Los Altos, CA · Remote
$22 - $24/hr
Chat Operator Responsibilities As a member of our Chat Team your responsibilities will include ... Experience with a multi-line phone system * Must be at least 18 years old, high school diploma ...
Los Altos, CA · Remote
$22 - $24/hr
Chat Operator Responsibilities As a member of our Chat Team your responsibilities will include ... Experience with a multi-line phone system * Must be at least 18 years old, high school diploma ...
Los Altos, CA · On-site
$22 - $24/hr
Chat Operator Responsibilities As a member of our Chat Team your responsibilities will include ... Experience with a multi-line phone system * Must be at least 18 years old, high school diploma ...
Los Altos, CA · On-site
$22 - $24/hr
Chat Operator Responsibilities As a member of our Chat Team your responsibilities will include ... Experience with a multi-line phone system * Must be at least 18 years old, high school diploma ...
Los Altos, CA · On-site
$22 - $24/hr
Chat Operator Responsibilities As a member of our Chat Team your responsibilities will include ... Experience with a multi-line phone system * Must be at least 18 years old, high school diploma ...
Los Altos, CA · On-site
$22 - $24/hr
Chat Operator Responsibilities As a member of our Chat Team your responsibilities will include ... Experience with a multi-line phone system * Must be at least 18 years old, high school diploma ...
Torrance, CA · On-site
Support nationwide customer, dealer and field for operations (including the chat line and inbox ... Knowledge summarizes standard operating procedures to help representatives understand how best to ...
Torrance, CA · On-site
Support nationwide customer, dealer and field for operations (including the chat line and inbox ... Knowledge summarizes standard operating procedures to help representatives understand how best to ...
Our technology goes far beyond chat: it sees, reads, clicks, types, and makes decisions ... From automating compliance reviews to handling customer operations, our Operators are quietly ...
Our technology goes far beyond chat: it sees, reads, clicks, types, and makes decisions ... From automating compliance reviews to handling customer operations, our Operators are quietly ...
San Francisco, CA · On-site
$150 - $200/hr
Our technology goes far beyond chat: it sees, reads, clicks, types, and makes decisions ... From automating compliance reviews to handling customer operations, our Operators are quietly ...
San Francisco, CA · On-site
$150 - $200/hr
Our technology goes far beyond chat: it sees, reads, clicks, types, and makes decisions ... From automating compliance reviews to handling customer operations, our Operators are quietly ...
Brisbane, CA · On-site
... front line phone/chat staff to handle. May include Deskside/Field work at specific locations 5 ... operating systems in a networked environment * Demonstrated proficiency in supporting mobile ...
Brisbane, CA · On-site
... front line phone/chat staff to handle. May include Deskside/Field work at specific locations 5 ... operating systems in a networked environment * Demonstrated proficiency in supporting mobile ...
... Orders, Standard Operating Procedures, and Team Lead guidance. * Provide front-line customer ... Ability to provide timely, professional support over chat, email, and phone while documenting ...
New
... Orders, Standard Operating Procedures, and Team Lead guidance. * Provide front-line customer ... Ability to provide timely, professional support over chat, email, and phone while documenting ...
New
... Orders, Standard Operating Procedures, and Team Lead guidance. * Provide front-line customer ... Ability to provide timely, professional support over chat, email, and phone while documenting ...
... Orders, Standard Operating Procedures, and Team Lead guidance. * Provide front-line customer ... Ability to provide timely, professional support over chat, email, and phone while documenting ...
Point Mugu Nawc, CA · On-site
... Orders, Standard Operating Procedures, and Team Lead guidance. * Provide front-line customer ... Ability to provide timely, professional support over chat, email, and phone while documenting ...
Point Mugu Nawc, CA · On-site
... Orders, Standard Operating Procedures, and Team Lead guidance. * Provide front-line customer ... Ability to provide timely, professional support over chat, email, and phone while documenting ...
... Orders, Standard Operating Procedures, and Team Lead guidance. * Provide front-line customer ... Ability to provide timely, professional support over chat, email, and phone while documenting ...
... Orders, Standard Operating Procedures, and Team Lead guidance. * Provide front-line customer ... Ability to provide timely, professional support over chat, email, and phone while documenting ...
... Orders, Standard Operating Procedures, and Team Lead guidance. * Provide front-line customer ... Ability to provide timely, professional support over chat, email, and phone while documenting ...
... Orders, Standard Operating Procedures, and Team Lead guidance. * Provide front-line customer ... Ability to provide timely, professional support over chat, email, and phone while documenting ...
Mountain View, CA · On-site
$163K - $220K/yr
... line. The growth has outpaced the operating infrastructure built to manage it. This role sits at ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
Mountain View, CA · On-site
$163K - $220K/yr
... line. The growth has outpaced the operating infrastructure built to manage it. This role sits at ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
Mountain View, CA · On-site
$163K - $220K/yr
... line. The growth has outpaced the operating infrastructure built to manage it. This role sits at ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
Mountain View, CA · On-site
$163K - $220K/yr
... line. The growth has outpaced the operating infrastructure built to manage it. This role sits at ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
Mountain View, CA · On-site
$163K - $220K/yr
... line. The growth has outpaced the operating infrastructure built to manage it. This role sits at ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
Mountain View, CA · On-site
$163K - $220K/yr
... line. The growth has outpaced the operating infrastructure built to manage it. This role sits at ... beyond chat (e.g., Claude Code, Cowork, Codex, Antigravity) * Demonstrated success designing ...
San Francisco, CA · On-site
$100 - $125/hr
Our technology goes far beyond chat: it sees, reads, clicks, types, and makes decisions ... From automating compliance reviews to handling customer operations, our Operators are quietly ...
San Francisco, CA · On-site
$100 - $125/hr
Our technology goes far beyond chat: it sees, reads, clicks, types, and makes decisions ... From automating compliance reviews to handling customer operations, our Operators are quietly ...
Los Angeles, CA · On-site
$150 - $200/hr
HOW WE THINK From day one, we've operated on first principles, and the first principle is the ... That's why there's a direct line from your keyboard to production here. We didn't remove the ...
Los Angeles, CA · On-site
$150 - $200/hr
HOW WE THINK From day one, we've operated on first principles, and the first principle is the ... That's why there's a direct line from your keyboard to production here. We didn't remove the ...
Irvine, CA · On-site
$86K - $113K/yr
Responsible for configuring, operating, and maintaining Audio-Visual (AV) equipment and solutions ... the last line of defense for AV support within IT Act as a Subject Matter Expert (SME) for Zoom ...
Quick apply
Irvine, CA · On-site
$86K - $113K/yr
Responsible for configuring, operating, and maintaining Audio-Visual (AV) equipment and solutions ... the last line of defense for AV support within IT Act as a Subject Matter Expert (SME) for Zoom ...
San Diego, CA · On-site
$150 - $200/hr
Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy ... Operating Model optimization of Insurance operations. * Agile / Scrum / Kanban Methodology.
San Diego, CA · On-site
$150 - $200/hr
Worked across the insurance value chain line of Underwriting, Claims, New Business, Policy ... Operating Model optimization of Insurance operations. * Agile / Scrum / Kanban Methodology.
Mountain View, CA · On-site
Provide front-line support for a range of technical issues. * Troubleshoot and support Apple ... Ensure compliance with IT operating procedures. * Handle equipment logistics, boxing, shipping and ...
Mountain View, CA · On-site
Provide front-line support for a range of technical issues. * Troubleshoot and support Apple ... Ensure compliance with IT operating procedures. * Handle equipment logistics, boxing, shipping and ...
$11.62 - $12.62
1% of jobs
$12.62 - $13.61
2% of jobs
$13.61 - $14.60
8% of jobs
$14.60 - $15.59
9% of jobs
$15.88 is the 25th percentile. Wages below this are outliers.
$15.59 - $16.58
14% of jobs
The median wage is $17.38 / hr.
$16.58 - $17.58
19% of jobs
$17.58 - $18.57
14% of jobs
$19.29 is the 75th percentile. Wages above this are outliers.
$18.57 - $19.56
11% of jobs
$19.56 - $20.55
13% of jobs
$20.55 - $21.55
6% of jobs
$21.55 - $22.54
3% of jobs
$11
$17
$22
A Chat Line Operator answers phone calls or online messages, engaging in conversations with customers for entertainment, support, or companionship. This role often involves active listening, providing friendly or engaging discussions, and sometimes following specific scripts or guidelines. Operators may work in various industries, including dating, customer service, or adult chat services. Strong communication skills, discretion, and professionalism are essential for success in this position. The work is typically remote, offering flexible hours depending on the company’s needs.
To thrive as a Chat Line Operator, you need excellent written communication, fast typing skills, and a high level of accuracy and attention to detail. Familiarity with chat software platforms, CRM systems, and sometimes basic data entry or ticketing tools is typically required. Strong soft skills such as empathy, patience, and active listening help operators effectively support customers and create positive interactions. These abilities ensure clear, helpful, and timely responses, which are crucial for customer satisfaction and efficient service delivery.
Chat Line Operators often handle multiple simultaneous conversations and may encounter customers with urgent or sensitive issues, which can make it a fast-paced and demanding environment. Effective time management and prioritization skills help operators respond promptly without sacrificing quality. It's important to stay calm under pressure and use available resources or escalation procedures when addressing complex inquiries. Many employers provide ongoing training and access to support materials, which can help operators feel prepared and confident in handling challenging situations.
The most popular types of Chat Line Operator jobs in California are:
For Chat Line Operator jobs in California, the most frequently searched job titles are:
The top searched job categories for Chat Line Operator jobs in California are:
$22 - $24/hr
Full-time
Posted 16 days ago
Assist clients with medical advice and questions via chat or phone on the online platform.
Manage high volume chat system, accurately answer chats, and assist with phone calls as needed.
Schedule appointments for doctors and technicians, and follow up on appointment changes or no-shows.
5.8
Based on 281 frontline employees who took The Breakroom Quiz
37th of 56 rated veterinary
Description - Applicant MUST live in California
Make a difference in hundreds of lives a week! We are looking for a dedicated, full-time, self-driven individual who can help our teams and our clients with medical advice and questions on our online chat platform. This position is a great opportunity for Assistants, Technicians, and RVTs to utilize their medical skills and knowledge to help patients online. This will be a very busy and demanding role that is customer service focused and heavy on CSR responsibilities.
Chat Operator Responsibilities
As a member of our Chat Team your responsibilities will include:
Offer genuine client service while assisting our clients via chat or phone.
Keep a positive attitude for your remote team members, Adobe team members, and our clients.
Work as a team to give our clients the best customer service possible.
Have excellent communication skills (written and oral).
Manage high volume chat system. Accurately and efficiently answer chats and assist with phone calls as needed.
Schedule appointments for 20+ doctors which work in multiple locations that see different types of animals. Also schedule Technician appointments for vaccines, nail trims, blood draws, anal glands, etc.
Have a great phone and chat voice (interactive, positive, calming).
Work well within the CSR team and with the other departments in our hospital.
Be detail oriented: Collect correct client/patient information, relay correct information to doctors/ technicians/ other departments, type notes in patient records, give accurate information to our clients.
Review and transcribe doctor voice mail messages at various times throughout the day.
Correct appointments as needed and follow up with team members and manager about incorrect appointments.
Contact clients for doctors or techs as needed.
Contact no show appointments for rescheduling.
Additional projects will be added as training and aptitude allow.
Expectations Unique to Remote Position
This is a full-time position of 40 hours/week -MUST BE AVAILABLE SATURDAYS
Remain logged in and reachable by Adobe staff email and Microsoft Teams throughout shift.
Clearly communicate with direct manager using Microsoft Teams, Email, Phone, or Vocera.
For the first month: weekly online meetings with direct manager. Then bi-weekly online meetings with direct manager.
Bi-Monthly staff meeting (ability to attend virtually) with direct manager and Client Services team.
Keep detailed daily log of all equipment complications. Email to IT Manager and Direct Manager at the end of shift.
Follow all Adobe Animal Hospital policies including attendance and tardy policies.
Ability to trouble shoot basic computer, internet, chat, and phone issues as they arise.
Qualifications
Workspace and environment requirements
Dedicated work desk that will accommodate a desktop computer and full-size phone.
Adequate internet connection. IT will assist with this and let you know the specifications.
Distraction free work environment just like you were working in the hospital. A remote position is not a substitute for child or elder care.
Skills
Experienced with multi-tasking
Professional written and oral communication skills
Strong work ethic
Ability to stay on task without direct supervision
Creative problem solver
Independent
Self motivated
Client focused
Able to effectively prioritize
Requirements for Applying
Minimum of two years previous veterinary medical experience as an Assistant, Technician, or RVT
Computer experience
Experience with a multi-line phone system
Must be at least 18 years old, high school diploma, fluent in English (written and oral).
Must be comfortable sitting and/or standing for long periods of time and be able to operate a computer and phone.
Must be available to work one weekend day per week, and 2+ holidays per year
Pay Range
Get the full story on Breakroom
Sourced by ZipRecruiter
National Veterinary Associates, based in Agoura Hills, CA, US, is a leading provider in the veterinary healthcare industry. Established in 1996, it operates independently owned veterinary practices across the United States, Canada, Australia, and New Zealand. With a passion for pet health, National Veterinary Associates supports over 1000 veterinary hospitals and pet resort entities. Though their website, nva.com, doesn't explicitly describe their mission, it is evident that their aim is to empower veterinarians with the resources they need to provide high-quality, compassionate pet care services. They have made remarkable strides in advancing veterinary medicine, which is a testament to their industry influence and commitment.
Veterinary services
10,000+ Employees
Agoura Hills, CA, US
1996
