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Chat Agent Jobs in Ladson, SC (NOW HIRING)

Lose Design

Customer Service Agent

Goose Creek, SC · On-site

$30.50/hr

Customer Service Agent Goose Creek, SC, United States Or refer someone Job Openings Customer Service Agent About the Job We are looking for a Customer Service Representative who will be responsible ...

Promoted2

Remote Insurance Agent

Charleston, SC · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year income with full training and qualified leads provided - join a fast-growing national financial services ...

The Dewberry

Reservations Sales Coordinator

Charleston, SC · On-site

$16.25 - $20.50/hr

Reservations Agent The Reservations team is the backbone to the hotel, fielding all incoming calls ... Monitor live chat. * Build guest loyalty by offering assistance and recognizing returning guests.

Heirloom

Customer Success Agent

Mount Pleasant, SC · On-site

$15/hr

Customer Success Agent Heirloom Cloud Corporation seeks Customer Success Agents (CSA) to engage with inbound leads and existing customers. CSAs are given the resources to obsess over guiding these ...

Heirloom

Customer Success Agent

Mount Pleasant, SC · On-site

$15/hr

Customer Success Agent Heirloom Cloud Corporation seeks Customer Success Agents (CSA) to engage with inbound leads and existing customers. CSAs are given the resources to obsess over guiding these ...

Liveops

Remote Customer Service Agent

Charleston, SC · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

North Charleston, SC · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsChat Agent JobsChat Agent Jobs in Ladson, SC

Chat Agent information

See Ladson, SC salary details

$4

$16

$23

How much do chat agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for chat agent in Ladson, SC is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.08 per hour, depending on experience, location, and employer.

How does a chat agent typically collaborate with other departments to resolve customer inquiries?

Chat Agents often act as the first point of contact for customers, but resolving certain inquiries may require close collaboration with other departments, such as technical support, billing, or sales. It's common for Chat Agents to escalate complex issues or coordinate with subject matter experts to ensure customers receive accurate and timely solutions. Effective communication and documentation are key, as agents must relay customer concerns clearly and follow up on the status of escalated cases. This collaborative environment helps build a supportive team culture and ensures high-quality customer service.

What is a chat agent?

Chat Agents are customer service professionals who assist customers through online chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve customer concerns in real time. Chat Agents typically work for businesses in industries like e-commerce, technology, and telecommunications. Their main goal is to ensure customer satisfaction by delivering quick and accurate responses through text-based communication.

What is the difference between Chat Agent vs Customer Service Representative?

AspectChat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOnline, remote or call center settings, primarily via chat platformsCall centers, retail stores, or office settings, via phone or in person
Industry UsageCommon in e-commerce, tech support, and online services

Chat Agents primarily handle customer inquiries through online chat platforms, focusing on quick, written communication. Customer Service Representatives may work via phone, in person, or chat, providing broader support. While both roles require strong communication skills, Chat Agents specialize in digital, text-based interactions, often in online environments, whereas Customer Service Reps may handle a wider range of customer issues across multiple channels.

What are the key skills and qualifications needed to thrive as a chat agent?

To thrive as a Chat Agent, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and typing proficiency are typically required. Patience, active listening, and adaptability help build rapport and efficiently address diverse customer concerns. These skills are crucial for delivering prompt, accurate, and positive customer experiences in a digital environment.

Are chat agent jobs legit?

Chat agent jobs are legitimate roles that involve providing customer support through online messaging platforms. They often require good communication skills, familiarity with chat software, and sometimes specific training or certifications. As with any job opportunity, it is important to verify the employer's credibility to avoid scams.

What does a chat agent do?

A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

More about Chat Agent jobs
What job categories do people searching Chat Agent jobs in Ladson, SC look for? The top searched job categories for Chat Agent jobs in Ladson, SC are:
What cities near Ladson, SC are hiring for Chat Agent jobs? Cities near Ladson, SC with the most Chat Agent job openings:
Chat Agent jobs near you
Infographic showing various Chat Agent job openings in Ladson, SC as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,518 per year, or $16.1 per hour.

Director Of Agent Attraction

Dave Friedman Team

Mount Pleasant, SC • On-site

Full-time

Posted 28 days ago

Job description

Description
Director of Agent Attraction - Top Producer Wanted!
Are you a hunter by nature who thrives on the thrill of the chase? Do you consistently hit or exceed your goals and love the art and science of connecting top-tier talent with winning organizations? If so, we want to meet you.
We are looking for someone with a SALES background (real estate or otherwise), as well as Marketing & Branding experience. Recruiting experience not required. If you have a passion for SALES, branding our company, and for helping people around you find a rewarding career and a better life, let's chat!
Our goal is clear: 15 agent hires per quarter (60 per year) - and not just hires, but agents who succeed, stay, and grow into top producers within our organization.
If you get energy from people, love being face-to-face, enjoy strategic conversations, and are equally comfortable picking up the phone and prospecting - this role is for you.
This is not passive recruiting.
This is proactive, relationship-driven growth.
What Success Looks Like
  • 15 new agent hires per quarter
  • Consistent inbound and outbound recruiting activity
  • Strong recruiting funnel metrics
  • Retention of recruited agents
  • 20% of new hires progressing into Top Tier production

Core Values We Live By
  • We Hustle and Work Hard
  • We Embrace Accountability, Coachability, and Discipline
  • We Exude Positive Energy, Passion, and Enthusiasm
  • We Have a Growth Mindset
  • We Are Driven and Committed Team Players
  • We Lead with Character, Integrity, and Humility

What You'll Gain
  • Competitive base salary + performance-based incentives
  • Clear goals and a measurable growth path
  • The opportunity to be a key driver of company expansion
  • A high-performance, growth-minded environment
  • Opportunity to hit Profit Share Bonuses via the revenue growth you generate for the company

If you are driven to influence, build relationships, and help grow a dominant real estate organization in Charleston, we want to meet you.
Responsibilities
$48
Qualifications
$49

Apply