ready narratives - number-first, diagnostic, and requiring minimal rework
Drive adoption of new tools, reports, and processes across the team
Qualifications
The strongest candidates bring the operating toolkit of a top-tier management consulting firm - and the judgment to apply it in-house, inside a fast-moving sales organization.
Required
5-8+ years in Sales Strategy, GTM strategy, sales operations, or management consulting at a SaaS or technology company - ideally including time at a top-tier consulting firm
Strong analytical skills - translating complex data into clear, actionable recommendations; proficiency with Salesforce reporting, Tableau, and Excel
Exceptional AI GTM fluency -- knows and have experience running agentic AI GTM stack using state of the art tools & framework beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity)
Demonstrated success designing, launching, and measuring GTM plays that drove measurable business outcomes
Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels
Deep understanding of the sales lifecycle, sales methodologies, and B2B SaaS sales processes, ideally in a mid-market or enterprise context
Comfort in a fast-paced, dynamic environment; Bachelor's in Business, Marketing, Economics, or a related field (MBA a plus)
Preferred
2+ years at a top-tier management consulting firm (e.g., McKinsey, Bain, BCG), with a track record of moving from analysis to implementation
Prior Sales Operations, Revenue Operations, Business Analytics, or Strategy experience at a high-growth technology company
Familiarity with QuickBooks Advanced or the SMB / Emerging Mid-Market segment
- Github repositories to showcase AI Go-to-Market use cases (e.g., AI SDR, agentic growth marketing)
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: