ZipRecruiter

Log In

1

Chat Agent Jobs in Hawaii (NOW HIRING)

Obran Cooperative

Customer Service Call Agent

Honolulu, HI · On-site

$15.25 - $20.50/hr

The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program! What You'll Be Doing:

Surf Air Mobility

Customer Service Agent

Kailua Kona, HI · On-site

$15.75 - $21/hr

Airport Customer Service Agent - Customer Service & Ramp The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all ...

Surf Air Mobility

Customer Service Agent

Lanai City, HI · On-site

$16 - $21.25/hr

Airport Customer Service Agent The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities ...

Unifi

Customer Service Agent/WS-KOA

Kailua Kona, HI · On-site

$15.75 - $21/hr

Customer Service Agent Unifi Aviation, LLC is seeking a Customer Service Agent for a part-time, non-exempt position in Kailua-Kona, Hawaii. The P.M. shift is available Monday through Sunday. Unifi ...

previous pagenext page

Showing results 21-40

All JobsChat Agent JobsChat Agent Jobs in Hawaii

Chat Agent information

See Hawaii salary details

$5

$17

$25

How much do chat agent jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for chat agent in Hawaii is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.00 per hour, depending on experience, location, and employer.

What is a chat agent?

Chat Agents are customer service professionals who assist customers through online chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve customer concerns in real time. Chat Agents typically work for businesses in industries like e-commerce, technology, and telecommunications. Their main goal is to ensure customer satisfaction by delivering quick and accurate responses through text-based communication.

What does a chat agent do?

A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

What are the key skills and qualifications needed to thrive as a chat agent?

To thrive as a Chat Agent, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and typing proficiency are typically required. Patience, active listening, and adaptability help build rapport and efficiently address diverse customer concerns. These skills are crucial for delivering prompt, accurate, and positive customer experiences in a digital environment.

How does a chat agent typically collaborate with other departments to resolve customer inquiries?

Chat Agents often act as the first point of contact for customers, but resolving certain inquiries may require close collaboration with other departments, such as technical support, billing, or sales. It's common for Chat Agents to escalate complex issues or coordinate with subject matter experts to ensure customers receive accurate and timely solutions. Effective communication and documentation are key, as agents must relay customer concerns clearly and follow up on the status of escalated cases. This collaborative environment helps build a supportive team culture and ensures high-quality customer service.

What is the difference between Chat Agent vs Customer Service Representative?

AspectChat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOnline, remote or call center settings, primarily via chat platformsCall centers, retail stores, or office settings, via phone or in person
Industry UsageCommon in e-commerce, tech support, and online services

Chat Agents primarily handle customer inquiries through online chat platforms, focusing on quick, written communication. Customer Service Representatives may work via phone, in person, or chat, providing broader support. While both roles require strong communication skills, Chat Agents specialize in digital, text-based interactions, often in online environments, whereas Customer Service Reps may handle a wider range of customer issues across multiple channels.

How do you become a chat agent?

To become a chat agent, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer after hiring.
More about Chat Agent jobs

What are the most commonly searched types of Chat Agent jobs in Hawaii?

The most popular types of Chat Agent jobs in Hawaii are:

What are popular job titles related to Chat Agent jobs in Hawaii?

For Chat Agent jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Chat Agent jobs in Hawaii look for?

The top searched job categories for Chat Agent jobs in Hawaii are:

What cities in Hawaii are hiring for Chat Agent jobs?

Cities in Hawaii with the most Chat Agent job openings:

Chat Agent jobs near you
Infographic showing various Chat Agent job openings in Hawaii as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $37,054 per year, or $17.8 per hour.

Airport Customer Service Agent (ALASKA) LIH-PT

Unifi

Lihue, HI • On-site

$15.25 - $20.50/hr

Part-time

Re-posted 20 days ago

Job description

General information
Job Title
Airport Customer Service Agent (ALASKA) LIH-PT
Date
Monday, August 3, 2026
Entity
Unifi Aviation, LLC
State
Hawaii
City
Lihue
Base Pay Rate:
$ 18.00
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Part Time Days
Days of the week Shift Shift Start Time Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday A.M. shift, P.M. shift

Apply