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Chat Agent Jobs in Clinton, SC (NOW HIRING)

Liveops

Remote Customer Service Agent

Simpsonville, SC · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Chat Agent information

See Clinton, SC salary details

$4

$16

$23

How much do chat agent jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for chat agent in Clinton, SC is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $18.17 per hour, depending on experience, location, and employer.

What is a chat agent?

Chat Agents are customer service professionals who assist customers through online chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve customer concerns in real time. Chat Agents typically work for businesses in industries like e-commerce, technology, and telecommunications. Their main goal is to ensure customer satisfaction by delivering quick and accurate responses through text-based communication.

What does a chat agent do?

A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

What are the key skills and qualifications needed to thrive as a chat agent?

To thrive as a Chat Agent, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and typing proficiency are typically required. Patience, active listening, and adaptability help build rapport and efficiently address diverse customer concerns. These skills are crucial for delivering prompt, accurate, and positive customer experiences in a digital environment.

How does a chat agent typically collaborate with other departments to resolve customer inquiries?

Chat Agents often act as the first point of contact for customers, but resolving certain inquiries may require close collaboration with other departments, such as technical support, billing, or sales. It's common for Chat Agents to escalate complex issues or coordinate with subject matter experts to ensure customers receive accurate and timely solutions. Effective communication and documentation are key, as agents must relay customer concerns clearly and follow up on the status of escalated cases. This collaborative environment helps build a supportive team culture and ensures high-quality customer service.

What is the difference between Chat Agent vs Customer Service Representative?

AspectChat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOnline, remote or call center settings, primarily via chat platformsCall centers, retail stores, or office settings, via phone or in person
Industry UsageCommon in e-commerce, tech support, and online services

Chat Agents primarily handle customer inquiries through online chat platforms, focusing on quick, written communication. Customer Service Representatives may work via phone, in person, or chat, providing broader support. While both roles require strong communication skills, Chat Agents specialize in digital, text-based interactions, often in online environments, whereas Customer Service Reps may handle a wider range of customer issues across multiple channels.

How do you become a chat agent?

To become a chat agent, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer after hiring.
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What job categories do people searching Chat Agent jobs in Clinton, SC look for?

The top searched job categories for Chat Agent jobs in Clinton, SC are:

What cities near Clinton, SC are hiring for Chat Agent jobs?

Cities near Clinton, SC with the most Chat Agent job openings:

Chat Agent jobs near you
Infographic showing various Chat Agent job openings in Clinton, SC as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $33,717 per year, or $16.2 per hour.

Sr. Software Engineer

American Credit Acceptance

Spartanburg, SC

$98K - $129K/yr

Full-time

Re-posted 28 days ago

American Credit Acceptance rating

7.3

Company rating: 7.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Description

Description:
We’re a fast-growing, financially strong auto-finance company, and we’re looking for a Senior Software Engineer who delivers business impact through high-quality software. You’ll analyze requirements, design robust solutions, write efficient and secure code, and ensure releases meet user needs and organizational goals. As a senior member of the team, you will also mentor others, raise engineering standards, and help institutionalize modern AI-assisted development practices to improve cycle time and quality.
Minimum Qualifications:
  • Bachelor’s degree in computer science or related discipline
  • 7+ years of Software Engineering experience
  • Strong communication skills
 Desired Qualifications:
  • Design, build, and test incremental, production-ready solutions that deliver measurable business outcomes.
  • Contribute across the stack (front-end and back-end), with attention to scalability, performance, maintainability, and security-first design.
  • Implement AI-DLC Patterns (e.g., code assistants, chat/agent tools, test generators) to accelerate analysis, coding, refactoring, test creation, and documentation—while maintaining human oversight and accountability.
  • Responsible AI: Evaluate AI suggestions for correctness, security, performance, and style; ensure output meets coding standards and organizational guardrails.
  • Automate the routine: leverage AI to scaffold boilerplate, generate typed API clients, create repeatable test fixtures, and CICD pipelines.
  • Mentor & pair: model effective AI usage in pairing sessions; coach junior engineers on prompt strategies to promote AIAE practices.
  • Strong object-oriented skills in C#; deep experience with API design (REST and/or GraphQL) and Angular (or similar).
  • Cloud-native development (AWS preferred); familiarity with AWS certifications is a plus.
  • Quality focus with automated testing (unit/integration/acceptance).
  • Collaborate directly with business leaders and SMEs to understand ACA’s domain and ensure successful delivery.
Travel
This position may require up to 10% travel.
 
EEO Statement
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
California Privacy Notice 
As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice.
 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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